Speedy PC Recenzje 

377
Wynik TrustScore: 3 na 5

2,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Wir haben ein pilzrahmenschnitzel bestellt in menschengröße und nicht in minimoys für diesen preis das ist ja rotzefrech

Oceniono na 5 z 5

Wie immer hervorragend, schneller und kompetenter Service zu fairen Preisen. Was ich besonders am Speedy- Team mag, wenn der Fehler gefunden ist, wird nicht einfach drauf los repariert sondern erst Rü... Zobacz więcej

Oceniono na 2 z 5

Twice since renewal, I have been informed that my subscription has expired. I have been prompted top contact "tech support" who initially assisted and then badgered me to purchase additional services... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

..could be improved by showing the items found/corrected on the latest use instead of simply a cumulative number of items from all usages. After receiving your response, I ran a scan and watched... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Elektronika i technologia

Informacje przekazane przez różne źródła zewnętrzne

The SpeedyPC Software team enthusiastically embraces the opportunity to produce a quality software product that helps users of varying abilities optimize and clean their PC. The crew works hard to combine innovative technology with an intuitive interface.


Dane kontaktowe

  • 1837 Fort Street, Victoria, BC V8R 1J6 Canada, Kanada

  • speedypc.com

2,9

Średnia

Wynik TrustScore: 3 na 5

377 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(377)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Speedy PC

renew took to long to take effect. kept telling me that I needed to renew and I had done that over a week earlier.

19 grudnia 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Christine,

Thank you for taking the time to review SpeedyPC Pro.

We regret to hear that you have had issues with reactivation after renewal, and hope that everything is now resolved. If you are still in need of assistance, please contact us through our Support Center: http://support.speedypc.com/.

Our knowledgeable Support Team is available seven days a week.

Kind regards,

Laura

SpeedyPC Pro Support Specialist

Oceniono na 1 z 5

very very poor.

i paid the renewal fee -then totally lost the speedy pc pro driver on my laptop. i called you guys -tried internet based form on your web site - all for nothing. contact me to help recover driver -or - send the $39.00 back. stanley taylor 251-635-9851

15 grudnia 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Stanley,

Thank you for reviewing SpeedyPC Pro.

We regret to hear that you no longer have the program on your computer. I have started a Support Ticket with our Support Team so they can send you the download link and your license key, with all of the instructions you will need to reinstall it. You will hear from them within 24 hours.

If you ever need to contact us, please send us an email through our Support Center: http://support.speedypc.com/.

I also recommend that you edit your review to remove your phone number.

All the best,

Laura

SpeedyPC Support Specialist

Oceniono na 1 z 5

Paying for No Service

Speedy Pro took my payment very efficiently. But I cannot access Speedy Pro at all. It's like the service packed up and moved after I made my payment.

25 listopada 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Cate,

Thank you for taking the time to review SpeedyPC Pro.

We regret to hear that you are experiencing issues with SpeedyPC Pro. Please email us from our Support Center with detailed information, including when it started, what Windows operating system you are using, and any steps you have tried to troubleshoot the issue: http://support.speedypc.com/

We are available seven days a week, and will reply to you within 24 hours. We look forward to hearing from you so we can help you make the most of SpeedyPC Pro.

Kind regards,

Laura

SpeedyPC Pro Support Specialist

Oceniono na 2 z 5

would not work properly after auto-update

First of all it never would remove the severe Trojan I got on my pc, only identified it, I had to pay for another program to get it removed...
I had used Speedy PC for almost 2 years. I didn't have any functional problems with the product until right before I renewed my subscription for the 2nd time. One week before my subscription ran out I received an auto-update, I installed it, this is when the problems began, my spyware protection/scan quit working, I paid for the renewal and it still didn't work. I contacted the company and they suggested some things to fix it that didn't work. Then they wanted remote access to my pc to see if they could fix the problem, I told them I didn't want this, so I cancelled my subscription.

24 listopada 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Robyne,

Thanks for taking the time to review SpeedyPC Pro.

We regret to hear that you cancelled your subscription with SpeedyPC Pro because of an unsatisfactory experience.

Please note that SpeedyPC Pro is not an antivirus program, therefore it is not designed to remove Trojans. While the program can remove certain types of malware, we do always recommend using it in conjunction with a full antivirus suite that scans in real time to catch malware like viruses and Trojans.

