Spectrum Health Recenzje 63

Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had my appointment in St James's Gate,very efficient and the lady that looked after me was so pleasant and thorough in what she did.

Oceniono na 2 z 5

I attended the chiropodist in the Navan Road at the end of April. Very poor experience: 1) very difficult to get in to the appointment as the door closes at 5pm and even if you buzz them no one an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Have attended Ciara on several occasions. She alway does a great job . Highly recommend her. I don’t mind having to wait for an appointment , as she does a great pain free job.

Reakcja na opinię

Oceniono na 5 z 5

Ines in your Rathmines site did an exceptional job and talked me through everything she was doing and constantly checking to see if I was okay. Highly recommend

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

Spectrum Health offers the following allied health services through our nationwide network of clinics and digital services; - Chartered Physiotherapy - Podiatry & Chiropody - Dietetics - Corporate Wellness


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

63 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Oceniono na 5 z 5

Very helpful receptionist and…

Very helpful receptionist and podiatrist.
Very friendly and lovely to deal with.

23 maja 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Thank you for taking the time to leave us a positive review. We're delighted to hear that both our receptionist and podiatrist were helpful and friendly.

Oceniono na 5 z 5

Visit to Rathmines Spectrum

Ines in your Rathmines site did an exceptional job and talked me through everything she was doing and constantly checking to see if I was okay. Highly recommend

28 maja 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Thank you for your kind review. We're delighted to hear Ines provided such excellent care and kept you informed throughout your treatment. We appreciate your recommendation and look forward to welcoming you back to our clinic.

Oceniono na 5 z 5

Recommend Ciara

Have attended Ciara on several occasions. She alway does a great job . Highly recommend her. I don’t mind having to wait for an appointment , as she does a great pain free job.

26 maja 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Thank you for your feedback. We're pleased to hear Ciara consistently provides excellent, pain-free podiatry treatment. Thank you for your recommendation and continued support.

Oceniono na 2 z 5

Navan Road chiropodist service

I attended the chiropodist in the Navan Road at the end of April. Very poor experience:
1) very difficult to get in to the appointment as the door closes at 5pm and even if you buzz them no one answers - you have to hope someone leaving the building will let you in
2) The appointment was changed a week beforehand so I did not know who I was getting
3) The older lady that dealt with me was waiting on approval from Irish authorities (was from NHS background). While she was a nice person - her skills were poor. I had to clip my own nails a few days later, took off very little hard skin and was painful while removing corn
Would not recommend this service

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

We appreciate all feedback and apologise if the service provided was not as expected. Please reach out directly if you would like to discuss this matter with the complaints management team. You can contact us on 01 611 1740.

Oceniono na 5 z 5

Varsha was very efficient ,pleasant and…

Varsha was very efficient ,pleasant and explained in detail the exercises. I would highly recommend her

21 maja 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Thank you for your feedback. We’re delighted to hear Varsha provided a professional and supportive physiotherapy experience and explained your rehabilitation exercises clearly.

Oceniono na 5 z 5

Attended Drumcondra a few times now

Attended Drumcondra a few times now. Facilities a tad spartan, but Aline is top class. Experienced, very knowledgeable and expert, very safe hands. Highly recommend. Anthony

14 maja 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Anthony, thank you for your feedback. We’re delighted to hear Aline’s experience and professional physio care made such a positive impression during your visits to our Drumcondra clinic. We look forward to welcoming you back again.

Oceniono na 5 z 5

Cheryl very professional and solved “…

Cheryl very professional and solved “ Corn Foot” problem.The Cost reasonable.
Would recommend.

3 maja 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Cormac, thank you for your review. We’re delighted that Cheryl could help. We appreciate your recommendation and look forward to seeing you again.

Oceniono na 5 z 5

Firstly it is easy to book online and…

Firstly it is easy to book online and the booking is in your calendar in minutes.
My booking was with the chiropathy department and my booking time was met at the exact time booked.
Payment was simple and invoices were issued immediately.
I'm booked in again.

23 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi James, thank you for your great review. We’re delighted you found our online booking system quick and easy to use. We look forward to welcoming you back again soon.

Oceniono na 1 z 5

Service to elderly man refused due to…

Service to elderly man refused due to doctor's religious reasons.

2 maja 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Thank you for your feedback. We’re sorry for any frustration caused.

This matter is related to a consultation request under our GP24 service.

Our policy is not to discuss clinical cases in a public forum. Please let us know if you would prefer a call from the complaints management team.

We can confirm that appointments may be declined due to clinical safety and scope considerations, with a full refund provided. No religious or cultural factors are involved in these decisions.

Oceniono na 4 z 5

Aline in Drumcondra was so good

Aline in Drumcondra was so good. Her professionalism, helpfulness, positive demeanor, and expertise made my visit very positive.

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Kevin, we are delighted to hear you had a great experience with Aline at our Drumcondra clinic. Thank you for taking the time to leave a review.

