Soho66 Recenzje 

2177
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Once again, you chaps knocked it out of the park! The support for setting up a remote app was superb. Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have been with Soho66 for over 10 years now. You cannot find a cheaper Voip provider for your basic needs, especially if you operate a 9-5 business. The support has been great over the years. The o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My experience with this company's tech support was exceptional . The technician MATTHEW . Who's helped me to set up my Grandstream phone was incredibly professional,fast,and clearly an expert in thei... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca internetu i telefonu
  2. Usługi faksowe
  3. Telekomunikacja
  4. Dostawca usług telekomunikacyjnych

Napisane przez firmę

Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.

Soho66

Napisane przez firmę

Reliable
With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
Innovative
Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
UK Technical Support
Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2177)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 107

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Very helpful support from SoHo66

Reece at SoHo66 went out of his way to help me through the process of signing up for SoHo66 service. It took longer than I thought to sort out, but now it's working fully, everything is very smooth and easy. The only problem I now have is that the phone they recommended has no instructions on how to use it, so I'm learning that bit by bit.

2 grudnia 2025
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Odpowiedź od Soho66

Thank you for your feedback, Judith. We’re delighted to hear everything is now running smoothly and that Reece was able to support you throughout the process. We appreciate your comments about the phone instructions and would be very happy to help with guidance or a walkthrough. If there’s anything we can do to turn this into a 5-star experience, please don’t hesitate to let us know.

The SOHO66 Support Team

Oceniono na 5 z 5

For the past 13 years

For the past 13 years, I've been using Soho66 and their service never fails to impress me. Just yesterday, I encountered issues while trying to configure a new phone for my additional account with them. I reached out to their technical support, where Blain assisted me. His exceptional service made a difference—he listened attentively, grasped the issue, and patiently guided me through the process of inputting my account information into a new phone. Truly outstanding support!

30 grudnia 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Jeremy, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Blain, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Reece has been absolutely amazing

Reece has been absolutely amazing, particularly regarding our recent phone system setup. His technical knowledge and customer service skills are truly outstanding. He knew exactly what to do and the setup was seamless. We highly recommend Reece for his expertise and commitment to excellent customer service.

19 grudnia 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Reece, who we know will be delighted to read your comment!

Oceniono na 5 z 5

There everything is simple and easy

There everything is simple and easy. That's what we need.
Reasonable prices. You can choose and add services. Any time.

8 października 2025
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Odpowiedź od Soho66

Hi Valdas, thank you so much for taking the time to provide feedback! We are very pleased you were happy with our service and products!

Oceniono na 5 z 5

Helpful advice and a 50% charity…

Helpful advice and a 50% charity discount

17 grudnia 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi John, thank you for taking the time to write a review! We are very pleased you were happy with our service and products!

Oceniono na 5 z 5

Easy, straightforward and rapid setup

Straight through to talk to someone to Matthew who understood our requirements and guided me package features and next steps. Easy, straightforward and rapid setup with no downtime. 100% confident that support is there and they are proactive in providing useful insights.

12 grudnia 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!

Oceniono na 5 z 5

Great service

Great service, fast response and polite operators. We have primarily been using the Soho66 landline for over ten years and are perfectly satisfied.

9 grudnia 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Giota, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Oceniono na 3 z 5

The product didn't work

The product didn't work, I contacted customer service twice and didn't receive an answer.

Edit December 20th:

After I posted a 1-star review on December 3rd, the company reached out on December 10th and said my messages hadn’t reached their support queue. A full refund was issued.
I’m updating this to three stars. The main issue was support responsiveness; the product mismatch was resolved via the refund.

14 listopada 2025
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Odpowiedź od Soho66

Thank you for updating your review and rating.

We’re sorry for the initial lack of response and appreciate the opportunity to resolve the matter with a full refund. Your feedback is valued and helps us improve our support going forward.

Thank You,

The Soho66 Support Team

Oceniono na 5 z 5

Matthew was really helpful ..very…

Matthew was really helpful ..very knowledgeable and made the process very easy

1 grudnia 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Excellent customer service

Matthew walked me through setting up call diverting through the app for over 45 minutes. He was patient and gave very clear instructions. It's not the simplest system to set up, but the customer service has always excellent and very responsive.

1 grudnia 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Michelle, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Highly recommended

I already have several numbers with SOHO66, and have just ported another. Process is so easy and quick. This one took 4 days. The good thing, as well as the excellent and quick responses from the support team, is that they set up the number on the account in advance, so I can do all the preparation of the phones and routing in advance. So on the day of porting, it's just a case of waiting for the new phones to start ringing. Highly recommended.

28 listopada 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Robert, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Getting a port resolved within 4 days is just a testament to how hard the support team work!

Oceniono na 5 z 5

Great service

Great service, quick response time and transfer was so smooth

21 listopada 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Oceniono na 5 z 5

First class technical support from Soho66

I've been a customer of Soho66 for 13 years now and have always been impressed with the company and the telephone support it provides. Yesterday, I was having some problems setting up a new phone on my second phone account with Soho66. The member of staff on the technical support line (Blain) was absolutely superb. He listened, understood the problem and carefully took me through the steps to enter my account details into a new device. Absolutely first-class service!

19 listopada 2025
Opinia niezależna
Logo Soho66

Odpowiedź od Soho66

Hi Andrew, we are incredibly grateful that you took the time out to leave us a 5-Star review - it's much appreciated! Thank you for supporting our business, for over 13 years, it truly means a lot to our team!

Oceniono na 5 z 5

Amazing company!

Amazing company! We've been with them now for over 8 years and cannot fault them. Admin panel to route calls is great and very flexible. If we have an issue or need advise they are always only a phone call away and provide top class phone service including responding to queries in a timely manner. If there were 6 stars, I would have given them that!!

19 listopada 2025
Opinia niezależna
Logo Soho66

Odpowiedź od Soho66

Hi Phil, we are incredibly grateful that you took the time out to leave us a 5-Star review - it's much appreciated! Thank you for supporting our business, for over 8 years, it truly means a lot to our team!

Oceniono na 5 z 5

Matthew In Support is Great

Matthew the support engineer constantly works hard to make sure our business maintains uninterrupted comms. Awesome service!

12 listopada 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Matt, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Super helpful team

Super helpful team. Sorted the issues without any fuss.

11 listopada 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Philip, we are incredibly grateful that you took the time out to leave us a 5-Star review!

Oceniono na 5 z 5

Reece was extremely helpful and…

Reece was extremely helpful and patient. He quickly understood our needs and came up with excellent practical suggestions.

13 listopada 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Nicholas, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Oceniono na 5 z 5

A competent technical; dept.!

I experienced a fault on my business phone line and needed to install a new base station. Matthew from the tech dept. at Soho66 patiently guided me through handset registration & base station configuration. It was amazing to witness his technical skill and professional ability to get me reconnected. My phone is back to normal. I would highly recommend their services. Thank you for your help Matthew. Stephen M

13 listopada 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi Stephen, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Oceniono na 5 z 5

Great Service!

Blain was very helpful resolving a nagging query we hadn't been able to fix internally. Overall great service from Soho66

11 listopada 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi, we are incredibly grateful that you took the time out to leave us a 5-Star review!

Oceniono na 5 z 5

I had to port a number to Soho66

I had to port a number to Soho66. The staff was amazingly helpful. Very fast responses by email, and the information they provided was always relevant. Such a service is very rare today.

7 listopada 2025
Opinia niezależna
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Odpowiedź od Soho66

Hi, we are so grateful for your 5-star review! Thanks for sharing your rating with us and the community!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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