This company outshine others with customer service and quality product. Nothing is too much trouble, polite, friendly and professional to deal with. I have used them for a number of years and they ha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... Zobacz więcej
Reakcja na opinię
We had purchased two products from Spa Store. The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was o... Zobacz więcej
The arrival of the swim spa. The delivery, having it filled on the spot and having someone give us a lesson on use was fantastic. Slight downer not having the heat pump arrive at the same time, especi... Zobacz więcej
Informacje dotyczące firmy
- Sklep z wannami z hydromasażem
- również w kategorii:
- Dostawca części do urządzeń AGD
- Sklep meblowy
Napisane przez firmę
Spa Store New Zealand Limited has been in the Spa Business for over 10 years and as such, we have the experience and expertise to assist you with your spa parts, spa covers and spa chemical needs. You can relax, our Spa parts, Spa Chemicals, Spa filters and Spa accessories are amongst the highest quality available in New Zealand. We offer free shipping all over New Zealand on orders over $175+* (exclusions apply) and an easy, no hassle return policy.
Dane kontaktowe
97 Great South Road, Greenlane, 1051, Auckland, Nowa Zelandia
- 0800-772786
- info@spastore.co.nz
- spastore.co.nz
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was having issues getting the…
I was having issues getting the checkout page to open, so they created an invoice to match my screen shot and emailed it to me to make sure I got the discounts that were due to expire in their site. Delivery was swift too.
1 sierpnia 2023
Odpowiedź od SpaStore.co.nz
Hello Kent,
Thank you for sharing your experience with us! We apologize for the inconvenience you faced with the checkout page, but we're glad our team could assist you promptly by creating an invoice that matched your screenshot. Ensuring that you received the discounts you were entitled to is important to us.
We're also pleased to hear that the delivery was swift. Your satisfaction, from the online shopping process to the delivery of your items, is our priority.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to provide you with the best service possible.
Best regards
Easy and quick
30 lipca 2023
Odpowiedź od SpaStore.co.nz
Hello Steve,
Thank you for your feedback! We're glad to know that your experience was easy and quick with us. Making your experience smooth and efficient is a priority for us. If you have any more comments or questions, feel free to let us know. We're here to assist you whenever you need us.
Best regards
Odpowiedź od SpaStore.co.nz
Hello Sheryl,
Thank you for taking the time to share your thoughts! We're delighted to hear that you appreciated our fast service and the helpful sizing advice. Providing efficient and knowledgeable assistance is important to us, and we're glad we could assist you in finding the right fit.
If you have any more feedback to share or need further assistance, please don't hesitate to reach out. We're here to ensure your experience with us is a positive one.
Best regards
Quick delivery
24 lipca 2023
Odpowiedź od SpaStore.co.nz
Hello Lisa,
Thank you for your feedback! We're pleased to hear that you experienced quick delivery with us. Timely service is a priority for us, and we're glad we could meet your expectations. If you ever have any more comments or inquiries, feel free to reach out. We value your support and hope to have the opportunity to serve you again in the future.
Best regards
Excellent quality spa pool cover
Excellent quality spa pool cover. Delivered with care, well packaged. For an expensive purchase, i was quite relieved when I recieved it.
9 lipca 2023
Odpowiedź od SpaStore.co.nz
Hello Ian,
Thank you for sharing your experience with us! We're thrilled to hear that you're satisfied with the excellent quality of the spa pool cover you purchased. We understand that such investments are important, and we're glad to have met your expectations. Your peace of mind is important to us, and we're committed to delivering our products with care and ensuring they are well-packaged for a safe arrival.
If you ever have any more feedback to share or need assistance in the future, please don't hesitate to reach out. We're here to provide you with top-notch products and service. Enjoy your spa pool cover!
Best regards
Odpowiedź od SpaStore.co.nz
Dear James,
We're thrilled to know that your products arrived promptly. Your satisfaction is our priority, and we're dedicated to ensuring timely deliveries. If you have any more feedback to share or need assistance in the future, feel free to reach out. We appreciate your support and hope to serve you again soon at Spa Store NZ!
Kind regards
Quick delivery
21 czerwca 2023
Odpowiedź od SpaStore.co.nz
Dear Gary,
Thank you for your feedback! We're pleased to hear that you experienced quick delivery with our service. Providing efficient and timely delivery is something we take pride in. If you have any further comments or inquiries, please don't hesitate to reach out. We value your business and hope to have the opportunity to serve you again soon!
Kind regards
Prompt delivery
12 czerwca 2023
Odpowiedź od SpaStore.co.nz
Dear Steven,
Thank you for your feedback! We're glad to see that you were satisfied with our prompt delivery service. Ensuring timely delivery is one of our top priorities, and we're committed to maintaining this level of service. If you have any other comments or questions, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
Kind regards
The goods arrived so promptly…
The goods arrived so promptly considering it was a big item. Very pleased with the service.
12 czerwca 2023
Odpowiedź od SpaStore.co.nz
Dear Sheryl,
We're thrilled to hear that you were pleased with our service! Thank you for acknowledging the prompt delivery of your large item. We understand how important it is to receive your goods in a timely manner, and we're glad we could meet your expectations. If you ever need assistance with anything else or have further feedback to share, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you again in the future!
Kind regards
Great pricing and really fast delivery.
