Spray Cleaning Recenzje 

17
Wynik TrustScore: 4.5 na 5

4,3

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Informacje dotyczące firmy

  1. Czyszczenie dywanów
  2. Usługa sprzątania
  3. Usługi sprzątania dla biznesu
  4. Czyszczenie tapicerki

Napisane przez firmę

We specialise in professional carpet & upholstery cleaning in London, Chipping Norton & the surrounding areas. We also work closely with property professionals offering top quality end of tenancy cleans, end of build cleans, communal cleaning, commercial cleaning & office cleaning. We are reliable, professional, experienced & insured up to £2,000,000. We only use the best eco-friendly products and equipment.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

17 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(17)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Spray Cleaning are a brilliant cleaning company for Holiday Let business's

We have been using Spray Cleaning for just under a year now to clean and prepare two Airbnb's we have just outside Chipping Norton. I cannot recommend them highly enough should you run a Holiday Let business or have any other cleaning needs.

We have never had anything but good reviews from guests as to the cleanliness of our properties so if you do have holiday lets then Spray are definitely worth having as part of your team.

India and James are always easy to get hold of, attentive, available, efficient, trustworthy, helpful and simply very good at what they do. They really do go the extra mile.

11 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Great results!

I had some of the carpets cleaned in my house and was shocked by quite how dirty they were 😳 The rooms that were done seem so much brighter and they smell lovely! Thank you to James who was on-time, friendly & efficient. I'll be booking to have the rest of my carpets done before xmas too!

1 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

A VERY disappointing experience

A VERY disappointing experience. It must be that these guys are best at carpet and upholstery cleaning. Our tenants selected them for a end of tenancy clean and they failed dismally with it. The knock on impact was significant and it caused a lot of stress. We can provide images of how the property was left after their clean. They were impossible to contact post clean despite numerous methods of us attempting to reach them.

4 lipca 2023
Opinia niezależna
Logo Spray Cleaning

Odpowiedź od Spray Cleaning

Dear Karina,

Thank you for your review although I must say, it’s HIGHLY unfair. We work with all local estate agents in Chipping Norton, Moreton in Marsh, a number in Witney and many in London and have never had any issues with inventory clerks & their checks. Moving items like the oven and photographing a piece of foil that you’ve found wedged behind it is far beyond the standards that even inventory clerks are looking for.

You provided me with some images of a 5-6 areas of the kitchen that we both agreed, were missed by the cleaning team (such as on top of the fridge) along with some pictures of areas that are not the responsibility of cleaners (such as black mouldy walls). I explained many times prior to the cleaning taking place that in such a dilapidated property we wouldn’t be able to work miracles and could only get the property back to a certain standard as the property is crying out for decoration and renovation. This was agreed with your previous tenant who mentioned there might be some unrealistic expectations from yourselves.

I explained all this via email and arranged a 7am return by the cleaning team the next morning to ensure the few areas that were mistakenly missed in pure human error were addressed before your new tenants moved in. On arrival, the whole property was in disarray- I have no idea why you chose to move every piece of furniture around, especially when a free of charge callback was arranged?! Anyway, as discussed at the point of booking, we always offer to return completely free of charge to rectify any oversights that may have been missed, however we do not offer free re-cleans of the whole property once someone has been in there, using the property and moving everything around which is all explained in our terms & conditions.

I do apologise for any inconvenience caused but I can’t help but feel it was totally brought on by yourselves - I can’t offer more than a free callback to rectify the areas that were missed but I cannot be held responsible for the AWFUL condition of the property. I also can’t understand why you wouldn’t just allow the cleaning team to re-clean the missed areas and instead chose to do it yourself when the offer is there for exactly this instance.

I wish you all the best moving forward.
Regards,

Spray Cleaning

Oceniono na 5 z 5

Happily recommend.

James and Connor did a grand job of cleaning our sitting room and hall carpets, plus a rug, yesterday. The carpets were worse for wear after coping with my wheelchair wheels and my Labrador’s muddy paws through the winter, but now they are beautifully fresh and clean. A professional and friendly team, we will definitely be using them again and highly recommend.

14 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

My lounge carpet has had alot of…feet

My lounge carpet has had alot of traffic the last year whilst my mum was poorly and although it was new carpet I dreaded to think how dirty it was beneath the surface.
Today I had the pleasure of James and Conor at Spray Cleaning come and clean my carpets. I am delighted with the results, it looks and smells new again. I highly recommend them. Also they are very reasonably priced. Contact India at Spray Cleaning.

14 lutego 2023
Oceniono na 5 z 5

Magic service

This company cleans carpets and rugs as well as providing a cleaning service. The wool rug I had cleaned was cream and had never been professionally cleaned. It looks amazing and James spent time making sure that he cleaned it as thoroughly as possible. I can’t be more pleased with the result

31 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant job

Absolutely brilliant job! The carpets look new. The results are amazing. There were stains which have completely gone. Lovely team doing the work too. I will defintiely use you again and recommend you. Thank you.

7 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

I would strongly recommend spray…

I would strongly recommend spray cleaning. James and India did a fantastic job of cleaning all my carpets and sofas. I might add neither had been cleaned for five years and after an extensive renovation they were ingrained with dirt, they now look brand new and I’m really pleased! Thank you.

11 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Sparkling clean carpets

Spray cleaning did a smashing job cleaning our carpets when we moved into our new home. They were quick responding to my initial enquiry and our carpets look fantastic now. James was very friendly. Would highly recommend.

26 września 2022
Opinia niezależna
Oceniono na 5 z 5

Grubby carpets

Came on time and did a great job. Didn't realise my carpets were so grubby. Highly recommended. Will use again.

24 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Chairs given new lease of life

India and James arrived promptly and worked hard on the button back chairs which had some long- encrusted stains.
They were very personable and respectful .
Still waiting for the chairs to dry but they definitely have been given a new lease of life!

8 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent

James cleaned my carpet and done an excellent job it looked brand new. Thank you will be using again 5*

23 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Sofa cleaning - amazing difference

We recently had our sofa cleaned by James and I couldn’t recommend him enough. Our sofa had become the victim of two young kids and the difference was amazing- it’s as good as new. He was prompt getting back to me and came the next week, highly recommended.

8 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Would thoroughly recommend

Just had our stairs, landing and sitting room carpets cleaned by James. Communication was excellent throughout. James was polite, professional and tidy and we would definitely use him again.

7 marca 2022
Opinia niezależna

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