Spot2nite book my wife and I with pine lodging near Mount Rushmore. Bad news. Wildfire produce smoke. I have a hard time breathing and sleeping with wild fire smoke. Just knowing wild fire is near b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They say you get refund if cancel before 24 hours. Yet they do not tell you only get refunded minus convenience fees and credit card processing fees. So I spent $101 and only was refunded $70! Even... Zobacz więcej
We had difficulty entering our billing address in order to make payment. We called the 1-877 number and Emily answered immediately. She listened carefully to the problem and was messaging us with re... Zobacz więcej
Reakcja na opinię
Easy to make reservations. Immediate email confirmation received. I took off one star because I don’t remember seeing anything about the 2 extra fees, that were almost $50 total, prior to confirming p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Agregator turystyczny
- również w kategorii:
- Biuro podróży
- Obozu wakacyjne i rekreacyjne
- Obsługa noclegów
O Spot2Nite
Napisane przez firmę
Spot2Nite is the easiest way to find and book your perfect RV campsite.
Choose from over 50,000 campsites at the best RV parks and campgrounds all across North America.
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Look
Search for campsites by location and date. Narrow your results with filters like 50-amp, Pull-through, Wifi and many others. |
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Book
Once you're found your perfect spot, book the your reservation in just a few clicks. |
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Go
After instantly booking your campsite on Spot2Nite, you will receive an email confirmation with all the details to start you on your camping adventure. |
Dane kontaktowe
Stany Zjednoczone
- 877-778-2683
- support@spot2nite.com
- spot2nite.com
2,6
Słaba
132 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beyond Met Expectations
Upon booking, I realized I needed to add an additional day to my reservation. I called and talked to Emily, who was absolutely wonderful!! Nowadays, calling a 1-800 number for help usually results in talking with someone who isn't friendly or helpful, so I was calibrated for a hassle. Emily was the polar opposite of that! She happily noted my changes, said she would contact the property and then call me back the next day to confirm...and she did!!! Kudos to Emily. I am not 100% confident in using Spot2Nite. Thank you!
4 czerwca 2023
Odpowiedź od Spot2Nite
Thank you so much for your kind words! It was so nice meeting you over the phone. We are jazzed that you are a happy camper! We are avid RVers behind the scenes, and we just love when a solid camping plan comes together. We look forward to helping you next time! Thanks again for the review!
Safe travels,
Emily @ Spot2Nite
Highly Recommend!
Great, clean park. Our site was great and the whole place was easy to find and close to places we wanted to see.
5 czerwca 2023
Odpowiedź od Spot2Nite
We’re so glad you had a wonderful RV adventure! Time to start planning the next one… we’re ready when you are! Safe travels!
-Emily @ Spot2Nite
Fastest check in I’ve ever done.
3 czerwca 2023
Odpowiedź od Spot2Nite
Yay! We love hearing this. Our goal is to make the looking and booking quick and easy so you can get to having more family fun— that includes a quick and easy check-in! Safe travels!
-Emily @ Spot2Nite
Easy to use and found us a spot quickly.
28 maja 2023
Odpowiedź od Spot2Nite
Hi James, thanks for taking the time to leave a review! We love hearing from happy campers. We’re here anytime you’re ready for another RV adventure!
-Emily @ Spot2Nite
Easy to use for booking
4 czerwca 2023
Odpowiedź od Spot2Nite
Hi Gregory, thanks so much for your review! We’re so glad you were able to easily find a spot. We’ll be here when you’re ready for another one! Safe travels!
-Emily @ Spot2Nite
Odpowiedź od Spot2Nite
Thanks for taking the time to leave us a review! We’re glad you had a good experience and we will be waiting the next time you’re ready for an RV adventure!
-Emily @ Spot2Nite
Odpowiedź od Spot2Nite
We’re so glad you enjoyed the park and your RV trip! We’ll be ready for your next one!
Safe travels!
-Emily at Spot2Nite
I did not realize all the fees until…
I did not realize all the fees until after the purchase.
1 czerwca 2023
Odpowiedź od Spot2Nite
Thank you for taking the time to leave a review. We strive for total transparency with every Spot2Nite purchase, which is why every line of your cost is broken down in the shopping cart before checkout, as well as your confirmation email and receipt. We honor the policies of each individual campground, including their taxes and fees for each transaction. If you would like to discuss your individual reservation, we would love to chat with you by phone, email or text. Safe travels!
-Emily @ Spot2Nite
Emily was so kind and understanding
Emily was so kind and understanding, she was patient and patient explained everything to me and got our reservations completed! Very excited about our first stay!
1 czerwca 2023
Odpowiedź od Spot2Nite
Thanks so much for your kind words! We’re so glad you’re booked for your first trip- have a wonderful time! We’ll be ready to get you booked for the next one. Safe travels!
-Emily @ Spot2Nite
Super easy to get our reservation made…
Super easy to get our reservation made for the evening park we were wanting.
21 maja 2023
Odpowiedź od Spot2Nite
So glad you had a great experience! Thanks for using Spot2Nite and for taking the time to review. Safe travels!
Not Happy…
First of all we thought we were making a reservation through Good Sam's and were totally unaware there would be a booking fee. The Good Sam's membership number to fill in did not stand out to us. When we cancelled our reservations, we cancelled them through the park we where were booked and the communication between the two was nonexistent. SO I had to track down the refund. By the way the RV Park was very helpful.
16 maja 2023
Odpowiedź od Spot2Nite
Hello and thank you for your feedback. There is an opportunity before you check out to add any discount memberships into your shopping cart, including Good Sam. There is also the ability to add any memberships in the Spot2Nite account, I would be happy to walk you through that and we can cancel it for you as well. Our goal is for you to never miss out on a discount while using Spot2Nite! Safe travels!
