Spot2Nite Recenzje 

132
•
Wynik TrustScore: 2.5 na 5

2,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Spot2nite book my wife and I with pine lodging near Mount Rushmore. Bad news. Wildfire produce smoke. I have a hard time breathing and sleeping with wild fire smoke. Just knowing wild fire is near b... Zobacz więcej

Oceniono na 1 z 5

They say you get refund if cancel before 24 hours. Yet they do not tell you only get refunded minus convenience fees and credit card processing fees. So I spent $101 and only was refunded $70! Even... Zobacz więcej

Oceniono na 5 z 5

We had difficulty entering our billing address in order to make payment. We called the 1-877 number and Emily answered immediately. She listened carefully to the problem and was messaging us with re... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Easy to make reservations. Immediate email confirmation received. I took off one star because I don’t remember seeing anything about the 2 extra fees, that were almost $50 total, prior to confirming p... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agregator turystyczny
  2. również w kategorii:
  3. Biuro podróży
  4. Obozu wakacyjne i rekreacyjne
  5. Obsługa noclegów

O Spot2Nite

Napisane przez firmę



Spot2Nite is the easiest way to find and book your perfect RV campsite.

Choose from over 50,000 campsites at the best RV parks and campgrounds all across North America.

Look

Search for campsites by location and date. Narrow your results with filters like 50-amp, Pull-through, Wifi and many others.

Book

Once you're found your perfect spot, book the your reservation in just a few clicks.

Go

After instantly booking your campsite on Spot2Nite, you will receive an email confirmation with all the details to start you on your camping adventure.

Explore campgrounds

Dane kontaktowe

2,6

Słaba

Wynik TrustScore: 2.5 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,6

Wszystkie recenzje

(132)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

The owners were not expecting us

The owners were not expecting us. We got ahold of one of the numbers they provided in the confirmation email. Who helped us to find a site for the night as the one provided was or accessible as the park was closed for the off season, but he said that they had let people use the spots that are not within the roped off area. When we awoke the next morning the staff was not super welcoming, they were very surprised to see us. We ended up dry camping with no electric as we ended up in a 30 amp spot with no adapter instead of the 50 amp spot we had intended to rent. We didn’t mind as we were just so happy to have made it, and to have somewhere safe to park for the night. Our biggest shock was when the manager asked about how and why we were there we let her know who we had gotten ahold of and what they said to us. This is when she informed us that he is no longer affiliated with the park and that we should have never been told we could sleep there, and that they would have to get the information fixed for their listing.. so I mean long story short, we are super thankful to the guy who answered the phone late at night and allowed us to park and sleep. We really needed to stop for the night, we had two small children and were too tired to continue.

24 czerwca 2023
Oceniono na 4 z 5

Never heard of your company until I did…

Never heard of your company until I did the booking as I thought I was dealing with turtle bay resort

26 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

We’re so glad you found us! We look forward to helping you with your next RV adventure!

Oceniono na 4 z 5

Easy to make reservations

Easy to make reservations. Immediate email confirmation received. I took off one star because I don’t remember seeing anything about the 2 extra fees, that were almost $50 total, prior to confirming purchase. If they were there, they should be more noticeable. If they aren’t there, be prepared.

20 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Hi, thank you for your feedback. We do charge a small convenience fee, like many platforms that make life a little easier. This fee, often less than 10%, allows us to keep providing personal service to help our travelers boom RV spots in real-time instead of spending their time searching for availability and calling campgrounds. Our fees, taxes, as well as any other charges from the campground, are shown in your cart before checkout for total transparency.
Thanks and safe travels!

Oceniono na 4 z 5

It was easy to use

26 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Thanks so much for your kind words! We built Spot2Nite for travelers like you to easily book great spots. We love hearing from our happy campers!
Safe travels, and we’ll see you down the road!
Emily at Spot2Nite

Oceniono na 5 z 5

Wonderful!

The whole reservation process was smooth. The RV Park was wonderful and just as described. Will use Spot 2Nite on future reservations!

7 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Hi Jill, thanks so much for taking the time to share your great experience. We can’t wait to see you for the next road trip! We’re adding new spots all the time, and will be ready to get you booked! Travel safe!

Oceniono na 5 z 5

Easy to book spots

It’s easy to find and book spots.

24 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Happy campers make us happy, too! We’ll see ya the next time you’re ready to look, book, and go!

Oceniono na 1 z 5

The 10% transaction fee was too much

The 10% transaction fee was too much. Then I still owed $ at check in time at RV park when I thought I paid in full. No one at RV park could explain why and I was told they could not override the reservation system. Will not use Spot2Nite ever again. I usually have at least 25 different camping reservations per year and this one was not a good experience.

