Was annoyed that I signed up for the £10 discount, and didn't realise until checkout that you had to spend £100 to get this. I don't think it was clear at the outset. I almost cancelled my purchase, b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was my first order with this company and I was so incredibly impressed with the quality , Ellie in customer services was really helpful with all my questions , my plants pots arrived quickly and... Zobacz więcej
First time ordering from Sproutl and it was hassle-free. I didn't order any plants so I can't say anything about their quality, but the glazed terracotta pot feet I ordered look really solidly made. A... Zobacz więcej
I used Sproutl for the first time recently. After searching for a large outdoor plant pot on several sites on line without success I found just I wanted at Sproutl. I received several updates regardin... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Hello, we’re Sproutl. Welcome to the modern garden And we believe in growing for all. Who cares if you’ve never picked up a trowel before? This is gardening made easy. To us, a garden can be as small as a windowsill Or a tiny rented patio.
Dane kontaktowe
Zjednoczone Królestwo
- helpme@sproutl.com
- sproutl.com
4,7
Doskonała
159 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Another beautifully presented plant from Sproutl
Received my magnolia this morning. Beautifully packaged as always from Sproutl and in the correct time slot. Plant perfect, lots of buds just about to flower. I am so pleased I’m about to order another as a birthday present. I’ve given plants from Sproutl to my friends and family and they’ve been delighted with the quality.
14 marca 2022
Opinia niezależna
Lovely stylish watering can
Lovely stylish watering can arrived quickly as a present for my mother in law, she loved it! The gift section in the website was very helpful in finding this
14 marca 2022
Opinia niezależna
Disappointing
I was sent a Swiss cheese plant and a plant pot as a gift. The plant and pot arrived separately. The plant had only 3 leaves, 2 of which were damaged. The pot arrived over a week later, and bore a price tag even though it was supposed to be a gift (I think the pot was overpriced). Customer service responded quite promptly but did not replace the plant even after they had requested (and I had sent) photos showing the damage. The whole experience was disappointing and not worthy of the love and consideration that the gift was intended to convey.
13 marca 2022
Opinia niezależna
Odpowiedź od Sproutl
We are so sorry that this is how you feel about your recent purchase. As a small start-up business with big ambition, we are trying our best to ensure that we have happy customers, and it’s really disappointing that we didn’t succeed this time - we will do all we can to make sure that this doesn’t happen again.
In terms of your plant, we are working hard with our partners to ensure that all plants are of the highest quality and given the right love and attention before being sent out. Monstera deliciosas of this size and maturity often only have a small number of leaves, but we’re so sorry that one of them had some cosmetic damage in this case. As living things, plants sometimes have imperfections, but we believe this is what makes them beautiful. Luckily, this Swiss Cheese plant will be large and lush in no time, given the right care (we even noticed a fleck of variegation on its leaf - a highly prized thing for Monstera collectors)! We hope that you find caring for your plant, and presenting it proudly in the home as rewarding as we do.
We can only apologise for the delay in your pot getting received, and ensure you that we’re doing all we can to get our operational processes up to the high standards both our customers and Sproutl expect.
We are really sorry about this and have reached out to you to ensure that we have done all we can to rectify this situation.
Kindest Wishes,
Ellie
Great pots
Great pots, really well packed and timely delivery
Well done Sproutl !
2 marca 2022
Opinia niezależna
Wonderful experience
Ordered a houseplant and pot and they both arrived safe, sound, and nicely packaged. The plant was in very good condition and I'm very happy with my purchase. Will definitely be back :)
11 lutego 2022
Opinia niezależna
Super impressed with delivery speed
Super impressed with delivery speed, ordered midday on Monday and my plant was with me 10am Tuesday! Beautifully packaged and no plastic in sight. Would shop again.
8 lutego 2022
Opinia niezależna
Great products but excessive packaging!
Impressed with Sproutl for their variety and fast delivery. But only 4 stars because even though the pots were well-packaged which I appreciate is necessary with earthenware, it was an excessive amount! Literally one small pot wrapped in a box and then put inside another large box with copious amounts of those annoying foam pieces. Even the delivery woman was shocked at how much cardboard and packaging there was. Let alone the absolute pain of having to dispose of it all. So big thumbs up for products and service but Sproutl, you need to go easier on the packaging!
7 lutego 2022
Opinia niezależna
Fast delivery, quality plants
My order arrived within 24 hours, beautifully packaged with a handwritten gift card. The plant arrived looking lovely and well taken care of, the pot arrived without a scratch on it.
Looking forward to using Sproutl again the next time I need to send someone a birthday gift!
4 lutego 2022
Opinia niezależna
Loved my experience shopping with…
Loved my experience shopping with Sproutl, such a beautiful website and really easy to use! Bought some Herboo seeds and they arrived so speedily. Thank you!
24 stycznia 2022
Opinia niezależna
Great all round experience
Great all round experience! Ordered quite a few things for my garden and everything arrived on time, well packaged and the site was really easy to navigate.
15 stycznia 2022
Opinia niezależna
Great quality and quick delivery
Really impressed by the selection of plants and products! My pinstripe plant and pot came very quickly and in great condition. Also really happy about the sustainable packaging.
15 stycznia 2022
Opinia niezależna
A Beginner
As a beginner to buying plants, I learnt a lot through Sproutl and am impressed by the services they have to offer! I feel well informed as the product informatiot, tips and planting directions have been really useful. I am delighted with my first few plants and they arrived in excellent condition and beautiful packaging. I look forward to my next purchase - already eyeing up the Veritable Indoor Garden!
15 stycznia 2022
Opinia niezależna
Highly recommend - great value and brilliant products
Such a brilliant site! I bought £200 of various plants and pots for my sister's 40th birthday. They all arrived on time, well packaged, very efficiently with excellent communication. I managed to get SO MANY for the price, I was really impressed! The plants were all in a perfect condition and look fantastic. I found the site easy to navigate and products well priced. Overall couldn't recommend more - definitely the best of the sites out there and less expensive even than the garden centres!
14 stycznia 2022
Opinia niezależna
Really good customer service
Really good customer service - learned a lot about my garden!
13 stycznia 2022
Opinia niezależna
Great experience!
Couldn't be happier. My plant and pot arrived beautifully packaged and in perfect condition. Website was super easy to use, and delivery fast and painless. Will definitely be back soon!
12 stycznia 2022
Opinia niezależna
Thanks Sproutl!!
So happy with my purchase! Super fast delivery and such healthy, happy herbs on arrival - my Mint shrubs are absolutely thriving (even in the London winter!), and I will definitely be ordering more from Sproutl to grow my herb collection and garden!
12 stycznia 2022
Opinia niezależna
Very happy customer :)
I bought seeds and compost from Sproutl and was impressed by their quick delivery and sustainable packaging. Will definitely be buying from them again!
12 stycznia 2022
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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