Starplan Recenzje 2303

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From start to finish of the project everything was great. Time to look at options from design, colour, handles and then discussion and planning with Ian. Detailed plans sent with complete breakdo... Zobacz więcej

Oceniono na 5 z 5

From start to finish our experience was excellent. I had a fairly clear idea what I wanted for my new kitchen, Stephen was able to advise me on what would work best and give me some ideas to make the... Zobacz więcej

Oceniono na 5 z 5

Great quality kitchen. Peter in sales made the whole experience easy going. Would also like to thank Gary and the building team for there no problem attitude and dedication also Chris and the installa... Zobacz więcej

Oceniono na 2 z 5

My bedroom was measured up for units a double set of drawers and a dressing table with electric bed. When it was all delivered the drawers were too big and I was told that I’d have to buy a single set... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni
  2. Dostawca mebli na wymiar
  3. Wytwórca mebli
  4. Producent mebli
  5. Sklep z artykułami domowymi
  6. Sklep z meblami kuchennymi

O Starplan

Napisane przez firmę

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 91% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Not happy with the customer after care

My bedroom was measured up for units a double set of drawers and a dressing table with electric bed. When it was all delivered the drawers were too big and I was told that I’d have to buy a single set of drawers with no suggestion that this would be replacing the double set. I also rang about the mattresses having no edge support to stop me rolling out. I was told I have to wait at least10 weeks to allow them to settle! I am not pleased with the customer satisfaction or service from Starplan after I paid for my items

29 kwietnia 2026
Oceniono na 5 z 5

Great quality kitchen

Great quality kitchen. Peter in sales made the whole experience easy going. Would also like to thank Gary and the building team for there no problem attitude and dedication also Chris and the installation team for there hard work and sorting out any issues we had. Thanks again would highly recommend Starplan kitchens.

1 kwietnia 2026
Oceniono na 5 z 5

We had occasion to go to Starplan for…

We had occasion to go to Starplan for the first time. Having to move into a new home and downsize my downsizing I realized I needed the help of a well established company that makes the most of every square millimetre. Right from our first encounter with Kirsty from Bedrooms, we just had a really wonderful experience. Friendly and professional and my goodness so skilled, Kirsty was amazing and helped us through the whole process. Well fitting day came and the three chaps where very friendly and diligent, they took one room each and frankly in a few hours my new house finally felt like a home. They left the place absolutely spotless too! The quality of the cabinets and drawers are incredible and the standard of work is second to none. In the interim of making up the plans and fitting, we actually decided to get a new kitchen and went back to Starplan. Gordon from Kitchens was on hand to help us. Once again we experienced a very friendly, helpful and professional service with someone who really knows the business. We are currently excitedly waiting for our fitting and wishing Starplan also did bathrooms. Thank you Starplan.

20 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing goods and service

We have had the privilege to get our fitted wardrobes from starplan for the third time. And I must say we are so pleased with the quality and fitting. They look stunning. Also family and friends have said how good the quality is. A door needed changing therefore again the aftersales has bed amazing. They do exactly as they say.
Generally service quality is awesome I highly recommend this company

26 maja 2026
Opinia niezależna
Oceniono na 5 z 5

A Fantastic Experience from Design to Fitting

We are absolutely delighted with Evan’s new bedroom from Starplan. A huge thank you to designer Sara, who really listened to what we wanted and created a room that is both practical and beautiful.

Also, a massive thank you to fitters Andrew and Neil who were fantastic from start to finish friendly, professional, organised, and incredibly tidy. They made minimal mess and their workmanship is excellent. You can really tell they take pride in what they do.

The whole experience was smooth and stress-free, and the finished room has exceeded our expectations. Evan’s reaction says it all… apparently he is “never getting out of bed” now! 😂

Would highly recommend Starplan to anyone considering fitted furniture. Definitely a five-star service!

20 maja 2026
Opinia niezależna
Oceniono na 5 z 5

We recently had sliding wardrobes…

We recently had sliding wardrobes fitted by Starplan Dungannon and the whole experience was excellent from start to finish.
A special thanks to Chantelle, who was fantastic throughout the entire process — from measuring up to helping with the design. She was extremely thorough with every detail, professional, and made sure everything was exactly right.
The joiners and fitters also did an outstanding job. The quality and workmanship are excellent, and the finished wardrobes look amazing.
We did have one minor hiccup along the way, but Justin, the manager in Dungannon, dealt with it quickly and professionally, making sure everything was sorted properly.
Overall, we are delighted with the service, quality, and attention to detail from the whole team. I would highly recommend Starplan Dungannon to anyone considering fitted wardrobes or sliding wardrobes.

18 marca 2026
Logo Starplan

Odpowiedź od Starplan

Hi Sabrina, thank you for leaving us a review of your Starplan journey! We are delighted to hear that your experience was excellent from start to finish! Your feedback has been passed along to the team! Thank you for going with Starplan!

Oceniono na 5 z 5

Fantastic experience

Sara was pleasant, helpful and really patient with me as I kept flitting about looking at different options! The communication from starplan regarding delivery and fitting was spot on. And the 2 fitters were super efficient and helpful. I love my new bedroom - it is a wonderful haven. Thank you

26 lutego 2026
Logo Starplan

Odpowiedź od Starplan

Hi Anne, thank you for leaving us a review! Your positive feedback has been passed along to the teams! We are delighted to hear that you love your new Starplan bedroom! Thank you for choosing Starplan!

Oceniono na 1 z 5

We ordered our bedroom wardrobes from…

We ordered our bedroom wardrobes from the Warrington branch all smiles when they took the order however they didn’t tell us they were closing down.
I gave them the room size however the sales man came out with his digital tape measure and still got it wrong what an idiot them the fitters came too fit them and had to struggle to make them fit the sales man didn’t measure the correct length and it looked crap we had to get another unit which was taken from the display units because there wednesbury office wouldn’t allow them to order any more stuff the salesman also failed to put the mirrors door on the two bed side doors now that it’s fitted they won’t replace the two door for the one we ordered the two fitters have been made redundant shame as they were good lads in fact excellent and I wish then all the best, however starplan well I wouldn’t recommend them to anybody there service and that of the salesman were terrible and they don’t care know they’ve been paid. They had the cheek to ring me a week before the fitting date to say balance was due.
ALL I CAN SAY IS BUYER BEWARE OR BETTER STILL DONT BUY FROM STARPLAN👎👎👎

14 kwietnia 2026
Opinia niezależna
Logo Starplan

Odpowiedź od Starplan

Dear David, we have investigated the issues raised in your review. We understand there was a measurement issue relating to the slope in the room however the fitting team were able to resolve this on site. We apologise on behalf of the designer for this error and we are satisfied that the issue was resolved promptly by the installation team.
All of our bedrooms are designed using CAD software. This allows customers to visualise how the wardrobes will occupy the space within the room and enables us to manufacture the agreed design accurately. The length of the wardrobes was agreed between yourself and the designer, and on 4th March 2026 we received an email confirming that you were happy with the overall design. This design showed the distance between the door and the angled end wardrobe. It was only after installation that the distance became a concern and as a gesture of goodwill our store manager supplied an additional 900mm wardrobe unit.
Regarding the two mirrored doors you requested after installation, these were never part of the original agreed design. The plans approved by yourself clearly show a 3D image of the bedroom and no mirrored doors are included within the design. Although we do have a display in our showroom featuring mirrored doors as an additional option there was no agreement for this feature to be included in your installation. Additionally, these mirrored doors were not charged for.
All bedroom orders are required to be paid in full prior to manufacture and this would have been outlined in the correspondence sent following your purchase.

Oceniono na 5 z 5

Great furniture and staff

Was at the Newtownabbey store for bedroom furniture. Tony was very helpful not only in store but having to re arrange delivery date.
All arrived on date specified.
Thank you Starplan and thank you Tony.

26 marca 2026
Opinia niezależna
Logo Starplan

Odpowiedź od Starplan

Hi Astrid, thank you for leaving us a review! We are pleased to hear that we were able to accommodate you! Thank you for choosing Starplan!

Oceniono na 5 z 5

Tony in the Newtownabbey store was…

Tony in the Newtownabbey store was fantastic from start to finish. Nothing was a problem and I got exactly what I wanted ☺️ .

12 maja 2026
Opinia niezależna
Logo Starplan

Odpowiedź od Starplan

Hi Tracey, thank you for leaving us a review! Your positive feedback has been passed along. Thank you for going with Starplan!

Oceniono na 5 z 5

Extremely happy

Extremely happy with the service I received from Starplan.
In particular, I would like to compliment the joiners who fitted our wardrobes. They were so efficient, helpful, and professional. They worked to a very high standard and were also incredibly clean and tidy, they left the room absolutely spotless afterwards, which was very much appreciated.

The wardrobes look fantastic, and the whole experience from start to finish has been excellent. 

I will definitely be a returning customer. 

12 maja 2026
Opinia niezależna
Logo Starplan

Odpowiedź od Starplan

Hi Bronagh, thank you for leaving us a review! We are delighted to hear that your whole experience with Starplan, from start to finish was excellent! Your positive feedback has been passed along to the team! Thank you for choosing Starplan!

Oceniono na 5 z 5

Very good customer service from Stephen…

Very good customer service from Stephen in Bangor showroom listened to what ideas we had . From measuring planning and installation .very happy with the quality of the kitchen .Also Mark and his team that removed old kitchen and completed electrical work and plastering etc

23 marca 2026
Logo Starplan

Odpowiedź od Starplan

Hi Dorothy, thank you for leaving us a review! Your positive feedback has been passed along to the teams! We are delighted to hear that you are happy with the quality of the kitchen! Thank you for choosing Starplan!

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