Speedy PC Recenzje 

377
Wynik TrustScore: 3 na 5

2,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Wir haben ein pilzrahmenschnitzel bestellt in menschengröße und nicht in minimoys für diesen preis das ist ja rotzefrech

Oceniono na 5 z 5

Wie immer hervorragend, schneller und kompetenter Service zu fairen Preisen. Was ich besonders am Speedy- Team mag, wenn der Fehler gefunden ist, wird nicht einfach drauf los repariert sondern erst Rü... Zobacz więcej

Oceniono na 2 z 5

Twice since renewal, I have been informed that my subscription has expired. I have been prompted top contact "tech support" who initially assisted and then badgered me to purchase additional services... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

..could be improved by showing the items found/corrected on the latest use instead of simply a cumulative number of items from all usages. After receiving your response, I ran a scan and watched... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Elektronika i technologia

Informacje przekazane przez różne źródła zewnętrzne

The SpeedyPC Software team enthusiastically embraces the opportunity to produce a quality software product that helps users of varying abilities optimize and clean their PC. The crew works hard to combine innovative technology with an intuitive interface.


Dane kontaktowe

  • 1837 Fort Street, Victoria, BC V8R 1J6 Canada, Kanada

  • speedypc.com

2,9

Średnia

Wynik TrustScore: 3 na 5

377 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(377)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Wie immer hervorragend

Wie immer hervorragend, schneller und kompetenter Service zu fairen Preisen. Was ich besonders am Speedy- Team mag, wenn der Fehler gefunden ist, wird nicht einfach drauf los repariert sondern erst Rücksprache mit dem Kunden gehalten. Leider ist das nicht in jeder Werkstatt der Fall ! Mir wurde alles erklärt, ich bin sehr zufrieden, mein Mini ist dort in guten Händen. Recht vielen Dank, tolles Speedy-Team .

7 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Beste Beratung

Beste Beratung, nicht zu vergleichen mit den großen. Hier ist Fachwissen groß geschrieben. Der Service durch eigene Werkstätte bedeutet dass die Geräte schnell wieder zu Verfügung stehen. Dies ist besonders für uns im Betrieb notwendig.

21 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

speedy pc pro is no longer available …

speedy pc pro is no longer available for download.

28 grudnia 2017
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Kenneth,

Thank you so much for taking the time to provide feedback on your recent renewal.

You may have received emails and notifications offering you an upgrade to Digital Care Antivirus Complete.

We as a company have decided to provide our users with a new and improved program called Digital Care AntiVirus Complete. Emails were sent to all users, as well as upgrade notifications from within SpeedyPC Pro offering an upgrade to Digital Care AntiVirus Complete. As we have a large existing client base, we wish to provide two choices to you. You are welcome to continue using SpeedyPC Pro, and we do have installation instructions for existing users.

As an existing SpeedyPC Pro client, we want to ensure that you can continue to take advantage of the same support and services you've become comfortable with.

Please be assured, we will be here to support you no matter which option you choose. Your subscription will continue to carry our support for a variety of issues, should you require it.

We would like to note that while Digital Care includes the cleaning and maintenance features of SpeedyPC Pro, it is also intended for use as a full antivirus, and as such may conflict with existing antivirus software. If you do not intend to use Digital Care as your primary antivirus program, we would be happy to provide you with steps to ensure that this does not occur.

What I would like to do today for you, is email you instructions on how to re-install SpeedyPC Pro, along with a copy of your license key.

This will come from our Support Centre, and I ask that you please check your junk or spam folder if you do not see my email within the next hour.

Your satisfaction is of the utmost importance to the SpeedyPC Pro support team; if you have any other questions or concerns, please don't hesitate to contact us.

SpeedyPC Pro support link: http://support.speedypc.com/customer/portal/emails/new

Kind regards,

Tara

Oceniono na 1 z 5

No in house support!!!!

The help link takes u to a tech company that attempts to take over ur computer, can’t resolve issues with speedy pc, and tries to sell unneeded computer repairs and products.
It’s a high pressure scam!!!!

28 grudnia 2017
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello James,

Thank you so much for taking the time to provide feedback on your recent renewal.

