We cannot praise Anna enough for all the help and support she has given us throughout our journey so far with So Resi. From the very beginning, she has kept us fully up to date, informed and guide... Zobacz więcej
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Sylvana was great at sorting things out. Overall, buying an extra share in my property was a bit slow and complicated. But the direct support from Sylvana in the aftersales team was massively helpful.... Zobacz więcej
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What an amazing experience. Anna is lovely, gave me all the details at the viewing. She responds to emails quickly. She handed over to Weronika, while away. Weronika was just as efficient. Both... Zobacz więcej
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We had brilliant, speedy service from Anna throughout the whole process. Anna communicated consistently to lay out the next steps for us at each stage of the process and we are impressed with the quic... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes
Dane kontaktowe
52 London Road, TW1, Twickenham, Zjednoczone Królestwo
- 020 8607 0550
- sales@soresi.co.uk
- soresi.co.uk
Get £1000 towards legal fees!
4,8
Doskonała
2 tys. recenzji
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A smooth-ish process to staircase.
A smooth-ish process to purchase additional shares of my house. It took much longer than I would have hoped for. I missed out on the offer of £500 towards legal fees by just over 2 weeks. Originally I had to wait over 3 weeks for my RIC’s valuation to be authorised and reviewed by TVHA Solicitors. After constantly chasing it was finally approved.
If this would have been actioned in the average 5 days it should have taken, I probably would have been eligible for the offer.
However once the process finally got underway. The team at TVHA were quick to reply to messages and queries.
30 października 2026
Opinia niezależna
Amazing
Amazing! Renee and Huw always give so much details, they are very helpful, even if we did not bought the house at this time, we will back to them to buy our future house.
17 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Ales,
Thank you for your kind review.
We're so pleased to hear that Renee and Huw were helpful and provided you with all the information you needed during your home search.
While we're sorry this property wasn't the right one for you, we truly appreciate your feedback and look forward to assisting you again when you're ready to find your future home.
Kind regards,
So Resi Sales Hub Team
Excellent support
Excellent support from Piers and Vanessa at SO Resi Earlsfield
I wanted to share my appreciation for Piers Garnham and Vanessa at SO Resi Earlsfield.
Throughout the process so far, they have been professional, approachable and genuinely helpful. Piers in particular has been consistently responsive, patient with my questions and proactive in keeping things moving.
Buying a shared ownership property involves quite a few stages, but having people who are accessible, knowledgeable and willing to help has made the experience considerably easier.
My thanks to both Piers and Vanessa for their support and attention throughout. It has been very much appreciated.
1 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Blanka,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Piers and Vanessa have been able to support you throughout your Shared Ownership journey. It's great to know that Piers' responsiveness, patience and proactive approach, together with Vanessa's support, have helped make the process feel much more straightforward.
We really appreciate your kind words and will be sure to pass your feedback on to both Piers and Vanessa.
Kind regards,
So Resi Sales Hub Team
Brilliant quick service
We had brilliant, speedy service from Anna throughout the whole process. Anna communicated consistently to lay out the next steps for us at each stage of the process and we are impressed with the quick turnaround!
30 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Isaac,
Thank you for your review.
We're so pleased to hear that Anna provided such a positive experience and kept you informed throughout the process.
It's wonderful to know that her communication and support helped everything progress smoothly, and we're delighted that you were impressed with the quick turnaround.
Kind regards,
So Resi Sales Hub Team
Outstanding service from Anna at So resi
We cannot praise Anna enough for all the help and support she has given us throughout our journey so far with So Resi. From the very beginning, she has kept us fully up to date, informed and guided us through every stage of the process, making what can sometimes feel like an overwhelming experience so much easier to navigate.
Anna is always approachable, friendly and professional, and nothing is ever too much trouble for her. She is more than happy to answer our endless questions, no matter how many we have, and always takes the time to explain things clearly and put our minds at ease.
Thank you Anna!
29 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Good afternoon Gina,
Thank you for taking the time to leave such wonderful feedback.
We're delighted to hear that Anna has provided such outstanding support throughout your journey with SO Resi. Buying a home can sometimes feel overwhelming, so it's fantastic to know that Anna's guidance, communication, and commitment to keeping you informed every step of the way has helped make the process easier and more enjoyable.
We're especially pleased to hear that Anna has been approachable, professional, and always willing to take the time to answer your questions and provide reassurance when needed. Delivering this level of customer service is something we strive for, and your comments will mean a great deal to her.
We'll be sure to pass on your kind words to Anna and the wider team.
Thank you again for your feedback, and we wish you every happiness in your new home.
Kind regards,
SO Resi Sales Hub Team
Sylvana was great at sorting things…
Sylvana was great at sorting things out. Overall, buying an extra share in my property was a bit slow and complicated. But the direct support from Sylvana in the aftersales team was massively helpful. Among everyone involved, I was always glad to have her support to push things forward and get stuff sorted out.
