Starplan Recenzje 2303

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From start to finish of the project everything was great. Time to look at options from design, colour, handles and then discussion and planning with Ian. Detailed plans sent with complete breakdo... Zobacz więcej

Oceniono na 5 z 5

From start to finish our experience was excellent. I had a fairly clear idea what I wanted for my new kitchen, Stephen was able to advise me on what would work best and give me some ideas to make the... Zobacz więcej

Oceniono na 5 z 5

Great quality kitchen. Peter in sales made the whole experience easy going. Would also like to thank Gary and the building team for there no problem attitude and dedication also Chris and the installa... Zobacz więcej

Oceniono na 2 z 5

My bedroom was measured up for units a double set of drawers and a dressing table with electric bed. When it was all delivered the drawers were too big and I was told that I’d have to buy a single set... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni
  2. Dostawca mebli na wymiar
  3. Wytwórca mebli
  4. Producent mebli
  5. Sklep z artykułami domowymi
  6. Sklep z meblami kuchennymi

O Starplan

Napisane przez firmę

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 5 z 5

My husband and I are in our 70s and…

My husband and I are in our 70s and very indecisive. From the moment we stepped into Starplan Bangor Heather led from the front. She answered every one of our queries in a professional and extremely friendly manner. We knew we were in safe hands and placed our order with confidence. Scott dealt with our bedroom design compently. He explained the plan to us in detail with confidence and professionalism. Looking forward to our new fitted bedroom furniture.
Ann & Michael

17 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi, thank you for leaving us a review! We are pleased to hear you had a great experience with our showroom staff and that they were both professional and friendly! Your feedback has been passed along to the team! Thank you for using Starplan!

Oceniono na 2 z 5

I purchased a kitchen 14 months ago

I purchased a kitchen 14 months ago. I have marks on doors. Despite cleaning them. I have had to get a door put back on as it wasn’t put on right. My other door is getting replaced as it’s starting to lift and the worktop is blown beside the sink. They told me the worktop will be getting replaced without getting a new one at discounted price. I am under warrenty for 4 more years… I would not recommend buying a kitchen from them as they are made of cheap material and will not last..

10 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hello Catherine,
Thank you for raising your concerns regarding your kitchen. We have now reviewed the matters you highlighted with our installations team.
I understand that our team is scheduled to visit your property this week to replace a door. As a gesture of goodwill, we will also leave behind the cleaning product that was used to remove fingerprints from your doors during our visit on 9 April 2026.
Please note that matte finishes do tend to show fingerprints and grease marks more readily than regular grain textures or satin finishes. This is particularly noticeable on darker colours, which naturally show handprints and marks more easily than lighter shades. The worktop joint was inspected by our Installation Manager and checked for both sealant application and bolting, which are the industry-standard methods for joining laminate worktops. This installation was completed fully in accordance with our standard procedures. In cases where a worktop joint becomes swollen or blown, the cause is always water ingress. As the joint is located next to the sink, it is understandably more susceptible to water exposure and therefore damage if moisture is allowed to penetrate the joint.

Oceniono na 5 z 5

Very efficient service so far from…

Very efficient service so far from Starplan. Heather was very informative and guided us through the process.

13 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Brian, thank you for leaving us a review! Your feedback has been passed along! Thank you for choosing Starplan!

Oceniono na 5 z 5

Fantastic service from Starplan Warrington

Fantastic service from Matt and the guys at Starplan Warrington. We had our fitted bedroom installed 11 years ago by Starplan and it's been great. When we recently had a "wear and tear" issue we contacted them to see if anything could be done. We spoke to Matt and he was so helpful. He sent 2 of his guys, Ant and Mark, to take a look and they fixed it there and then. Great service, would highly recommend this company.

12 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Shirley, thank you for leaving us a review of your aftersales experience! We are pleased to hear that our team was able to work with you to resolve any issues you had! Thank you for recommending Starplan!

Oceniono na 5 z 5

Excellent customer service

Heather was absolutely fantastic! We ordered a wardrobe and a full bedroom set, and she made the whole experience so easy and enjoyable. She took the time to make sure we got exactly what we wanted and thoroughly explained all the options available to us. Nothing felt rushed, and she was incredibly patient and helpful throughout the process. We’re so pleased with our choices and really appreciate Heather’s excellent customer service. Highly recommend!

