Square Australia Recenzje 

2203
•
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Square was great, then updates started and things got harder until it has now become so user unfriendly it is now almost un usable for our business. When we started we could easily add and amend item... Zobacz więcej

Oceniono na 5 z 5

Square was the cheapest for equipment, lowest fees, fastest payouts. We are a struggling Nu Metal band called DedFate, who have committed our lives to music and thrown everything else away. Findin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thes guys not only have great prices, but their staff go above and beyond to make you feel welcome and help sort out any issues. They were extremely fast at getting the new hardware shipped out to us... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Yaj was empathic to my issues. He actively listened to my questions and understood my concerns. He didn't rush our conversation. He ensured that my issues were resolved promptly. He was confident and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Dostawca sprzętu dla płatności elektronicznych
  2. również w kategorii:
  3. Dostawca rozwiązań e-commerce
  4. Obsługa kart płatniczych
  5. Usługi dla biznesu
  6. Usługi płatnicze

O Square Australia

Napisane przez firmę

Solutions that scale with your ambitions.

Accept payments, get fast access to your cash, and open up new revenue streams on the software and hardware platform millions of businesses around the world trust.

Get started Talk with our team

Helping every type of business succeed.

From full-service restaurants to retailers and beauty salons, Square has custom-built solutions to help businesses sell anywhere easily, quickly and seamlessly.

Trusted by Aussie business owners like you.

‘As we’ve grown Square’s grown with us. Having a POS system and hardware that’s easy to use and the same across our stores.’

— Candy Berger

Co-owner, Lox In a Box, Sydney

‘From a behind-the-scenes standpoint, it’s really been a saviour in terms of how the stores are going. We know which products are working and not working in real-time.’

— Nathan Dalah

Co-owner, Fishbowl, Bondi Beach

‘Square has fundamentally helped my business because it improved my cash flow dramatically.‘

— Alex Kelly

Owner, Skinny’s Garage, Brisbane

‘From the beginning, three years ago, Square has made it super easy for me to take payments up until this day.’

— Amelia Jane Hextell

Owner, Milly The Space, Palm Beach

Optimise your operations.

Manage your multiple locations, sales channels and employees and your bottom line efficiently by streamlining your business operations all from one place.

Manage cash flow Manage your team Reach customers Advanced reporting

Create custom commerce experiences.

Build online, mobile and in-person business experiences that connect more customers and sellers with Square APIs.

Start selling today.

Create your free account in minutes and join the 4M+ businesses globally using Square.

Get started Talk with our team

Earn more than $250K in annual card sales?

Our sales team may be able to create a custom pricing package for your business.

We’ll work with you to find the best rate structure for your payment volume, average transaction size, and other business needs.

Talk with our team

Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(2203)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 378

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very easy to set up and use

Very easy to set up and use. I have a square terminal and the screen is very readable

4 sierpnia 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks for sharing! 💙 We’re glad to hear your Square Terminal was easy to set up and that you’re enjoying the clear, easy-to-read display!

Oceniono na 5 z 5

Easy to use on my Android phone

Easy to use on my Android phone, with no additional hardware. Customers liked that it was 'Square' we were using.

8 sierpnia 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Oceniono na 5 z 5

Best POS. Great Price and Service.

Thes guys not only have great prices, but their staff go above and beyond to make you feel welcome and help sort out any issues. They were extremely fast at getting the new hardware shipped out to us and Laura has been extremely nice and helpful during the onboarding experience!

24 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thank you for the kind words, Robert and I'm glad we could help.

Oceniono na 3 z 5

Request more information

The constant request for more information is tiring especially when square disables transfers out of my account until the information is reviewed when they finally get around to it...

1 sierpnia 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

We understand how frustrating it can feel to have your account under review, especially when you’re trying to run your business. We truly appreciate your patience.
Square is required to conduct account reviews from time to time to help keep our platform safe and secure for all sellers and their customers. These reviews are part of our responsibility to prevent fraud, protect sensitive cardholder data, and comply with card network and regulatory requirements. While we aim to make the process as smooth and quick as possible, sometimes we need additional information to ensure everything is in line with payment industry standards.
Our goal is always to support your business while maintaining a secure ecosystem for everyone who uses Square. If you have questions about your specific review, please reach out to our Support team directly — we’re here to help and will do our best to provide clarity on next steps.
Thank you again for your understanding.

Oceniono na 5 z 5

Using Square on my Android phone for a…

Using Square on my Android phone for a payment system at our popup Art and Ceramic Art Trail..Easy to set up and works well with phones and cards. Setting is basic for next day payment and is extremely easy to review all payments..great..

2 sierpnia 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thank you for sharing your feedback with us, Peter. We appreciate it!

Oceniono na 5 z 5

I’m a square!

I’m a square!! Nerd

1 sierpnia 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Oceniono na 5 z 5

Easy setup, fast payment

great service, fast payment, easy setup.

1 sierpnia 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Oceniono na 4 z 5

Easy to use

Easy to use, no issues for me.

30 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thank you for the positive feedback, Elana. We appreciate your business.

Oceniono na 1 z 5

Tap to pay didn't work when I needed it

Downloaded the app to my phone and completed the setup. Processed a test transaction with my own card, and it worked first time. The next day we were running a stall at a local market (which is the reason I downloaded the app), but "tap to pay" wouldn't work. I could only put through transactions by entering the card number manually. Most people don't carry physical cards anymore, so they either had to resort to cash, or pay me using payid. I tried it again this morning and it worked again! It really let me down on the day I really needed it

29 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

I’m so sorry Tap to Pay let you down during your market—it’s especially frustrating after it worked during setup and then failed when you needed it most. We understand the impact this had on your sales and your customers’ experience. We’d really like to investigate what happened, but we aren’t able to locate your account using the information provided. Please reach out to our Support team directly so we can review the issue with you and help make sure Tap to Pay is working reliably going forward. We are also available on social media (even Reddit) if that's preferable to you!

Oceniono na 5 z 5

very easy to set up for an irregular…

very easy to set up for an irregular market seller

24 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Oceniono na 5 z 5

Terminal, phone or Laptop - great options

So simple and easy to establish - immediate connection and various means of transacting - terminal, phone, laptop

27 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Oceniono na 5 z 5

A spacious and clever POS

Just a spacious and jammed packed unit with all the features and benefits of the old POS.

25 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Oceniono na 4 z 5

I'm only new at this product

I'm only new at this product. Few more sales and I'll know more

19 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks for your review, and welcome to Square! We're excited to be part of your business journey. We hope your next few sales go just as smoothly, and if you ever have questions along the way, we're here to help. Wishing you continued success!

Oceniono na 5 z 5

Simple to set up

Simple to set up, easy to use, worked first time.

17 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Oceniono na 5 z 5

very good work

22 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Oceniono na 5 z 5

I normally find setting up and…Generation Friendly

I normally find setting up and navigating myself around technology very confronting as I am of the older generation,but to be honest and much to my pleasure it was easy to download,set up and use . Absolutely delighted that on the day of the market I was completely confident with using the the square. I personally would recommend this to any of my business friends. I found the fees for using very square very fair and the service outstanding.

18 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Oceniono na 1 z 5

We used Square in order to take credit…

We used Square in order to take credit card payments in our busniess. A client paid on an 55k on an amex card and Square took the money from the Amex card and is now requesting we provide Square with pages of documents about our company including bank transation, statments, contracts or else they will not pay us!

They offered to refund the amount back to the client but they will need to keep the $1400 transaction fee.

Be cautious if planning on dealing with Square. They will gladly take your money and the phone staff have zero care factor.

21 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

We apologize for the frustrating experience. It looks like our Account Services team reached out by email and on your online Dashboard requesting some more information. For your security, the form can only be completed through the secure portal on the Dashboard. Once the form is complete/submitted, they will follow up with you within 1-2 business days verifying that they got the information they needed. From there, they'll be able to advise on the status of your transfer as well. We're not able to expedite this process as they're reviewed in the order they're received, but if it's past those 1-2 business days and you haven't gotten that confirmation email, please let us know and we can escalate it to the Account Services team.

Oceniono na 3 z 5

Long time gap between transaction & account appearance

The money from the transaction takes a long time to hit my account. It's not helpful to do my end of day sell calculation.
Also not showing the transaction at the time of transaction gives an uncomfortable feeling.

11 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks for flagging your experience. We'd like to help escalate this to the right team for a closer look. Please reach out to us here: squ.re/contact.

Oceniono na 1 z 5

I would strongly recommend looking…

I would strongly recommend looking elsewhere before choosing Square.

I recently had to return both a faulty Square Terminal and a faulty Square Reader. I submitted two return requests but only received one return label. What should have been a simple issue turned into nearly two hours with customer support, who repeatedly insisted they couldn't issue another return label because it was linked to a different email address. I explained several times that I only have three email addresses and that it had to be a typo or system error, but no effort was made to find another solution.

After the call, a manager contacted me and resolved the entire issue in just a few minutes by sending me a new return label. It also turned out the "different email address" was simply a typo all along.

The support representative wasn't rude, but the lack of problem-solving ability was incredibly frustrating. My issue wasn't complicated, yet I wasted hours because the support team seemed more focused on telling me what couldn't be done than finding a way to help.

If you value knowledgeable customer support and effective problem solving when things go wrong, I'd think twice before choosing Square.

16 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

We’re sorry to hear about your experience. We understand how frustrating it is when a straightforward return issue takes far more time and effort than it should, especially when you had already explained the situation multiple times.

We appreciate you calling out that the issue was ultimately resolved, but we recognize that the time and frustration it took to get there is not the experience we want to provide.

We’d like the opportunity to take a closer look at what happened with your support experience. Please reach out to our team through the Support Center and reference your previous case so we can review it further in a secure channel.

Oceniono na 5 z 5

Super easy to set up and get payments…

Super easy to set up and get payments quickly. Would recommend for small businesses.

13 lipca 2026
Opinia niezależna
Logo Square Australia

Odpowiedź od Square Australia

Thanks so much for sharing your experience! We're glad to be part of your journey. Let us know if there's ever anything else we can support you with.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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