28 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Good afternoon Matt,
Thank you for taking the time to leave your feedback.
We're pleased to hear that Sylvana was able to provide such valuable support throughout your staircasing journey. We understand that the process can sometimes feel complex and take longer than expected, so it's fantastic to know that Sylvana's dedication, responsiveness, and commitment to moving things forward helped make a positive difference to your experience.
We'll be sure to pass on your kind comments to Sylvana and the wider After Sales team, who will be delighted to hear your feedback.
Thank you again for sharing your experience, and we wish you all the best in your home.
Kind regards,
SO Resi Sales Hub Team
Vanessa and Piers have been lovely and…
Vanessa and Piers have been lovely and helpful throughout this process. They have also kept our best interests at heart. We really appreciate all the support they have given us.
28 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Kavisha,
Thank you for taking the time to leave such a kind review.
We're delighted to hear that Vanessa and Piers provided helpful support throughout your journey and kept your best interests at the heart of the process. We will be sure to pass on your lovely feedback to them.
Thank you again for choosing SO Resi, and we wish you all the best in your new home,
Kind Regards,
The SO Resi Team
I would like to say a big thank you to Lubna
I would like to say a big thank you to Lubna for all her help and support throughout the sale of my property. She was professional, friendly, helpful, and always willing to assist whenever needed. Her communication was excellent, and she made the whole process much smoother and less stressful. I really appreciate her hard work, dedication, and commitment to ensuring everything went well. I would highly recommend Lubna to anyone looking to sell their property. Thank you again for your outstanding service!
27 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Kingsley,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Lubna's professionalism, communication, and support made the sale of your property a smoother and less stressful experience.
We'll be sure to pass on your kind words to Lubna, who will be thrilled to know her hard work and dedication were appreciated.
Thank you again for your recommendation, and we wish you all the best for the future.
Kind regards,
So Resi Sales Hub Team
Amazing experience
What an amazing experience. Anna is lovely, gave me all the details at the viewing.
She responds to emails quickly. She handed over to Weronika, while away. Weronika was just as efficient.
Both explained process with great detail.
The process took a total of 3 weeks (if you are on top of all documents).
When it was moving day, we found a lovely gift basket.
Easy, smooth process.
23 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Jodie-lee,
Thank you for your wonderful review.
We're so pleased to hear that both Anna and Weronika kept you well informed throughout your purchase and helped make the process clear and straightforward.
It's great to know everything progressed smoothly, and we hope you enjoyed the moving day gift basket too!
Wishing you lots of happiness in your new home, and thank you for choosing So Resi.
Kind regards,
So Resi Sales Hub Team
So-Reai are great
So-Reai are great! So helpful and always there for you. I have had the pleasure of working with Weronika and Jacqui, they both have been excellent and so nice. They really will go above and beyound to help you and keep you in the loop with every step.
19 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hello Oliver,
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with SO Resi.
It's especially great to know that Weronika and Jacqui provided the support, communication, and guidance you needed throughout your journey. Keeping our customers informed every step of the way and going above and beyond to help are values we're proud of, so your feedback means a lot to us.
Thank you for choosing SO Resi, and we wish you every happiness in your new home!
Kind regards,
The SO Resi Team
everything is done on timely and organised
Everything is done on time
Step by step process
very organised ,helpfull service and friendly staff .
5 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hello Sudheer,
Thank you for your kind review! We're delighted to hear that you found the process smooth, well-organised, and easy to follow. Providing a clear step-by-step journey, timely communication, and friendly, helpful service is what we strive for, so it's wonderful to know that this was reflected in your experience.
Thank you for choosing SO Resi, and we wish you all the very best in your new home.
Kind regards,
The SO Resi Team
Excellent Customer Service from Rosh and Malcolm at EdCity
I had a great experience viewing a property at Living at EdCity with Rosh & Malcolm. They were professional, thoughtful, and very attentive to detail. They took the time to explain everything clearly, answered my questions, and made sure I fully understood all the information. Both Rosh and Malcolm made the experience feel welcoming and professional. I really appreciate their help and excellent customer service. Thank you both!
Sam
21 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Sam,
Thank you for taking the time to leave such a lovely review, Sam.
We're delighted to hear that Rosh and Malcolm provided a welcoming and professional experience at Living at EdCity. It's great to know they took the time to answer your questions and ensure you felt fully informed throughout your visit.
We appreciate your feedback and will be sure to pass on your kind comments to them both.
Kind regards,
So Resi Sales Hub Team
I had a great experience with Tyler…
I had a great experience with Tyler when I went to view the property at Great Haddon, Peterborough. She was very polite, professional, and helpful throughout the viewing. She took the time to answer all our questions and made the whole experience a pleasure. I really appreciated her friendly approachable manner. Highly recommended!
3 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Sam,
Thank you for taking the time to leave such wonderful feedback. We're delighted to hear that Tyler provided a positive experience during your viewing at Great Haddon,.
