Spearmint Baby Recenzje 

53
•
Wynik TrustScore: 2.5 na 5

2,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The owner benefits from mothers while bashing children for normal things children do, cry. Posting a video on how ridiculous it is for a child to cry on a flight while owning a buisness for mothers an... Zobacz więcej

Oceniono na 5 z 5

First off, the products are amazing. My daughter always looks adorable and the quality is worth the price. I am absolutely horrified at the reviews on this page. Spearmint Love is a business, no busin... Zobacz więcej

Oceniono na 2 z 5

sizing runs small on baby zipper pjs bought the size she wears in all other brands will only be able to wear for a photo due to being too tight. Not happy with neckline of toddler waffle knit pjs expo... Zobacz więcej

Oceniono na 1 z 5

Seeing as the owner isn't a fan of kids, I'd say that this is definitely a 1 star business if that.

Informacje dotyczące firmy

  1. Zakupy i moda

Informacje przekazane przez różne źródła zewnętrzne

Shop the best brands in baby and kids clothing and accessories. Rylee & Cru, Mini Rodini, Oeuf, Little Unicorn, Milk Barn and more.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

53 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,3

Wszystkie recenzje

(53)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I wish I read the reviews before…

I wish I read the reviews before ordering a couple of baby outfits including a bow for my sisters newborn. The outfits are smaller than normal size, the fabric very flimzy and the bow very small not at all what the photo and advertising shows. I'm returning everything, hope have no issues getting a refund.

21 października 2021
Opinia niezależna
Oceniono na 1 z 5

Pire compagnie

Pire compagnie je comprend pourquoi il ne mette pas les avis sur facebook. Le shipping est rapide mais ses dispendieux en plus des frais de dédouanement et de tx, en plus il ne donne pas de remboursement. Jamais plus je ne fait de commande chez eux!

21 lipca 2021
Opinia niezależna
Oceniono na 1 z 5

This Company is awful

This Company is awful. I received an item I ordered off of somebody’s baby registry the box was completely damaged and looked like it had been a previous return. When I contacted Julia customer service she informed me that I could return the item but it was out of stock. I asked for a refund because I would have to go buy a new item in time for the baby shower and they refused. Unfortunately had to throw this item out because I could not even give this to the person because it looked also. This company is customer service is awful to deal with I will never buy from them again and I will make sure none of my friends do it either. It has been a total headache.

18 maja 2021
Opinia niezależna
Oceniono na 1 z 5

Horrible

Horrible, horrible, horrible. I will not support a tacky racist business ever! As a owner you should stand up for what's right. You can't call people names and things like that and expect to pull in POC business and the fact that you are now trying to add black babies to your ig now is sickening. I would never recommend or pay a penny to thus company.

10 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Male stripper

The middle age, white privileged joke of a business owner that runs this business is classless and doesn’t care about her consumers. All I have to say is MALE STRIPPER. Look her up on YouTube 👀

28 marca 2021
Opinia niezależna
Oceniono na 1 z 5

Its a spam

Its a spam. They contact you and asked you to collaborate and ask you to first order few products on promise to give commision on further sales. Once you order, you will never get the item nor your money. Good reiews are written by their agents.

27 grudnia 2020
Opinia niezależna
Logo Spearmint Baby

Odpowiedź od Spearmint Baby

I am sorry to hear about this scam potentially using the SpearmintLOVE name. Please note what you have described is not how we operate, and all communication from SpearmintLOVE to the customer would come from an authentic spearmintlove email address.

Oceniono na 1 z 5

AVOID

TERRIBLE. Ordered items 2 months ago, and am yet to receive a refund on one missing item. Have constantly emailed asking for resolution with absolutely no response. Avoid ordering through this dodgy “business”.

14 października 2020
Opinia niezależna
Logo Spearmint Baby

Odpowiedź od Spearmint Baby

We are so sorry to hear this and certainly want to make it right! I was not able to find your emails based on the information provided, unfortunately. If you are able to send us a new email or possibly forward the existing emails, with your order number and which item is missing, we will take care of you ASAP.

Oceniono na 1 z 5

I wish I could give 0 star

I wish I could give 0 star. This was the first time I ever have to constantly emailing a company to obtain tracking information, status update, and missing items. My package arrived 3 weeks after ordering, and the only thing arrived was a bow, the rest of my order is all missing, and when I check the website it said the order was “fulfilled”. Are you kidding me? Why would anyone want this hassle and added stress when you’re shopping for somewhat expensive baby items (not necessities)? Just like many reviewers, I too have to deal with customer service “Julia”. She was no help at all and didn’t even apologize for anything. I will never order from them ever again and would stop anyone I know ordering from them as well.

8 października 2020
Opinia niezależna
Oceniono na 1 z 5

I ordered a baby gift about a month…

I ordered a baby gift about a month ago and haven’t received it yet. I keep trying to contact the company by email and get no response. I will never purchase from them again.