Oceniono na 1 z 5

Disgraceful Scammers ,incompetent, unprofessional

I have had a disgrace of a Patient Services Deputy Manager Danielle Reid email me that I have to pay AGAIN for an appointment I already have paid for. Why? Because I had a past appointment almost 2 months ago that I purposely cancelled by not prepaying as if you don't prepay 48 hours before your appointment gets cancelled automatically.This Danielle Reid uses that as the excuse that my upcoming appointment that I have already prepaid for is actually not paid for and Im paying for this cancelled appointment that was 2 months ago because she is lying insisting that I didn't attend this imaginary appointment when in reality there is no appointment because its cancelled I didn't prepay.Whats incredible is she in this email has the audacity I quote 'Please note that payment must be received at least 48 hours in advance to confirm this booking.If payment is not received within this timeframe, the appointment will be cancelled.She has the audacity to accuse me of cancelling 'minutes before the scheduled time' as it seems to me another excuse to force me to pay double when I was the one that got cancelled on very short notice by my clinician.

Another issue was the incompetent, unprofessional agents through the Spectrum Health phone number.I had to waist 3 and a half hours of my time because the names of Adayama ,Ada ,Isha don't work.They had me on the line for 40 minutes twice and 20 minutes 3 times then I would eventually hear an Ai saying goodbye and get hung up on when other agents pick up 1-3 mins.When they finally picked up they would then hang up on me I ring another 10 times they pick and I ask 'why are you taking forever to pick up' they simply lie 'we are busy' because I used 3 different phones and they would pick up in a few mins until they recognise me voice and hang up

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Richard, we appreciate your feedback. This has been escalated to the complaints management team who will be in contact shortly.

Oceniono na 5 z 5

Great Chiropodist

Sylvia in Spectrum, Drumcondra is an excellent chiropodist. Highly recommend.

13 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Frances, thank you for your 5-star rating. We are delighted to hear you highly recommend Sylvia.

Oceniono na 5 z 5

I was very pleased with my recent visit…

I was very pleased with my recent visit to Spectrum Health, as I have been on many occasions over the years.
David, like Aline previously, was very reassuring as he completed a comprehensive check of my general wellbeing and followed this by an equally careful and detailed check of my physical mobility and area(s) of pain or discomfort.
His hands-on treatment relieved my discomfort, and the set of exercises he provided are wonderful in their clarity and positive effect.

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Harry, thanks for your feedback. We are glad to hear you had such a positive and reassuring experience with both David and Aline and will be sure to pass your kind words along to them both.

Oceniono na 5 z 5

Very helpful and responsive and…

Very helpful and responsive and accommodating for appointments but most of all it’s Shyne - he just makes it a very good experience and I consider myself lucky to have him.

21 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Gus, thank you for your kind feedback. We’re delighted to hear you found our team helpful, responsive, and accommodating when booking your appointment.

It’s especially great to hear about your positive experience with Shyne - we will be sure to pass your kind words along to him!

Oceniono na 5 z 5

Sylvia is very professional and…

Sylvia is very professional and proficient at her job .Sylvia always is very pleasant.I am always very happy with her care .

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Maureen, thank you for taking the time to share your experience. We’re delighted to hear this and will be sure to pass your lovely feedback on to Sylvia!

Oceniono na 5 z 5

Had appointment with Sylvia today

Had appointment with Sylvia today, would highly recommend, very caring and professional, very thorough, very happy with the work she did, 5 stars

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Aileen, thank you for taking the time to share your review. We’re delighted to hear that you had such a positive experience, and we’ll be sure to pass your kind words along to Sylvia!

Oceniono na 1 z 5

Disgraceful company - Avoid

Went for pre op assessment and then 2 post op follow ups which is when things went downhill. I had significant complications with my spinal surgery leading to 2 month ICU stay and 2nd surgery to repair a CSF leak/pseudomeningocele. The physios were lovely but had no idea on how to advise me. One advised squats (I could barely stand due to being bedridden for so long) and the other massaged the area for a while (after I told her the repair area was extremely delicate and wasn't meant to have any pressure put on it). When I went back to neurosurgery after the 2nd visit I had deteriorated so much and was in so much pain my surgeons couldn't believe the advice I had been given. When I contacted Spectrum Health they sent a snotty email and refused to refund. I also sent a video showing how my 'exercise plan' uploaded to the app consisted of a series of dog training exercises- to which they never responded. I have since received prompt physio on the public system completely free with completely different advice. Disgraceful company.

1 października 2025
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Shauna, as part of our customer care policy an extensive clinical review was conducted immediately on receiving your initial feedback. The results were shared directly. While we cannot comment on a specific case, we have previously offered to arrange a call with the clinical manager at a time that is suitable to you. Please reach out if this would be helpful.

Oceniono na 5 z 5

Very satisified customer

Hi very pleased with service. Lady very helpful with advice as well looking after problem with feet.
Friendly and professional

2 marca 2026
Opinia niezależna
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Odpowiedź od Spectrum Health

Hi Jacqueline, thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the service and that our clinician was able to help with your foot concerns.

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