Speedy PC Recenzje 

377
Wynik TrustScore: 3 na 5

2,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Wir haben ein pilzrahmenschnitzel bestellt in menschengröße und nicht in minimoys für diesen preis das ist ja rotzefrech

Oceniono na 5 z 5

Wie immer hervorragend, schneller und kompetenter Service zu fairen Preisen. Was ich besonders am Speedy- Team mag, wenn der Fehler gefunden ist, wird nicht einfach drauf los repariert sondern erst Rü... Zobacz więcej

Oceniono na 2 z 5

Twice since renewal, I have been informed that my subscription has expired. I have been prompted top contact "tech support" who initially assisted and then badgered me to purchase additional services... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

..could be improved by showing the items found/corrected on the latest use instead of simply a cumulative number of items from all usages. After receiving your response, I ran a scan and watched... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Elektronika i technologia

Informacje przekazane przez różne źródła zewnętrzne

The SpeedyPC Software team enthusiastically embraces the opportunity to produce a quality software product that helps users of varying abilities optimize and clean their PC. The crew works hard to combine innovative technology with an intuitive interface.


Dane kontaktowe

  • 1837 Fort Street, Victoria, BC V8R 1J6 Canada, Kanada

  • speedypc.com

2,9

Średnia

Wynik TrustScore: 3 na 5

377 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(377)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Nothing has worked correctly

Nothing has worked correctly since the "upgrade", and today the computer has crashed and will not come back up. The man "helping" was trying to sell another "package" continuously, mixed in with instructions. The computer worked with the out of date drivers.

18 sierpnia 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Judy,

Thank you taking the time to review SpeedyPC Pro.

We regret to hear of the difficulties you have had with the program and your computer. Our records indicate that you have not yet contacted our Customer Support Team directly, and we advise you to do so by emailing from http://support.speedypc.com/. Any of our friendly Support Agents will be able to provide you with assistance with this issue.

We look forward to hearing from you.

Warm regards,

Laura

SpeedyPC Pro Customer Support

Oceniono na 4 z 5

Restore function has been faultless for years and the defrag well worth it.

One major problem on my HP Laptop is (sometimes) it locks up while in the scanning mode and keeps scanning for hours, getting nowhere. I would stop the scan, restart the scan and it would lock up in the same function. After shutting down, and restarting SpeedyPC, it would run to the end of it's program ok! The setup menu needs to be simple for me to understand!

18 sierpnia 2016
Opinia niezależna
Oceniono na 5 z 5

Confidence booster

When you have limited knowledge/experience it is reassuring to have something to scan through things on the computer to identify and deal with potential rogue items.

18 sierpnia 2016
Opinia niezależna
Oceniono na 3 z 5

Malware issue

Cant clean issues with scan as process stops on malware

18 sierpnia 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Roland,

Thank you for your review of SpeedyPC Pro.

This persistent issue has been addressed it in our newest update 3.3.15. Please perform the update once you have been notified that it is available, and follow the instructions below to update your program:

1. Open the product
2. Click on the About Tab. If you are not on version 3.3.15, please follow these instructions.
3. Click on Check for Updates
4. Once the program has been updated, please run a new scan

If the problem persists, please feel free to contact us through our online support site: http://support.speedypc.com/.

If this helps to resolve the issue you are having, please consider adding an additional star to your TrustPilot Review.

Kind Regards,

Laura

SpeedyPC Pro Customer Support

Oceniono na 3 z 5

Problems with completing Malware check

The latest download seems to have problems. It goes into what seems like an endless loop in searching for Malware. I can let Speedy PC run overnight and it never actually completes. With the latest version, STOPPING the program due to its endless cycling provokes the Version 8.1 Windows OS to intervene to Stop the program thereby preventing the problems identified in System Issues, Privacy Items and Junk Files from being fixed.
The previous versions usually did complete all checks in a reasonable time, but if 'Stopped' would terminate tidily and allow the problems identified to be fixed.
With the latest download, apart from being highly irritating, it would appear to leave Malware issues and Software Issues unaddressed. I doubt this is normal behavior, so some clarification would be appreciated.

18 sierpnia 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Iain,

Thank you for taking the time to review Speed PC Pro.

We are aware of this particular issue and have addressed it in our newest update 3.3.15. Please perform the update once you have been notified that it is available. Please follow the instructions below to update your program:

1. Open the product
2. Click on the About Tab. If you are not on version 3.3.15, please follow these instructions.
3. Click on Check for Updates
4. Once the program has been updated, please run a new scan

If the problem persists, please feel free to contact us through our online support site: http://support.speedypc.com/.

If this helps resolve the issue you were having, please consider adding an additional star to your TrustPilot Review.

Kind Regards,

Laura

SpeedyPC Customer Support

Oceniono na 2 z 5

Great for small clutter but cannot contact company for malware.

I have been using Speedy PC for some time. It is great at cleaning up temp files and not needed things. BUT when it came to Mal Ware.. days on end it would run and nothing happens.. and I cannot clean up the rest. Just stuck. Also there is no contact number to remedy the problem.

8 sierpnia 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Susie,

Thank you for your feedback.

We are aware of this particular issue and we are investigating the cause and hope to have a resolution soon.

I see that one of our Customer Support Representatives has already sent you a response to the email you submitted via our online support site.

Once you have had a chance to review that email, please feel free to reply and let us know if you require further assistance.

Kind Regards,

Davina

SpeedyPC Pro Customer Support

Oceniono na 2 z 5

Bad customer support

I contacted your support group last week via your website about a problem I have after renewing and I still have not heard from anyone.

26 lipca 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Dan,

Thank you for your feedback.

I am sorry to hear that you have had so much difficulty getting in touch with our Support Department.

I would be happy to help you resolve the issue you are experiencing with your most recent renewal. I will be sending you another email from our online support site with additional information.

I look forward to hearing back from you at your earliest convenience.

Kind Regards,

Davina

SpeedyPC Pro Customer Support

Oceniono na 5 z 5

Great program in keeping your computer running at top speed.

I like not having to take my computer to a geek to clean it every 6 months. I can do it right from my office, it saves time and money because Speedy PC takes care of the problems. It is just easy, good maintenance when I use it. I use it once a week and it always restores my computer to top speed. Thanks Speedy PC for a great product. John, Ga.

26 lipca 2016
Opinia niezależna
Oceniono na 3 z 5

It has it`s problems

sometimes it loads, other times not. I think your mail in rebate is a joke. Just give us the dam discount and quit making money off of the interest. You act like we are stupid. We are not.

26 lipca 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Marcia,

Thank you taking the time to provide us with your feedback.

We understand that the steps needed to claim the $10 Mail-In Rebate is quite tedious and the turn-around time can be quite lengthy. It is not our intent to delay the rebate nor to discourage our clients from submitting the rebate form. The rebates are handled by a third party and the rules and regulations have been set up by this third party.

Regardless, we would be happy to provide you with the $10 refund in lieu of mailing in the rebate form. The refund will come from our credit processor, SafeCart, and will be credited to the source from which you were initially charged.

Please be advised that it may take up to 3-5 business days for your refund to be credited to your account.

Kind Regards,

Davina

SpeedyPC Pro Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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