Booking difficulty
I had a difficult time booking my reservation and called the help number. The young woman I reached went above and beyond helping me booking my reservation. There was difficulty at the site I was booking and she contacted the park and then called me back when they had been able to reconnect their WIFI. I believe her name was Emily.
17 maja 2023
Odpowiedź od Spot2Nite
Hi, Rita! Thanks so much for taking the time to leave us a review! I enjoyed meeting you by phone!
We love helping RVers find the best spots. Let us know when you’re ready for the next one! We’re so glad you got booked and hope you have a wonderful trip.
-Emily @ Spot2Nite
Odpowiedź od Spot2Nite
Hi Rhonda,
Thanks for taking the time to share your kind words. We’re avid RVers around here, and love to help campers find the perfect spot. Have a wonderful trip. We’ll see ya down the road!
Emily @ Spot2Nite
You didn’t give me the opportunity to…
You didn’t give me the opportunity to use my Good Sam discount and you added fees above what the campground charges. I will run if I see your name on something again.
27 maja 2023
Odpowiedź od Spot2Nite
Hello and thank you for your feedback. There is an opportunity before you check out to add any discount memberships into your shopping cart, including Good Sam. There’s also the ability to add any memberships in the profile section of your Spot2Nite account, which I would be happy to personally add for you, and to apply your membership for the existing reservation you made. Our goal is for you to never miss out on a discount while using Spot2Nite!
Safe travels!
Ease of use for ap is wonderful
Ease of use for ap is wonderful. Customer service was so helpful .Would highly recommend this service
20 maja 2023
Odpowiedź od Spot2Nite
We’re so glad you had a great experience using Spot2Nite! Thanks so much for taking the time to leave us a positive review. We hope you have a wonderful trip, and we’ll be here when you’re ready for the next one! Safe travels!
Emily @ Spot2Nite
BUYER BEWARE—HIGH SERVICE CHARGES
Spot2nite has a credit card charge I was told of $15.00 for running my card. That seems outrageous!!! I will obviously never use their services again and would encourage others to “BUYER BEWARE”. I WAS PROMISED AN EMAIL EXPLAINING HOW 3 nights that cost $160.05 resulted in a charge of $199.63. The email never arrived!
After reading the comments below, I must state: FIRST— No email arrived! However, I was able to retrieve my original receipt date 4/27/2023. I must correct the transaction fee charged. I was quoted $15.00 as stated above, however the $15.00 is actually the Spot2Nite charge of 10% for making the reservation and the transaction fee for running my credit card was only $6.19. Again I reiterate, BUYER BEWARE!!!!!!
17 maja 2023
Opinia niezależna
Odpowiedź od Spot2Nite
Hi Freddie,
We’re glad you enjoyed the park as we discussed earlier. I believe we have a misunderstanding about the taxes for your stay. The receipt you received directly from the park did not represent any of the taxes that were charged for your stay— so when you compare it with your Spot2Nite charges, I understand the amounts are not the same. I am sending you your Spot2Nite confirmation email again and would be happy to go through each line with you to make sure we have a better understanding.
There was a Spot2Nite booking fee and 12.3% tax charged from the park that were displayed before booking, as we strive for total transparency. I look forward to speaking with you again to clear up any misunderstanding.
Thank you for using Slot2Nite, and safe travels!
-Emily at Spot2Nite
Everything worked well
Everything worked well. We got right in to the park.
The only thing amiss was that I am a Good Sam member, the park is a Good Sam Park and I didn’t get to apply my discount.
18 maja 2023
Odpowiedź od Spot2Nite
Hi Bob, thank you so much for your review! We’re glad you had a great trip. For any membership you have that gets you a discount, you can add your details to your profile or directly in the cart at check out. To make this easier, I’m happy to add your Good Sam information, and any other memberships, like military affiliation , AAA, etc. directly to your profile for you! I’m sending you a note now to get your number. Thanks again for using Spot2Nite!
Amazing
I was so pleased with the service I received from this business. Emily went above and beyond to help me change my reservation!
10 maja 2023
Odpowiedź od Spot2Nite
Thanks for the kind words, Kayla! We love making happy RV trips possible for everyone and making sure your reservation is just right. We’ll see you for your next adventure!!
Safe travels,
Emily at Spot2Nite
First time using the site
First time using the site. Reservation went well although fees seem high. Arrived at campground and the owner wasn't aware that we were coming. Thankfully she had a site that accomodated us. I forwarded our confirmation email and she is going to try and figure out why she wasnt notified.
12 maja 2023
Spot2Nite - Terrible Customer Service
Spot2Nite states that they have a full refund policy but further down it says there's a $20.00 cancellation fee, which is not a full refund. What really irritated me was that they took more money than the $20.00 cancellation fee, again not a full refund. If anyone is listening or reviewing my comments, book directly with the resorts because Spot2Nite is only interested in taking your money and not providing good customer service.
4 maja 2023
Odpowiedź od Spot2Nite
Hi Michael, Thank you for the feedback and for taking the time to review. Spot2Nite does not charge a cancellation fee— each individual campground determines their own cancellation policy. While your convenience charge and transaction fees are non-refundable, as outlined before check-out, the refund of your reservation cost is park-specific. The cancellation policy and all other park-specific rules and info are displayed while browsing parks, as well as in your shopping cart and confirmation email. If you ever have any specific questions about a Park’s policies, we are always more than happy to talk by phone, email, or text anytime! Safe travels!
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