Sparks Warehouse Recenzje 

7703
Wynik TrustScore: 3 na 5

3,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Awful experience! Firstly showed the product was available , I waited a week after ordering to be told it was actually out of stock for 4 weeks. Eventually received something which was totally differe... Zobacz więcej

Oceniono na 5 z 5

The extension was just what we were looking for. This is the third extension cord we have bought from Soarks warehouse. The customer service was great. When we received the wrong colour item the cor... Zobacz więcej

Oceniono na 5 z 5

Really happy with my purchase, a twisted corded extension lead, great colour that blends nicely across an area of carpet to a lamp, which doesn't have a nearby socket. Nice quality reasonably priced.... Zobacz więcej

Oceniono na 5 z 5

One of the only companies that stock almost every electrical item and ship nationwide. Ive always found my wierd oven hob lights hard to get, but Sparks always find them and help me stop burning the... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep RTV

Napisane przez firmę

At Sparks Warehouse you can order online or speak to one of our highly experienced wholesale buying team to find any product you need and at the best price possible. We are here to help you track down all those hard to find products that slow up your jobs. Our website is growing every day with new products, tools for mechanics, and a massive range of spare parts that are often hard to find combined with all the usual best sellers from all the trusted main manufacturers. We work with all the main manufacturers so we can compare prices and use our buying power to get you a better price to either help you to save money or make more money on a job. Sparks Warehouse currently lists over 250,000 products and is the ultimate online tool for anyone looking for these hard to find products.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

8 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 17% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(7703)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 109

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

After waiting for my order with no…

After waiting for my order with no updates for several weeks, I contacted the company and was told it was on backorder. Resolved the issue by other means and emailed Sparks Warehouse to cancel the order. Received the order several weeks after this, despite my instructions to cancel.

17 czerwca 2025
Oceniono na 1 z 5

You didnt fulfil the order and when I…

You didnt fulfil the order and when I queried where the missing goods were, you were unable to explain because an employee was absent on leave.
I still do not have an explanation of why the order wasn't fulfilled and I'm left with having to pay an additional shipping charge to obtain the missing part of the order. Delivery took an age too.

2 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Return was never processed.

Return was never processed.

It all started well, my order was delivered in a very acceptable time frame however the sockets were too deep for my back boxes. I contacted Sparks warehouse who responded very promptly and gave me the return instructions. I emailed them a few days after my parcel had been marked as delivered, and they told me it would be 14 to 21 days after receipt of the return. No worries I thought. I chased them after 21 days no reply. Called them, no answer. After another week I submitted a PayPal review, no response. Escalated to PayPal and got my money back luckily, but not the best experience and have lost my future business with them.

16 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Received a faulty light that I cannot…

Received a faulty light that I cannot use. I spent a lot if money (for a bulb) on this one cos it was exactly what i was looking for. I was excited, waited a long time for Sparks Warehouse to deliver it cos it wasn't in stock. Finally it arrived, and the moment I screwed it in it started flickering. Literally unusable.
I emailed straight away to complain and never heard back.

Absolute disgrace of a company. never again.

29 maja 2025
Opinia niezależna
Oceniono na 2 z 5

Poor customer service

2 stars because I got 2 bulbs, nothing more because I didn’t receive the other 2 bulbs. Ordered them all together on the 6th April, it's now the 4th June and they've just cancelled the order and sent a refund through. I emailed them multiple times prior to them cancelling and they just didn’t respond and still haven't responded or even emailed to send a message out of courtesy to let me know they weren't able to provide me with the 2 bulbs I paid for. They just cancelled instead and ignored me. I've waited nearly 3 months for these bulbs and I could have just ordered them elsewhere so they've wasted a lot of my time waiting for something, clearly I wasn't going to get.

Definitely not wasting any money or time with this company for anything else in the future. 👍🏼

4 czerwca 2025
Opinia niezależna
Oceniono na 2 z 5

Delivery poor

Stated that goods had been sent when in fact they had not. This happened before with this company and order was cancelled. I just wish they were more honest regarding delivery times as the goods they sell are great and priced well. I only got delivery after chasing them up asking for a tracking number.

19 maja 2025
Opinia niezależna
Logo Sparks Warehouse

Odpowiedź od Sparks Warehouse

Hi Adrian.

I am sorry you where not happy with the service provided. Your order was put through to warehouse within 24 hours of placing, however during busier period, delivery can be delayed. We do offer a next day service, but I can see this was not selected.

I can see your order has now arrived and been signed for.

Sorry again you where not happy with the service provided.

Oceniono na 1 z 5

A truly awful company to deal with

Update - now at 49 days since they took receipt of my returned items. No response to my 3 emails over the last 2 weeks. No answer to phone calls. No response to this review, despite me submitting further information to verify the purchase well over a week ago. Funny how the recent 5 star reviews got verified straight away.
Anyway, thankfully Chargeback exists. I hope that service costs Sparks Warehouse.
A truly awful company to deal with, avoid at all costs!
I'm refitting my kitchen and needed to replace all sockets and light switches with brass ones. Sparks Warehouse offered the best value for the range I wanted and I was happy with the price. Alarm bells started ringing when the stated delivery date of 2-3 days passed and after a week I got in touch to be told there was a delay with the supplier and stock was expected in another week or so.
Next up I got a despatched email with an expected delivery date, which again passed by without the goods.
When they eventually turned up I was not happy with the quality of the product and so asked to make a return. The return process was explained and I promptly sent them back, signed for and tracked, and delivered on the 17th April. I chased up the refund to be told there was a delay in processing refunds but to expect it in 14-21 days.
21 days passed and nothing, so I chase again, and again, and then after 30 days I get told there is a delay in processing refunds and it should take another 7-10 days, which is the period I am currently in.
Yes, 40 days in total for a straightforward return of a whole order, all the while I am out of pocket and they have my money and the goods. I have no confidence that I will see the refund.
Their communication is also terrible. Just one person answers emails, blaming accounts for the delay. It usually takes a chaser email to get an answer. No one answers the phone either.
An absolutely terrible way to treat paying customers, I will never use them again and I strongly advise others avoid too.

16 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Order never fulfilled

My order for lightbulbs was never fulfilled, although payment was taken. It took a considerable time and multiple emails to get the order cancelled and the money refunded.

14 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Awful

Awful. Still not received my goods despite phoning twice and being promised would be prioritised

23 kwietnia 2025
Oceniono na 5 z 5

I’m really pleased. These bulbs mean I don’t have to replace the light fitting.

I’m really pleased.
Without these 2 light bulbs I would have had to buy a new light fitting for the hallway. Then the matching landing light fitting wouldn’t match any more, and soon a bulb would blow on the landing too, so potentially you have saved me from having to buy 2 new light fittings. Please keep on stocking light bulbs which are not available in shops any longer.

23 kwietnia 2025
Oceniono na 3 z 5

The light I ordered arrived broken

The light I ordered arrived broken. I emailed to let them know but had no reply. I then had an email with a free light purchase on, I presume to replace the broken one. This was 2 weeks ago and also has not arrived. Feel disappointed with the communication

22 kwietnia 2025
Oceniono na 1 z 5

no delivery & no response

Ordered an £10 replacement kitchen tube light in March from Sparks Warehouse. Estimated delivery has long passed. No response from the company, no delivery, no refund - don't deal with Sparks Warehouse.

27 kwietnia 2025
Opinia niezależna

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