2 października 2020
Opinia niezależna
Logo Spearmint Baby

Odpowiedź od Spearmint Baby

Hi Mary, we are sorry to hear about this negative experience. No response is certainly not our norm or standard, so we apologize! If you can please email us once more your concern and order number, we will be more than happy to assist!

Oceniono na 1 z 5

My order took 2 months to fill & they…

My order took 2 months to fill & they couldn’t fulfill one of the 3 items so I was refunded after 2 months. Customer service is definitely lacking. “Julia” responded plainly without apology for all the delays and inconvenience. I had to continuously reach out to obtain status updates and request tracking info. I have purchased quite a bit from this company in the past but will no longer do so as they are obviously having difficulty running their business. The last item of my order arrived today a complete wrinkled mess. This company has left a bad taste in my mouth. I will no longer recommend.

29 września 2020
Opinia niezależna
Logo Spearmint Baby

Odpowiedź od Spearmint Baby

Hi Brittney,

Thank you for providing this feedback and us the opportunity to respond. We apologize for the delays and inconvenience you experienced! It sounds like your order was regretfully affected by our recent move that temporarily affected fulfillment speed and customer service response time. We are reaching out to you further about this and hope to provide you with a better experience next time!

Oceniono na 1 z 5

Customer service is lacking, some material low quality

Customer service is lacking. I ordered several items as a gift thankfully way ahead of time as all but one trickled in slowly over a month. When I inquired about the last item, they said they’d look into and ship it ASAP. I then, days later, get notice of a refund without explanation or reaching out to see if they could substitute an item with the same pattern or something for me. I had items to match the one missing item, and it was quite disappointing.

Further on the order prior to this, a couple of the rompers/onesie material from their house brand was very low quality with the pattern nearly disappearing after the first couple washes, even on gentle with Dreft.

26 września 2020
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

My 84 year old mother ordered a few things from SpearmintLove. One of the barrettes in the set arrived broken. I contacted the company, and they immediately sent out a new set. It arrived in a couple of days. I’m very happy with their customer service.

23 lipca 2020
Opinia niezależna
Oceniono na 5 z 5

Amazing Products and Company

First off, the products are amazing. My daughter always looks adorable and the quality is worth the price. I am absolutely horrified at the reviews on this page. Spearmint Love is a business, no business should be reprimanded for not using their platform as a way to address matters other than what they are there for, which is to sell baby clothes. How dare you tear down a business because it does not fit your agenda. Black lives matter, we know this and the owners of Spearmint know this. How about we focus on the baby clothes and find ways to support and uplift without tearing down others.

13 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

Artist called Anti-Semitic

I provided artwork for the company. I was tipped off that they were using images of Black babies and not supporting Black Lives Matter. I confronted the Owner on issues that her own customer’s were openly addressing. She responded with calling me Anti-Semitic.

27 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

TERRIBLE

First of all, upon reading the other reviews and looking at the Instagram it's shocking they aren't supporting BLM and are racist!! Why delete comments?

Secondly, the customer service is terrible. I sent a simple email with a question about a product, only to be sent rude and unhelpful responses from Julia. Not a great person to have interacting with customers who want to give you their hard earned cash.

I won't be shopping with them, and not would I recommend them. No point trying to complain on their Instagram either as they just delete any comment that calls them out.

25 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

Will not support a racist company

One of Spearmint’s artists contacted them (presumably the founder/owner) to express disappointment the company is not properly supporting the black community. The artist’s email was appropriate and respectful. In response, the Spearmint owner was “beyond outraged” on being called out for her lack of support and called the artist an anti-Semite. I find throwing the term anti-Semite around to be incredibly offensive- there’s no need to wrongfully accuse someone of bigotry unless you’re trying to cover up your own.

I spoke with several other moms, and all of our comments were deleted from Spearmint’s social media and we were all blocked. This company silences women of color and does not support them so I will never support them again.

9 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

Absolutely the worst

Absolutely the worst! Their fabric quality does not match the high price they charge. Their return policy is so bizarre and it is something that should be highlighted during the purchase. 7 days + user pays for return.
I regret shopping and wasting $60 on two items when the quality is SO poor. If you start to do some fabric research, you will learn they're no different than any average brand.

5 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

To all customers who care about black…

To all customers who care about black lives matter. I want to inform you that Spearmint is against BLM. With a huge following of 811k, they lost over 100k followers in less than 24hrs due to the incident that happened on Instagram. After posting for the first time about BLM, her caption was white praying hands, her customers began to question what that meant, she then deleted comments about BLM then edited her caption adding #endracism . Again her customers continued to question asking for a response. She then began deleting more comments. We should NOT support a business that does not truly believe in BLM. BOYCOTT!

3 czerwca 2020
Opinia niezależna

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