It's great to know that she was polite, professional and helpful throughout, taking the time to answer your questions and making the viewing enjoyable. We’re especially pleased that her friendly and approachable manner stood out.
We'll make sure your kind comments are shared with Tyler. Thank you again for your recommendation, and we wish you all the best in finding your new home.
Kind regards,
SO Resi Sales Hub Team
So far my experience has been great…
So far my experience has been great with So Resi, everyone i have dealt with has been super helpful and supportive. The process was extremely smooth from the beginning up until now. A big shout out to Jacqui and Weronika who have been on hand for every question I have needed answering. I am excited for the rest of the process and to finally be able to move into my new home!
19 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Izzy,
Thank you for taking the time to share your experience.
It's great to hear that you've found the process smooth so far and that everyone you've dealt with has been helpful and supportive. We're especially pleased that Jacqui and Weronika have been on hand to answer your questions throughout your journey.
Thank you for your kind words, and we hope the rest of the process goes just as smoothly as you prepare to move into your new home.
Kind regards,
So Resi Sales Hub team
We have had excellent customer service…
We have had excellent customer service with so resi especially Anna, she’s been very helpful, professional and friendly.
Would highly recommend
Thank you all
7 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Vic,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that you received excellent customer service throughout your journey, and we'll be sure to pass your kind comments on to Anna. It's wonderful to know that her helpful, professional and friendly approach made a positive difference to your experience.
Thank you for your recommendation, and we wish you all the best in your new home.
Kind regards,
So Resi Sales Hub Team
Francesca has been absolutely brilliant…
Francesca has been absolutely brilliant throughout the process of buying our house. She’s been friendly, approachable and genuinely helpful from start to finish, making what can be quite a stressful experience feel much easier.
She’s always been happy to answer any questions, keep us updated and help wherever she can. It’s clear that she really cares about her clients, and we’ve really appreciated the time and effort she’s put in to make everything go as smoothly as possible.
30 września 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Connor,
Thank you for your kind review.
We're delighted to hear that Francesca has been brilliant throughout your house-buying journey. It's wonderful to know that her friendly, approachable and genuinely helpful support has made the process feel easier for you.
We really appreciate your feedback and will be sure to share your comments with her.
Kind regards,
SO Resi Sales Hub Team
Jacqui and Weronika
I’m at the reservation stage of buying my first property. I’m doing it on my own so am clueless on the process but Jaqui and Weronika at Finchampstead have been nothing but understanding, accommodating and kind. No question seems to small or silly. Very grateful to have them seeing me through my first purchase!
16 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Lauren,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that Jaqui and Weronika have made your first home-buying experience a positive one. Buying your first property can feel overwhelming, so it's wonderful to know they've been understanding, accommodating and supportive throughout the process.
We'll be sure to pass on your kind comments. Wishing you all the best with your new home!
Kind regards,
SO Resi Sales Hub Team
they have been amazing
they have been amazing, very helpful and easy to contact.
16 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Alice,
Thank you for your review.
We're delighted to hear that you found the team amazing, helpful and easy to contact. We really appreciate your feedback and wish you all the best for the future.
Kind regards,
SO Resi Sales Hub Team
I wanted to say a big thank you to Fran…
I wanted to say a big thank you to Fran at SoResi for the excellent service and support she provided throughout the process.
Fran was incredibly helpful, professional and approachable, always happy to answer questions and explain things clearly. Her communication was excellent, and she made the whole experience feel straightforward and stress-free.
It's refreshing to deal with someone who genuinely cares about providing great customer service and goes the extra mile to help.
A real credit to SoResi. Thank you, Fran, for all your help. Highly recommended!
1 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Mr Leach,
Thank you for your fantastic feedback. We're delighted to hear that Fran provided such excellent support throughout your journey. Her professionalism, clear communication, and commitment to delivering outstanding customer service are qualities we greatly value.
We'll be sure to share your kind words with Fran and the team.
Thank you for choosing SO Resi and for taking the time to recommend us.
Kind Regards,
The SO Resi Team
Knowledgeable, attentive and genuinely helpful
Malcolm was knowledgeable, attentive and really took the time to understand our family’s needs. It was a pleasure to deal with him throughout the process. We particularly appreciated his approachable manner, clear communication and willingness to help us navigate the next steps. Thank you, Malcolm, for your patience and support. We would happily recommend you to others considering a home at EdCity.
5 października 2026
Opinia niezależna
Odpowiedź od SO Resi
Hi Simon,
Thank you for your wonderful feedback. We're delighted to hear that Malcolm provided such knowledgeable, attentive, and supportive service throughout your homebuying journey. It's great to know his clear communication and approachable manner helped make the process easier for your family.
We'll be sure to share your kind words with Malcolm.
Thank you for choosing SO Resi, and we wish you all the best in your new home at EdCity.
Kind Regards,
The SO Resi Team
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