11 czerwca 2023
Odpowiedź od SpaStore.co.nz
Dear Russell,
We're delighted to receive your feedback! Thank you for recognizing our efforts in offering competitive pricing and speedy delivery. Your satisfaction is paramount to us, and we're committed to maintaining the quality of our service. If you ever need assistance or have any more feedback to share, please don't hesitate to reach out. We're here to provide you with the best experience possible. Looking forward to serving you again soon!
Kind regards
Prompt service. Very helpful.
Prompt service and delivery. Very helpful. Much appreciated.
8 czerwca 2023
Odpowiedź od SpaStore.co.nz
Hi Isabel,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our service prompt and helpful. Your satisfaction is our top priority, and we're dedicated to providing excellent service and efficient delivery. If you have any further comments or suggestions, please feel free to share them. We look forward to serving you again in the future!
Kind regards
So efficient
So efficient. Ordered it in the afternoon and it was delivered the next morning.
24 maja 2023
Odpowiedź od SpaStore.co.nz
Dear Paul,
Thank you for your feedback! We're thrilled to hear that our service was so efficient for you. It's great to know that you were able to place your order in the afternoon and receive it the next morning. We take pride in providing fast and reliable delivery to our customers. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.
Best regards
Quick and easy to purchase online
24 maja 2023
Odpowiedź od SpaStore.co.nz
Dear Darren,
Thank you for your feedback! We're glad that you found our online purchasing process quick and easy. We strive to provide a seamless and user-friendly experience for our customers. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.
Best regards
No samples
They were very nice at returning my product that was incorrect and that I was unhappy with. They promised to send me some samples for the spa but I never received them.
23 maja 2023
Odpowiedź od SpaStore.co.nz
Dear Annabelle,
Thank you for reaching out to us regarding the "free gift" and our attempts to contact you. We apologize if there was any miscommunication or misunderstanding during our previous interactions.
We genuinely value your satisfaction as our customer and strive to provide excellent service. Our team made several attempts to reach out to you regarding the "free gift." However, upon receiving your email requesting us not to call anymore, we promptly respected your instructions and ceased any further phone communication.
We apologize if this has caused any inconvenience or confusion. We appreciate your understanding and assure you that we are here to address any concerns or inquiries you may have.
If you would like to discuss the matter further or if there is anything else we can assist you with, please do not hesitate to let us know. We are committed to providing you with the best possible service and ensuring your satisfaction.
Thank you for your understanding, and we look forward to serving you in the future.
Best regards,
Great products and prompt service.Free…
Great products and prompt service.Free postage helps a lot.
23 maja 2023
Odpowiedź od SpaStore.co.nz
Hi Ralph,
Thank you for your feedback! We're glad you appreciate our great products, prompt service, and free postage. Your satisfaction is our priority. If you need further assistance, please reach out. We look forward to serving you again.
Best regards
Recieved the next day (in Gizzy
Recieved the next day (in Gizzy - so thats impressive!). Good communication
22 maja 2023
Odpowiedź od SpaStore.co.nz
Hi Robin,
Thank you for your feedback! We're thrilled that you received your order the next day, even in Gizzy, which is impressive! We pride ourselves on providing fast delivery and maintaining good communication with our customers. If you have any further feedback or need assistance, please let us know. We appreciate your support and look forward to serving you again soon.
Best regards
Odpowiedź od SpaStore.co.nz
Hi Blair,
Thank you for your feedback! We're glad to hear that we provided a quick dispatch of the part you ordered. Our goal is to ensure prompt and efficient service for our customers. Additionally, we strive to offer competitive pricing to provide you with the best value. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.
Beat regards
Excellent service.
Excellent service when ordering a replacement cover for an older model spa. Vanessa was super helpful.
19 maja 2023
Odpowiedź od SpaStore.co.nz
Dear Christine,
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent service experience when ordering a replacement cover for your older model spa. We're glad you were provided with superb assistance.
Your satisfaction is our top priority, and we strive to deliver exceptional service to all our customers. If there's anything else we can assist you with or if you have any further feedback or questions, please don't hesitate to reach out.
Thank you for choosing us and for your kind words. We truly appreciate your support, and we look forward to serving you again in the future.
Best regards
Awesome store
They have everything I ever need in one place no need to visit any other websites as they have it all
17 maja 2023
Odpowiedź od SpaStore.co.nz
Dear Debbie,
Thank you for your amazing feedback! We're thrilled to be your go-to store for all your needs. With our comprehensive selection, there's no need to visit other websites. We're committed to providing convenience and satisfaction. If you have any further feedback or need assistance, please reach out. We appreciate your support and look forward to serving you again.
Best regards
Great overall service
Competitive prices.
Helpful staff.
Good communication.
Fast delivery.
Great overall experience
15 maja 2023
Odpowiedź od SpaStore.co.nz
Hi Richard,
Thank you for your wonderful feedback! We're delighted to hear that you had a great overall experience with us. Your satisfaction is our utmost priority, and we're thrilled that our efforts in providing excellent service have met your expectations.
We're also glad that our competitive prices, helpful staff, good communication, and fast delivery contributed to your positive experience. We aim to make your shopping experience convenient, efficient, and enjoyable in every way possible.
If there's anything else we can assist you with or if you have any further feedback or suggestions, please don't hesitate to let us know. We value your input and are always looking for ways to improve.
Once again, thank you for choosing us. We truly appreciate your support and look forward to serving you again in the future.
Best regards
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.