We regret to hear that you are having difficulties, and would be happy to address your concerns.

We have tested the built in Help option from within SpeedyPC Pro, and we can confirm that it does good to the Help file for SpeedyPC Pro. We are unsure exactly what you are clicking on that gives you different results.

To confirm, we would ask you to please open SpeedyPC Pro, click on Help which is located in the top right corner. The page that opens should lead you here: http://www.speedypc.com/help/pro/#About%20SpeedyPC%20Pro%20.html

We do ask that if you continue to have issues, please contact our support team so we might assist you further.

Your satisfaction is of the utmost importance to the SpeedyPC Pro support team; if you have any other questions or concerns, please don't hesitate to contact us.

SpeedyPC Pro support link: http://support.speedypc.com/customer/portal/emails/new

Kind regards,

Tara

Oceniono na 1 z 5

slowed down my computer to a crawl

slowed down my computer to a crawl
deleted the program

22 listopada 2017
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Wally,

Thank you so much for taking the time to provide feedback on your recent renewal.

Looking over your account, it does appear that you took the recent upgrade offer to Digital Care AntiVirus Complete.

That may be the program you are referring to as slowing your system.

What I would like to do today, is send you an email with information about the changes to our software, and provide a few options to ensure all is fully functional and working well for you.

You should see my email before the end of day today. Please keep an eye on your junk or spam folder, at times our emails are filtered there.

Your satisfaction is of the utmost importance to the SpeedyPC Pro support team; if you have any other questions or concerns, please don't hesitate to contact us.

SpeedyPC Pro support link: http://support.speedypc.com/customer/portal/emails/new

Kind regards,

Tara

Oceniono na 4 z 5

I do like how fast you are but I have a …

I do like how fast you are but I have a problem getting kicked off of facebook and you haven't been able to fix that. other wise speedy pc is good

30 października 2017
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Robert,

Thank you so much for providing feedback on your recent renewal.

We are happy to hear the software is working well for you. In regards to your comments about issues with Facebook, these types of issues are not related to our software nor is SpeedyPC Pro designed to control how your Facebook account works.

SpeedyPC Pro is a truly comprehensive suite of tools, fixes, optimizations and maintenance features to support your computer's speed and performance in a safe and effective way and is designed to help optimize your computer.

What we suggest is that you contact Facebook directly, as this issue is not something our support is capable of assisting with.

Please find below a link to Facebook's Help Center: https://www.facebook.com/help/

Your satisfaction is of the utmost importance to the SpeedyPC Pro support team; if you have any other questions or concerns, please don't hesitate to contact us.

SpeedyPC Pro support link: http://support.speedypc.com/customer/portal/emails/new

Kind regards,

Tara

Oceniono na 4 z 5

A pretty good program for antivirus and …

A pretty good program for antivirus and improved computer program efficiency. The scan takes a very long time to complete. The program may slow the computer down a bit.

27 października 2017
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Anne,

Thank you so much for taking the time to review your recent renewal.

I'm sorry to hear that the program is running a bit longer for you. We do find at times, the Malware Scanning section tends to be rather lengthy.

If you find this rather cumbersome, we can do a couple of things for you. You may wish to have the program run at a time more convenient time for you.

To set up when you wish the program to run, please open SpeedyPC Pro. Once open, please follow the next steps:

1. Click on Maintenance
2. Adjust the Schedule for each category to how frequently you wish the program to scan
3. Click on Customize and choose the days of the week, and the time you wish to have the software scan

If further issues occur, lets have you contact our support team.

Your satisfaction is of the utmost importance to the SpeedyPC Pro support team; if you have any other questions or concerns, please don't hesitate to contact us.

SpeedyPC Pro support link: http://support.speedypc.com/customer/portal/emails/new

Kind regards,

Tara

SpeedyPC Pro Customer Support Supervisor

Oceniono na 1 z 5

Non existent customer support

Non existent customer support! MIsleading communications.

26 października 2017
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Larry,

Thank you so much for taking the time to provide feedback on your recent renewal.

We regret to hear that you feel you've had difficulties with contacting support. Upon investigating your account, and contact history, we were only able to locate one email from you, this was sent to our support department in 2015.

We also are unsure what you mean when you state 'misleading communications' since you have not contacted our support department in over 2 years.

What I would like to do today, is send you an email from our Support Centre to ensure you have the correct contact details. I will also include questions, if you wish to work with us, please reply and let us know what exactly you are experiencing, and we will work with you to ensure all is fully functional for you.

You should have an email from me, this will come from our support department. Please do keep an eye on junk or spam, at times our emails are filtered there.

Your satisfaction is of the utmost importance to the SpeedyPC Pro support team; if you have any other questions or concerns, please don't hesitate to contact us.

SpeedyPC Pro support link: http://support.speedypc.com/customer/portal/emails/new

Kind regards,

Tara

SpeedyPC Pro Customer Support Supervisor

Oceniono na 4 z 5

My computer needed "recovery" so I lost …

One Star = My computer needed "recovery" so I lost Speedy PC program. Went To download it and to my surprise you don't exist anymore. I can't get you back & I just paid for this service. Now you want me to use Digital Care, NO thank you, I don't need an antivirus scan/clean, web protection..... you should not have been renewed.
Four Star = Couldn't make it into a 5 star for I still have reservations but do like the way you solved my problem with the right web site so I could down load the program. I do love the way this program works to speed up my computer without me looking into it in great detail & time.

25 października 2017
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Richard,

Thank you so much for taking the time to provide feedback on your recent renewal.

Let me first apologize to you for the difficulties you are experiencing. Please be assured, the upgrade offer to Digital Care is not mandatory, and I would be more than happy to email you from our Support Centre with steps on how to re-install your SpeedyPC Pro subscription.

I will send this out right away for you, please keep an eye on junk or spam should you not receive it right away.

Your satisfaction is of the utmost importance to the SpeedyPC Pro support team; if you have any other questions or concerns, please don't hesitate to contact us.

SpeedyPC Pro support link: http://support.speedypc.com/customer/portal/emails/new

Kind regards,

Tara

SpeedyPC Pro Customer Support Supervisor

Oceniono na 3 z 5

The on-line ad is misleading in that …

The on-line ad is misleading in that the subscription expires in a year. No where is this revealed in their ads.

Other than deceptive advertising, it is a great program.

25 października 2017
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello James,

Thank you so much for taking the time to provide feedback on your recent renewal.

We regret to hear of any confusion around the renewal terms. Please be assured, when you click on the Renew option, the page that opens actually states the following, this is even prior to selecting how you wish to pay for the renewal.

1 Year, Single Computer License...with the renewal price next to it, and options to choose either a Credit Card or PayPal.

I would be more than happy to send you a screen capture of this page via our support centre.

You will receive this email shortly, please do check junk or spam if you do not see it directly.

Your satisfaction is of the utmost importance to the SpeedyPC Pro support team; if you have any other questions or concerns, please don't hesitate to contact us.

SpeedyPC Pro support link: http://support.speedypc.com/customer/portal/emails/new

Kind regards,

Tara

SpeedyPC Pro Customer Support Supervisor

Oceniono na 2 z 5

too long to activate renewal

I renewed three days ago, and still am receiving reminders to renew. No sign, (except this opinion poll), that says that I now have it on my computer again. Please let me know that this is now working on my system......no logo displayed as before. I have the receipt for my renewal, but no phone number to call to verify.

25 października 2017
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Carolyn,

Thank you so much for taking the time to provide feedback on your recent renewal.

I'm sorry to hear that you are having difficulties with your subscription. What I would like to do for you today, is email you steps to ensure your software is fully functional for you. We can confirm you've successfully renewed your software.

This email will come from our support department, if you do not see the email within your inbox, we ask that you please check your junk or spam folder.

Your satisfaction is of the utmost importance to the SpeedyPC Pro support team; if you have any other questions or concerns, please don't hesitate to contact us.

SpeedyPC Pro support link: http://support.speedypc.com/customer/portal/emails/new

Kind regards,

Tara

SpeedyPC Pro Customer Support Supervisor

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej