Starplan Recenzje 2303

Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From start to finish of the project everything was great. Time to look at options from design, colour, handles and then discussion and planning with Ian. Detailed plans sent with complete breakdo... Zobacz więcej

Oceniono na 5 z 5

From start to finish our experience was excellent. I had a fairly clear idea what I wanted for my new kitchen, Stephen was able to advise me on what would work best and give me some ideas to make the... Zobacz więcej

Oceniono na 5 z 5

Great quality kitchen. Peter in sales made the whole experience easy going. Would also like to thank Gary and the building team for there no problem attitude and dedication also Chris and the installa... Zobacz więcej

Oceniono na 2 z 5

My bedroom was measured up for units a double set of drawers and a dressing table with electric bed. When it was all delivered the drawers were too big and I was told that I’d have to buy a single set... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni
  2. Dostawca mebli na wymiar
  3. Wytwórca mebli
  4. Producent mebli
  5. Sklep z artykułami domowymi
  6. Sklep z meblami kuchennymi

O Starplan

Napisane przez firmę

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 91% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Let down by the finer details …

Had a media wall fitted which included an electric fire , had to assemble and fit the fire myself 🤬 , noticed a few doors out of line , let the agent know and was assured I would be contacted , appx 6 weeks later nothing , sent a reminder and was assured I would receive a call that day , that was 5 days ago , still nothing , very disappointed .

12 maja 2026
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Odpowiedź od Starplan

Dear Mr Kerr, firstly, please accept our apologies for your experience with Starplan Furniture.
We have investigated the issues you experienced with the fire and understand there was a problem with the plug socket required for the fire on the day of installation, which prevented the fire from being installed correctly.
We are currently updating communication procedures with our design teams to help prevent any future misunderstandings regarding the installation requirements for Atmos fires.
Our installation team is also aware of your report concerning the door alignment issue and will contact you as soon as possible to arrange a visit and rectify this.
Thank you for your patience and understanding.

Oceniono na 1 z 5

Wow!, is it 1980?

Wow!, is all I can say about the in store experience in the Wednesbury showroom, completely uninterested staff who were shocked that we decided to leave.
Asked for a price for a unit they had on display that was exactly what we had been looking for and was told to "look around the corner at at stuff that's been reduced", no idea what corner she meant either.
Anyway, onwards and upwards as the service from the showroom right next door was fabulous.

10 maja 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi, thank you for providing us feedback. We have spoken with the team who were working instore during your visit and we will review our customer journey experience. Thank you for your valuable feedback.

Oceniono na 5 z 5

Highly recommend

From start to finish Starplan is amazing. From the designers through to the installation team couldn't fault them.
Highly recommend them.

30 marca 2026
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Odpowiedź od Starplan

Hi Julie, thank you for leaving us a review! We are pleased to hear that you were happy with the service from start to finish! Thank you for recommending Starplan!

Oceniono na 5 z 5

From when we first went in

From when we first went in, the staff couldn't be more friendly and helpful especially Stephen who couldn't do enough to help us. Everything ran smoothly. Kitchen was fitted when we were told it would be. We are very pleased with our kitchen and would recommend Starplan and Stephen to anybody.

24 lutego 2026
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Odpowiedź od Starplan

Hi Mr & Mrs Cardy, thank you for leaving us a review! We are delighted to hear that you are pleased with your new Starplan kitchen! Your feedback has been passed along! Thank you for recommending Starplan!

Oceniono na 5 z 5
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Odpowiedź od Starplan

Hi Hazel, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Your feedback has been passed along! Thank you for going with Starplan!

Oceniono na 5 z 5

Brilliant

I have dealt with Starplan for many years along with my daughter. I have always been very pleased with the service and the quality/fitting of the wardrobes. However, today, Sid at the Cannock branch excelled. I have recently moved and took the wardrobes with me and two bedrooms have now gone into one. However, I was short of four matching handles. I searched everywhere to no avail and as a last resort phoned Starplan thinking I had no chance. Sid not only checked they had the handles still on supply at very little cost but said he would have them ready for ne when I went into the store. Thank you Sid and Starplan.

8 maja 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Jan, thank you for leaving us a review on your aftersales experience! We are pleased to hear that we were able to assist you! Thank you for using Starplan!

Oceniono na 5 z 5

Great service and product

Great service and product, delivered within timeframe. Would recommend

26 marca 2026
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Odpowiedź od Starplan

Hi Sinead, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Thank you for choosing Starplan!

Oceniono na 5 z 5

Really pleased with my fitted bedroom

Really pleased with my fitted bedroom. The company was honest, helpful, and gave constructive advice throughout. Everything was completed professionally with great attention to detail. A smooth and stress-free experience from start to finish. We love our bedroom!

17 marca 2026
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Odpowiedź od Starplan

Hi! Thank you for leaving us a review! We are delighted to hear that you had a smooth and stress-free experience with Starplan from start to finish! Thank you for going with Starplan!

Oceniono na 5 z 5

Great job

Great job, in and out in a few hours

17 kwietnia 2026
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Odpowiedź od Starplan

Hi Joe, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Oceniono na 5 z 5

Great Service

The service which Starplan gave was exceptional from planning the bedroom to final installation.
The salesman (Scott) was very knowledgeable and was able to design our bedroom to suit our requirements.
The installation team were very polite & professional when they came to instal the bedroom.
I would recommend Starplan and have no hesitation in using them again.

26 marca 2026
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Odpowiedź od Starplan

Hi James, thank you for leaving us a review! We are delighted to hear that you received exceptional service from start to finish! Your feedback has been passed along! Thank you for going with Starplan!

Oceniono na 5 z 5

Requirements and designs

The design representative listened to our needs and designed our bedroom furniture to our requirements

20 marca 2026
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Odpowiedź od Starplan

Hi Ken, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for choosing Starplan!

Oceniono na 5 z 5

Great service

Hassel free, pleasant staff and delivery drivers, on time and quick.

10 marca 2026
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Odpowiedź od Starplan

Hi Andrea, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Oceniono na 4 z 5

Bespoke bedroom installation

Good showroom experience and accommodating with dates and client needs. On site very efficient, neat and tidy. The only negative was the almost threatening tone of the correspondence prior to installation where you reinforced your need for the room to be clear or additional charges would be imposed - whilst I understand the requirement, it could pose a challenge to some old or disabled people. Softer language would have been more customer friendly

19 marca 2026
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Odpowiedź od Starplan

Hi Stanley, thank you for leaving us some feedback! We are pleased that everything went well and appreciate the feedback you have provided. We will take this into consideration! Thank you for going with Starplan!

Oceniono na 5 z 5

The hinge on my wardrobe which I had…

The hinge on my wardrobe which I had fitted by starplan 9 years ago broke.I rang them last week to see if they could help and Debbie spoke to me then hand delivered me a new one today.That's how good their after sales service is. I would definitely recommend them to anyone

5 maja 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Sylvia, thank you for leaving us a review on our aftersales service! We are delighted that you would continue to recommend Starplan!

Oceniono na 3 z 5

Staff were exceptional in store

Staff were exceptional in store, gave us ideas of what we could have in the space and measured up within days of the order. Some of the workmanship regarding the fitting wasn’t as good as I would have expected with 4 chips in the surround/ frame of the sliding robe which looked to be filled in with black felt tip pen. One of the shelves was missing a support which had fallen out but I was able to screw it back in myself. On the whole happy enough with the overall wardrobe just check carefully before you sign to say you’ve checked it .

19 marca 2026
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Odpowiedź od Starplan

Hi, thank you for leaving us a review! A Starplan representative will be in contact to discuss the issues you have raised. Thank you for raising this to our attention!

Oceniono na 5 z 5

Have dealt with starplan before we…

Have dealt with starplan before we first bought our wardrobes ten years ago and they are as good as the day they were purchased great service highly recommend

5 maja 2026
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Odpowiedź od Starplan

Hi Nigel, thank you for leaving us a review! We are pleased that you are still satisfied with your Starplan furniture! Thank you for recommending us!

Oceniono na 2 z 5

The design stage was fine and fitting…

The design stage was fine and fitting went well , it all went wrong with the aftercare or lack of care . A couple of items where missing and some atill are . I feel that if I didn't contact them they wouldn't of contacted Me at all because they have been paid in full and in no rush to do the snags .

30 marca 2026
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Odpowiedź od Starplan

Hi, thank you for leaving us some feedback. I have investigated this and understand that we are visiting you next week to rectify any outstanding issues. We apologise for any delays or inconvenience this may have caused but endeavour to assist you until everything is rectified.

Oceniono na 5 z 5

The second time we have used starplan…

The second time we have used starplan they were efficient considerate and clean, leaving us with beautiful wardrobes, good value and came highly recommended

30 marca 2026
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Odpowiedź od Starplan

Hi Mr Shingleton, thank you for leaving us a review! Thank you for continuing to use Starplan! We are pleased to hear that everything went smoothly! Thank you for using Starplan!

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