16 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

We apologize for the confusion at the check in and the error on the campground folio. It did not properly reflect your discounts. We have clarified that folio, and they are refunding the overcharge to your card. Indeed, all Spot2Nite reservations arrive paid in full, and our travelers do not have to pay at the desk unless they are adding additional items from the campground store or extra nights at the park. Our Traveler Support Team is available 24/7 toll free to address such issues. We hope that you will try us again. Thank you / Terry / Spot2Nite

Oceniono na 1 z 5

Exorbitant fees, just a book a reservation

The three extra charges on the bill once received added up to $70. The nightly stay at our campground was only $55. I realize spot tonight is a convenience at the extra fees are absolutely not worth it. We will never be using spot tonight again.

18 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Hi Phil, thank you for your feedback. While we do charge a convenience fee for showing you availability in real time for multiple parks with your personal filters and live customer service, you will find our fee is maximum 10% of the spot cost, and often less. I would be happy to go through your invoice with to take a look at the potential taxes and park fees you may have seen.
We are happy you got a great spot. Safe travels!
Emily at Spot2Nite

Oceniono na 5 z 5

Driving down the 5 in a brand-new…

Driving down the 5 in a brand-new Rv…did not have reservations and the Sun was going down. Stayed at a beautiful winery and booked it while in the car. Easy process, nice quiet spot, perfect first night. Thank you!

18 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

We’re so glad you had a great first night at a beautiful Spot2Nite park! Welcome to the RV community, and we’ll be ready for your next trip!
Safe travels!
Emily at Spot2Nite

Oceniono na 5 z 5

It was very exciting

It was very easy

8 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Yay! We made Spot2Nite to make life easier for happy campers like you! So glad you had a good experience! Safe travels!

Oceniono na 1 z 5

The campsite did not receive payment…

The campsite did not receive payment from you or any communication to reserve a spot. We were lucky they could accommodate us. How do I get a refund?
I had to pay them before I left the campground. They never got paid by you.

5 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Shelley, thank you for the feedback. We apologize for the inconvenience at the park. As you know, through our follow-up and research indeed they had your reservation (thus the space) and were paid immediately at the time of booking. Additionally, we have refunded your payment to clear the folio. We are working to educate Front Desk Teams on the new reservation processes as we revolutionize the “Look, Book, and Go” system of Spot2Nite travel. Thank you! // Terry

Oceniono na 1 z 5

This has been the worst experience…

This has been the worst experience ever. I booked 3 reservations for the Bayfield Riverside Resort and your system screwed up everything. Bayfield can't find our reservations and can't see the payments we made. I've spent wayyyyy too much time trying to figure things out. We travel a lot and use Good Sam for our bookings. We've NEVER had such a screwed up reservation.

4 czerwca 2023
Oceniono na 4 z 5

It was great easy

10 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

We’re so glad you had a great experience using Spot2Nite! safe travels, and we’ll be ready for your next trip!

Oceniono na 5 z 5

Great service

Great service! Very knowledgeable staff!

3 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Thanks for your kind words! We are RVers who love helping RVers! 🚐

Oceniono na 5 z 5

It was very easy

10 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Yay! We love hearing from happy campers! See you for your next trip. Safe travels!

Oceniono na 1 z 5

Nowhere on the rv website does it say…

Nowhere on the rv website does it say your going to charge 10% for booking online
What good is having Good Sam discounts if you’re going to add it back in
Will never book another reservation using this site

8 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Hi Richard, thank you for your feedback. We do charge a small convenience fee, like many platforms that make life a little easier. This fee, often less than 10%, allows us to keep providing personal service to help our travelers boom RV spots in real time instead of spending their time searching for availability and calling campgrounds.  Our fee, taxes, as well as any other charges from the campground are shown in your cart before checkout for total transparency.  
Thanks and safe travels!
Emily at Spot2Nite

Oceniono na 4 z 5

I scheduled and paid for a stay at an…

I scheduled and paid for a stay at an RV park. The only hangup was the formatting of the interface on my phone.

8 czerwca 2023
Logo Spot2Nite

Odpowiedź od Spot2Nite

Hi Dana thanks for the review and for your feedback! We will definitely look into the interface and any issue you might’ve had. We’re so glad you loved the park! See you for your next RV adventure!
Emily at Spot2Nite

Oceniono na 1 z 5

I booked a site with Spot2nite and less…

I booked a site with Spot2nite and less than an hour later I receive an email stating they cancelled my site per my request. I did not request the site to be canceled, they just did it and told me I would receive a refund in 5-10 days. Now the refund is showing in my card but for an amount less than I originally paid.

7 czerwca 2023

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej