Starbucks Recenzje 1790

In starbucks, within sainsburys at holywood exchange, belfast. The staff supervisor refused to accept my partner's student ID as a valid form of ID for student discount, even though staff had accepted student ID many times before. She insisted the unidays app was the only option. On a quick lunch break we didn't have time to download and sign up. Starbucks with so much signage should do better to communicate that it doesn't accept a student id card as a valid format. Normally our customer experience here is lovely but the actual supervisor was abrupt and we came away feeling embarrassed as this played out in a busy Christmas queue.

I would just like to say how pleased with Natalie in your Fort Kinnaird store in Edinburgh she was so nice and pleasant to me and very efficient at her job she is a great asset for Starbucks
Thank you Natalie and Starbucks I’ll be back 👍❤️👋 PS my latte was lovely

Johnnie

Visited Knightsbridge store last week and ordered a hot chocolate (without cream) and a latte with almond milk.
Despite the labels clearly saying no cream, and almond milk, the barista ignored the instructions completely.. she looked at me like I was a hinderance when I asked if she’d just put cream on the hot chocolate, asking “don’t you want cream???” Before pulling a face and making another without cream.
It was clear that it was dairy milk when I came to taste my latte as well. Can’t they read, or do they not care about people with allergies and intolerance?

We went in Starbucks today brought our drinks and then a member of staff came and said we are closing at six ,it was 5.53 pm so my daughter got up to go to the toilets with a six week old baby to change her to be told she can’t use the toilets because we’ve cleaned them but you are still selling drinks so surely your toilets should be open he would not let us use them .inthink this is unexcepable with a six week old baby.they didn’t say they were closing when they took £16 off us for drinks ,i am going to take this complaint further

Idk. Stopped by the Starbucks on Old Brompton Road near Earl’s Court for a quick coffee. It did the job, but it wasn’t anything special.... the queue moved a bit slowly and the place felt a little hectic. My drink was fine and the staff were polite, just not the quickest. Handy spot if you’re in the area and need something familiar, but I wouldn’t go out of my way to come back.

M4 westbound at Membury. Absolutely atrocious service from the manager at Starbucks westbound, Membury. Food inedible, the manager did not care. As a result Starbucks will no longer have my custom.

I recently had to use the loo in Starbucks, Davyhulme Circle, when I noticed a working camera in the toilet cubicle-it has only recently been put there. I have voiced my opinions to the complaints department of Starbucks and we’ll have to wait for a response-Meanwhile thousands of people may use Starbucks Toilets! 🤬

£4.80 spent on an undrinkable latte at fort kinaird Edinburgh
Didn’t taste it or look at it till in the car and it got tipped in the street
One job to do and that is make coffee
All weak and milky with no froth and tastes like no coffee I have ever tried

Customer service = 0
Always have filter coffee & normally get a free refill. However, today they wanted to charge me because they'd "run out" of filter coffee. Not a coffee shop if it doesn't have coffee & servers attitude was a complete joke. Should NEVER be employed in a customer facing industry in my opinion.

Charlie was great, he was welcoming polite and friendly. The lady who served my drink was polite as well. Now, the cleanlisess… dust everywhere around the seating area… I don’t mean a bit, I mean A lot… not been cleaned in months. I was sat there for a good few hours and not once were the tables or counter tops cleaned down once!!!

I was served by a lovely polite, cheerfull man called George. In the melksham Starbucks The person I support was feeling down before entering and left with a smile some times the small things go a long way. Keep being cheerful thank you a credit to the company

Staff very grumpy, i asked for spoon, she handed me wooden spoon for a drink in cup, I asked for a silver spoon and she didn't even talked with me, just shaked her head, was more interested talking with her colleague and looking at me strangely, like I asked for i don't know what?

Forgot my half my order, laughed about customer's asking for a cup

I came into starbucks Rickmansworth this morning at 8 15 am and was aghast at the amount of school children sitting around taking up I guess 9 out of ten tables without a drink between them
THE STAFF need to on top of this and move them on as it's not for me as a customer to say anything
This is very off putting for customers who are now avoiding going here and going to Nero or Costas instead
Please action this as until it changes I won't be coming back

I have just been in to the Rickmansworth Starbucks. There were 20 school children in there, taking up chairs and tables. Not eating or drinking. Just literally hanging out. It's 8.24 in the morning. There was only 2 other tables with other people like ourselves. It really is a put off when you come for a quiet coffee. If they were eating and drinking then that's fine. They were not though and I have seen this before. It's not a one off.. oh as I am writing even more have come. It is not a school waiting room !!!!

One simple thing to get right. I bought a croissant for breakfast, about 7:30am. It was inedible. Obviously kept from overnight but so stale I couldn't eat it. Unfortunately I was back in the car so couldn't take it back. It was my first time in Starbucks for an age. I don't think I'll be going back

Service was extremely slow that drinks were pathetic and also I saw them taking the Mick out of some young kids

Service was quick and friendly at Basingstoke station

Starbucks Hankridge Farm, Taunton. 20th November 12.30pm.
Well……. How to put this without being rude.
It went from bad to worse. Never again!!

First impressions on entering the cafe were shocking. Almost all the tables were littered with dirty crockery, and the tables were dirty. The floor was filthy with food everywhere. The young girls behind the counter all just talking to each other and ignoring the state of the place. If my elderly ill mum hadn’t needed a drink urgently we’d have walked straight out again.

Ordered two small Americanos and a cheese and ham toastie.
The coffees were presented in huge cups. I queried why as I’d asked for small ones. Was told the order had gone through as medium and that’s what I’d been charged for. Reminded them that I’d asked for small. After trying to argue with me they grudgingly threw the coffees away, refund me and started again. Love to know how many others they routinely overcharge like this who don’t notice!

Replacement coffees came out in the right size cups but had no milk. Wasn’t told you had to do that yourself. Mugs were filled to the brim so no way to get milk in so asked them to pour some of the coffee out of the mugs. Went to the tray for milk and the jug was empty. Back to counter to have the jug refilled. Still unable to get enough milk in as coffee too strong so back to the counter to have yet more coffee poured down the sink.
Eventually got that sorted and sat down after about 10 minutes.

Toastie arrived a bit later. The dictionary meaning of ‘Toastie’ is “a toasted sandwich or snack”. This bore absolutely no resemblance to a toastie whatsoever; it was basically a warm sandwich with a cheesy topping which had been bunged in the microwave. I wouldn’t have minded so much if it tasted nice but it was absolutely disgusting.

After we’d been in the store for half an hour one girl eventually started clearing a few tables.

The ONLY good thing I can say about this store was that the hot water in the toilet was actually hot.

I had to give one star only because there was no option to give Zero

Would not set foot in this store again, especially when there is lovely, clean, welcoming Costa round the corner with friendly obliging staff.