7 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Alex, thank you for leaving us a review! We are delighted to hear that your whole experience with Starplan was easy and enjoyable! Your feedback has been passed along! Thank you for going with Starplan!

Oceniono na 5 z 5

Absolutely thrilled with my new bedroom…

Absolutely thrilled with my new bedroom furniture.
I cannot fault the whole process from the minute we asked for an initial quote to the fitting of my wardrobes.
I felt we were listened to all along the way which has meant that the finished bedroom is exactly as I imagined it to be.
We were able to choose a date that was convenient to us for the fitting and the guys that completed the fitting made a great job - so professional and a really neat job.
Can highly recommend Star Plan

5 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Carol, thank you for taking the time to leave us a review! Your feedback has been passed along. We are delighted to hear that you are happy with the finished bedroom! Thank you for choosing Starplan!

Oceniono na 5 z 5

Heather, Bangor Store

We are returning customers as our last experience with Starplan was so positive. We asked for the same member of Staff as she was excellent & to be honest the reason we did return. Her name is Heather & she works in the Bangor store. It was like meeting up with an old friend! Once again she took time to find out our needs, well mine, as I am a wheelchair user. Her advice & expertise was invaluable & so helpful. After some time we completed our order feeling very happy & safe in Heathers hands. We have total confidence in her. It has to be said, Heather is an absolute asset to Starplan. We must also give a mention to Nicki, the most loveliest of receptionists. Warmly welcoming & so very helpful. As we had to wait a while to see Heather, Nicki provided us with a very welcome cup of tea & chocolate biscuit. It was greatly appreciated. Between Heather & Nicki, Starplan have exceptional customer service & the best of Staff! Highly recommend.

10 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Bernie, thank you for leaving us a review of your Starplan experience! Your feedback has been passed along to the team! We are pleased to hear that you had a positive experience with Starplan! Thank you for continuing to use Starplan!

Oceniono na 5 z 5

I have been a long standing customer of…

I have been a long standing customer of Starplan due to the fantastic workmanship and quality of there furniture which is also beautiful and great storage which is a plus when you have smaller rooms . Also the outstanding Customer Service! Natalya is my designer and has designed my fitted bedroom plan . She is amazing !!

10 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Roberta, thank you for leaving us a review! As a family run business, Starplan take pride in every positive review – it’s great to hear your experience with us was a thumbs up! Thank you for continuing to use Starplan!

Oceniono na 5 z 5

Went to by new bed and mattress the…

Went to by new bed and mattress the sales person was very helpful in helping us choose what colour and headboard she gave us good time to make our mind up I would recommend.

9 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Darren, thank you for leaving us a review! We are delighted to hear that we were able to assist you with your purchase of your new bed and mattress! Thank you for choosing Starplan!

Oceniono na 5 z 5

Mattress purchase in. Newtownabbey

Needed a mattress for our bed and was greeted by Tony at the Newtownabbey branch. Attentive and helpful the whole way through while not trying a hard sell. Would recommend

7 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Ashley, thank you for leaving us a review! We are pleased to hear that our salesperson, Tony, was attentive and helpful! Thank you for going with Starplan!

Oceniono na 5 z 5

Excellent service throughout

Bought and had fitted wardrobes put in with Ian Bowers help from the Bangor branch. Really very pleased with the service it only took the fitters four hours or so and they turned up during one of our awful storms when they could easily have delayed. They worked cleanly and quickly
Our room now functions exceptionally well and looks amazing

20 stycznia 2026
Opinia niezależna
Logo Starplan

Odpowiedź od Starplan

Hi! Thank you for leaving us a review! We are delighted to hear that from design to installation, everything went smoothly! Your feedback has been passed along. Thank you for going with Starplan!

Oceniono na 5 z 5

Put on hold

Having had to put our new bedroom on hold for a few months due to unforeseen circumstances, Natalya continually kept in contact during this time. When we were ready to go, she organised a visit to measure everything promptly. We had one last visit to the shop were she went through everything with my wife. My wife had some new ideas which Natalya helped her to adapt and put into the plans without any bother at all. Natalya then organised a fitting date which suited us and sorted out all the finance. Once again a stress free process, Natalya knows her stuff and has been extremely pleasant to work with. If the fitters do their job as well as Natalya has done hers, we will be very happy. Great job.

2 lutego 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Alasdair, thank you for leaving us a review! We are pleased to hear that our sales designer, Natalya was able to work with you to create a bedroom design that suited both yourself and your wife's needs. Your feedback has been passed along. Thank you for choosing Starplan!

Oceniono na 3 z 5

Quality robes but service could be better..

Liked- Bedroom fitted as drawn and the robes have a good quality feel.
Disliked- Having to chase for updates and getting a fitting date arranged. Also, despite asking at the time of booking, the carcasses and doors had to be brought in through a window. This has resulted in some scuffing and dents which were only apparent following fitting. None of these were pointed out by the fitters.
All in all generally happy with the bedroom but customer service and attention to detail could ve improved.

18 listopada 2025
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Odpowiedź od Starplan

Hi Sharon, thank you for leaving us valuable feedback. We will take all feedback onboard and raise this internally to improve our services. Thank you for going with Starplan!

Oceniono na 5 z 5

Excellent service at every stage of the process

Excellent service at every stage of the process. Barbara was very skilful when it came to designing and included every detail that we wanted and gave us great ideas and advice. Excellent range of fitted furniture in store. Expertly fitted in one day with no fuss - bedroom was perfect!

15 stycznia 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Cathy, thank you for leaving us a review! We are pleased to hear that your new Starplan bedroom was perfect! Your feedback has been passed along to the team. Thank you for choosing Starplan!

Oceniono na 5 z 5

We have just had our new kitchen…

We have just had our new kitchen installed and it has exceeded our expectations.
From our first visit to the Bangor showroom and meeting with Stephen we knew we were in safe hands. He helped with the planning and design, making helpful suggestions to give us what we were looking for. We were kept up to date every step of the way making the process so easy.
To say we are delighted with the quality and fitting of the kitchen is an understatement, we can't thank Stephen and the fitting team we had enough. The customer service seems to be at the heart of everything this company and its staff does. Cannot recommend this company highly enough

13 stycznia 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Heather, thank you for leaving us a review of your Starplan journey! We are delighted to hear that everything went smoothly from start to finish! We are pleased to hear that you are delighted with quality and fitting of your new Starplan kitchen! Thank you for going with Starplan!

Oceniono na 5 z 5

We have used Starplan 3 times over the…

We have used Starplan 3 times over the past year. Each time their service has been professional, giving useful advice, very competitive, and deadlines met. I’m talking big items like a media wall, fitting out a dressing room and smaller items like custom made dressing table and chest of drawers. Great relationship with them.

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Alan, thank you for leaving us a review! We are delighted to hear that your experiences with Starplan have been professional and we have provided you with useful advice! Thank you for continuing to use Starplan!

Oceniono na 5 z 5

FREESTANDING WARDROBE

Ordered a freestanding wardrobe. Sales consultant Heather was very helpful..she listened to what we wanted, took time to show us colours and combinations which were available. Sat down with us to review the order, making sure it was exactly as we had discussed. A really good experience. Would recommend Starplan and its sales team to anyone. They are so good to deal with.

24 stycznia 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Michele, thank you for leaving us a review! We are delighted to hear that you had a really good experience with Starplan! Thank you for choosing Starplan!

Oceniono na 5 z 5

Brilliant from start to finish the…

Brilliant from start to finish the staff were Brilliant and the work was carry out to top standards

17 listopada 2025
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Odpowiedź od Starplan

Hi Paul, thank you for leaving us a review! We really appreciate it! Thank you for going with Starplan!

Oceniono na 5 z 5

Starplan, Bangor NI - Superb

Bought our kitchen from Starplan in Bangor, NI. 1st class experience from start to finish. Our kitchen designer Stephen was fantastic - lots of ideas and advice and never pushy. The quality of the kitchen is superb and the layout is imaginative and practical. The finishing touches such as the worktop edging really add a touch of class. The integrated appliances are all top quality. I absolutely could not rate our experience highly enough.

9 stycznia 2026
Opinia niezależna
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Odpowiedź od Starplan

Hi Linda, thank you for leaving a review of your Starplan journey! We are delighted to hear that you love your new Starplan kitchen and that your experience with Starplan was first class from start to finish! Thank you for choosing Starplan!

Oceniono na 5 z 5

I am very happy with Starplan …

I am very happy with my Starplan fitted wardrobes. From start to finish. From planning to fitting all was made easy.

24 stycznia 2026
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Odpowiedź od Starplan

Hi Mary, thank you for leaving us a review! We are pleased to hear that you are happy with your new Starplan fitted wardrobes! Thank you for using Starplan!

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