Paid immediately via credit card, but did not receive the 25-character key for W11 Pro. Onsite chat support simply stalled and failed to provide the product, called by phone but reffered back to onlin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Paid immediately via credit card, but did not receive the 25-character key for W11 Pro. Onsite chat support simply stalled and failed to provide the product, called by phone but reffered back to onlin... Zobacz więcej
Reakcja na opinię
Have delt with this Company many times and always reliable and Software always works as it should. I would recommend a great company to deal with. Robert Carr Australias Big Country Radio Pottsvil... Zobacz więcej
Very Pleased: I purchased Office 2024 to replace an ageing office 2016. However had some difficulty upoading the program. After corresponding with Software Mart (Hadi) arranged a remote access upload.... Zobacz więcej
MS Office 365 started warning that all my Excel and Word files needed to be stored on OneDrive before they can be edited. Decided to 'revert' to MS Office + Visio 2024 Professional, but had issues... Zobacz więcej
Quality first
28 Marquands Road, 3029, Truganina, Australia
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 87% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I bought Windows 10 a few days ago and had a few problems, the tech (Hadi) help me out and he managed to resolved all my problems. I would recommend Software Mart to everyone and anyone. this is honestly the best experience I have ever had with any customer service ever.
Staff are very Helpful & Knowledgeable & Supportive.
Hadi spent over half an hour resolving my Software problem.
Very Much appreciated
Will use this firm in the future.
Dan
Seamless, just the way you want it. Downloaded installed and registered without incident.
Legit reseller with great pricing.
Many thanks for this site and their softwares are easy to install with full support from Staff.
Great service , the software waseasy to download and the improvements in this years software are worth having.
Tim B
I had problems with my download (my fault). I used the chat room and HADI was awesome. Super patient and very helpful - not to mention it was after 5.30pm on a Friday. Thank you for being so helpful and patience with me Abdul HADI.
My mum recommended this website to me when I was setting up my new computer for university/work. The product was well priced, and I received immediate remote assistance with installing my software from Hadi, making for a painless experience. I highly recommend this company.
Very Pleased: I purchased Office 2024 to replace an ageing office 2016. However had some difficulty upoading the program. After corresponding with Software Mart (Hadi) arranged a remote access upload. It turned out that my PC, whilst being only a few years old had still got legacy versions of Office back to 2007. deleting these using MS uninstall took ages. Hadi persisted and a full cleanup and new install was completed. I appreciate the effort and time spent. i could not have done this alone
This is my second purchase with this company and as with the first it was extremely easy and I was up and running minutes after my purchase. Great customer service, Cheers
It was difficult to get the software working on my iPad. The chat helpt but als crashed. In the end the instruction sent helped to solve the problem.
The site is legit. Proper software at significantly reduced pricing. The ordering process was easy and very smooth. The only reason I did not give 5 stars was because the email which contained the software product key came several minutes later than anticipated, which made this little sceptic's anxiety go up a notch (Relieved when it finally came :-)). Will definitely use your services again now I know what to expect - thanks Guys.
I should of read the reviews before purchase.
Microsoft rejected my software key for Office 2024, only a day after it was activated.
Entering the key at my Microsoft account (which is standard if the key is legitimate) was rejected.
On further investigation, I discovered that the key is most likely linked to a Volume Licence and not actually a legitimate key for personal use. This is a common scam. I should of known better.
I have reported the company to the Australia watchdog (ASIC) and the Australian tax office (ATO) with a detailed report of my experience. I don’t expect much of a response which is why scam companies like this can operate with impunity.
I would assume this is an offshore company who registered for an Australian business license and have nothing more than a P.O.Box at a post office, which sadly, is all you need to operate a business in Australia. A Govt. failing.
The responses made by this company are obviously generic and the English used in the replies should be an indication that this company isn’t really in Australia.
A reply can contain a response that wasn’t actually given to a customer. Like Facebook, you can say or be anyone that you like without recourse.
- Phillip
P.S. no, the software was in my business name not my username here, so please don’t respond with false replies, as you don’t know who I registered the product to.
================
Edit:
I just read your reply. What a terrible business you run. You do realise the replies you make are visible to others? Not a great advertisement.
Also, I refused to supply the information you requested because if ASIC or the ATO take action, I do not want repercussions. You have proven by your reply to be vindictive. I don’t need you having my personal details..
I think I’ll warn people on other Australian forums.

Odpowiedź od Software Mart Australia
I had a problem with my Microsoft office and they replied fast and solve my problem. Thank you.
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