In regards to the issues after the update, this is not something we encounter frequently. In situations such as these it can often be useful for one of our senior technicians to remotely access our program files on your system to determine what happened.

All the best,

Laura

SpeedyPC Support Specialist

Oceniono na 3 z 5

Blue screens

Did not eliminate blue screen crashes

22 listopada 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Paul,

Thank you for taking the time to review SpeedyPC Pro.

We regret to hear that you have experienced the dreaded Blue Screen of Death. Unfortunately BSOD is caused by by faulty hardware, or issues with the hardware drivers, and SpeedyPC Pro is not designed to deal with either of these issues. That being said, our Support Team is available to assist you with issues such as this seven days a week. They can be reached through our Support Center online: http://support.speedypc.com/

Please don't hesitate to contact us should you need help.

All the best,

Laura

SpeedyPC Pro Support Specialist

Oceniono na 3 z 5

Why do I keep getting renewal emails?

I like your service however after I renewed I keep getting renewal requests / invoices. Would you really charge me again for the same service?

21 listopada 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Richard,

Thank you for reviewing SpeedyPC Pro.

Our records indicate that you have only been billed once for the renewal of SpeedyPC Pro. If you are concerned about multiple billings, please use the Snipping Tool in Windows to take a screen capture of the emails you are concerned about, and send them to our Support Team by email through our Support Center: http://support.speedypc.com/
We are available seven days a week and would be happy to get this issue cleared up for you.

Kind regards,

Laura

SpeedyPC Pro Support Specialist

Oceniono na 4 z 5

Never received my $10.00 rebate

Took one star away because of some technicality that i would not receive the $10.00 rebate after sent back the coupon form. It was not worth spinning my wheels again.
ARMIN TUMA

21 listopada 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Armin,

Thank you for taking the time to review SpeedyPC Pro.

We regret to hear that there was trouble with the rebate process for your renewal. I have started a support ticket on your behalf and you will be contacted within 24 hours with options for resolving this issue.

Thank you again for letting us know your opinion on this matter, we do appreciate your feedback.

All the best,

Laura

SpeedyPC Support Specialist

Oceniono na 3 z 5

Slowboat to China

Not bad, but takes forever to scan.

21 listopada 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi John,

Thank you for reviewing SpeedyPC Pro.

SpeedyPC Pro shouldn't be taking forever to scan, there may be something blocking it from performing correctly, like a firewall. I have started a support ticket to help you resolve this issue, and you will hear back from a member of our Support Team within 24 hours.

Kind Regards,

Laura

SpeedyPC Support Specialist

Oceniono na 3 z 5

Does not get everything like free malware bytes or cleaner

See above thank you.

21 listopada 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Kenneth,

Thanks for taking the time to review SpeedyPC Pro.

Please note that SpeedyPC Pro is an optimization program, and not an antivirus, like Malwarebytes. Because they are different types of products, they perform different functions. We do always recommend that you use a full antivirus program in conjunction with SpeedyPC Pro.

Kind regards,

Laura

SpeedyPC Pro Support Specialst

Oceniono na 5 z 5

Keep your computer clean

Except for one minor problem after I went over to windows 10i have had years of excellent service.thank you

21 listopada 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hello Mr. Boulton,

Thank you for a lovely review of SpeedyPC Pro.

Please know that our Support Team is available seven days a week for any issues that you might have, even if they aren't related to the program.

All the best,

Laura

SpeedyPC Pro Support Specialist

Oceniono na 4 z 5

Computer Healthy!

Speedy Pro has been protecting my computer for quite a few years now and I have never had any problems with viruses or malware. Keep up the good work Speedy Pro! Just one thing though, is there anyway you can speed up the process of getting the $10 rebate? Last time I had to send a follow up letter reminding them that I purchased the product months ago and had not yet received the rebate. Thanks much.

19 października 2016
Opinia niezależna
Logo Speedy PC

Odpowiedź od Speedy PC

Hi Michael,

Thanks for reviewing SpeedyPC Pro.

I will be sending you a private email with everything you need to know about your impending rebate.

Kind regards,

Laura

SpeedyPC Pro Support Specialist

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej