Sproutl Recenzje 159

Wynik TrustScore: 4.5 na 5

4,7

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Was annoyed that I signed up for the £10 discount, and didn't realise until checkout that you had to spend £100 to get this. I don't think it was clear at the outset. I almost cancelled my purchase, b... Zobacz więcej

Oceniono na 5 z 5

It was my first order with this company and I was so incredibly impressed with the quality , Ellie in customer services was really helpful with all my questions , my plants pots arrived quickly and... Zobacz więcej

Oceniono na 5 z 5

First time ordering from Sproutl and it was hassle-free. I didn't order any plants so I can't say anything about their quality, but the glazed terracotta pot feet I ordered look really solidly made. A... Zobacz więcej

Oceniono na 5 z 5

I used Sproutl for the first time recently. After searching for a large outdoor plant pot on several sites on line without success I found just I wanted at Sproutl. I received several updates regardin... Zobacz więcej

Informacje dotyczące firmy

  1. Dom i ogród

Napisane przez firmę

Hello, we’re Sproutl. Welcome to the modern garden And we believe in growing for all. Who cares if you’ve never picked up a trowel before? This is gardening made easy. To us, a garden can be as small as a windowsill Or a tiny rented patio.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

159 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Another beautifully presented plant from Sproutl

Received my magnolia this morning. Beautifully packaged as always from Sproutl and in the correct time slot. Plant perfect, lots of buds just about to flower. I am so pleased I’m about to order another as a birthday present. I’ve given plants from Sproutl to my friends and family and they’ve been delighted with the quality.

14 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Disappointing

I was sent a Swiss cheese plant and a plant pot as a gift. The plant and pot arrived separately. The plant had only 3 leaves, 2 of which were damaged. The pot arrived over a week later, and bore a price tag even though it was supposed to be a gift (I think the pot was overpriced). Customer service responded quite promptly but did not replace the plant even after they had requested (and I had sent) photos showing the damage. The whole experience was disappointing and not worthy of the love and consideration that the gift was intended to convey.

13 marca 2022
Opinia niezależna
Logo Sproutl

Odpowiedź od Sproutl

We are so sorry that this is how you feel about your recent purchase. As a small start-up business with big ambition, we are trying our best to ensure that we have happy customers, and it’s really disappointing that we didn’t succeed this time - we will do all we can to make sure that this doesn’t happen again.

In terms of your plant, we are working hard with our partners to ensure that all plants are of the highest quality and given the right love and attention before being sent out. Monstera deliciosas of this size and maturity often only have a small number of leaves, but we’re so sorry that one of them had some cosmetic damage in this case. As living things, plants sometimes have imperfections, but we believe this is what makes them beautiful. Luckily, this Swiss Cheese plant will be large and lush in no time, given the right care (we even noticed a fleck of variegation on its leaf - a highly prized thing for Monstera collectors)! We hope that you find caring for your plant, and presenting it proudly in the home as rewarding as we do.

We can only apologise for the delay in your pot getting received, and ensure you that we’re doing all we can to get our operational processes up to the high standards both our customers and Sproutl expect.

We are really sorry about this and have reached out to you to ensure that we have done all we can to rectify this situation.

Kindest Wishes,
Ellie

Oceniono na 5 z 5

Wonderful experience

Ordered a houseplant and pot and they both arrived safe, sound, and nicely packaged. The plant was in very good condition and I'm very happy with my purchase. Will definitely be back :)

11 lutego 2022
Opinia niezależna
Oceniono na 4 z 5

Great products but excessive packaging!

Impressed with Sproutl for their variety and fast delivery. But only 4 stars because even though the pots were well-packaged which I appreciate is necessary with earthenware, it was an excessive amount! Literally one small pot wrapped in a box and then put inside another large box with copious amounts of those annoying foam pieces. Even the delivery woman was shocked at how much cardboard and packaging there was. Let alone the absolute pain of having to dispose of it all. So big thumbs up for products and service but Sproutl, you need to go easier on the packaging!

7 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Fast delivery, quality plants

My order arrived within 24 hours, beautifully packaged with a handwritten gift card. The plant arrived looking lovely and well taken care of, the pot arrived without a scratch on it.
Looking forward to using Sproutl again the next time I need to send someone a birthday gift!

4 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Great quality and quick delivery

Really impressed by the selection of plants and products! My pinstripe plant and pot came very quickly and in great condition. Also really happy about the sustainable packaging.

15 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

A Beginner

As a beginner to buying plants, I learnt a lot through Sproutl and am impressed by the services they have to offer! I feel well informed as the product informatiot, tips and planting directions have been really useful. I am delighted with my first few plants and they arrived in excellent condition and beautiful packaging. I look forward to my next purchase - already eyeing up the Veritable Indoor Garden!

15 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Highly recommend - great value and brilliant products

Such a brilliant site! I bought £200 of various plants and pots for my sister's 40th birthday. They all arrived on time, well packaged, very efficiently with excellent communication. I managed to get SO MANY for the price, I was really impressed! The plants were all in a perfect condition and look fantastic. I found the site easy to navigate and products well priced. Overall couldn't recommend more - definitely the best of the sites out there and less expensive even than the garden centres!

14 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Great experience!

Couldn't be happier. My plant and pot arrived beautifully packaged and in perfect condition. Website was super easy to use, and delivery fast and painless. Will definitely be back soon!

12 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Thanks Sproutl!!

So happy with my purchase! Super fast delivery and such healthy, happy herbs on arrival - my Mint shrubs are absolutely thriving (even in the London winter!), and I will definitely be ordering more from Sproutl to grow my herb collection and garden!

12 stycznia 2022
Opinia niezależna

Doświadczenie Trustpilot

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