Paid immediately via credit card, but did not receive the 25-character key for W11 Pro. Onsite chat support simply stalled and failed to provide the product, called by phone but reffered back to onlin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Paid immediately via credit card, but did not receive the 25-character key for W11 Pro. Onsite chat support simply stalled and failed to provide the product, called by phone but reffered back to onlin... Zobacz więcej
Reakcja na opinię
Have delt with this Company many times and always reliable and Software always works as it should. I would recommend a great company to deal with. Robert Carr Australias Big Country Radio Pottsvil... Zobacz więcej
Very Pleased: I purchased Office 2024 to replace an ageing office 2016. However had some difficulty upoading the program. After corresponding with Software Mart (Hadi) arranged a remote access upload.... Zobacz więcej
MS Office 365 started warning that all my Excel and Word files needed to be stored on OneDrive before they can be edited. Decided to 'revert' to MS Office + Visio 2024 Professional, but had issues... Zobacz więcej
Quality first
28 Marquands Road, 3029, Truganina, Australia
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 87% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great pricing. Super-fast key delivery. Immediate support when it didn't work first go.
I had an issue while installing MS Office 24 Pro Plus.
Hadi found the problem quickly, fixed it and completed the installation.
Thank you for your very able assistance.
Software Mart has genuine MS products and excellent support staff.
Thanks again.
Everything working fine and very helpfull
The key I was provided was genuine and works well. I thought I had an issue, which the technician online worked through with me very patiently, but it ended up being a security issue with our work wifi. As soon as I tethered to my phone it worked perfectly.
I had a lot of trouble downloading the program. I spoke to Hadi on live chat who set the whole thing up remotely for me. Many, many thanks Hadi you were a lifesaver. I strongly commend him and this company.
I was able to speak to someone immediately via chat and they were very helpful. Each time I ran into a problem they were there and in the end offered to remotely download when I hit a blockage. It was very much appreciated .
Not willing to answer questions asked before purchse.
Asked if their $75 Win11 Pro was a single use only key or transferable. Did not want to answer, so guess what assume it is single only. Ever make changes to PC (hardware) or log out of MS user and add a local user guess what lost activation PERIOD.
My advice is go to a bricks and mortar store and buy a hardcopy retail version and not face any dramas later on.

Odpowiedź od Software Mart Australia
I had an issue installing a windows 11 Pro upgrade to a windows home system. It turned out my system was OEM and needed to have all of the updates applied to be able to accept the upgrade. Hadi talked me thru it all and once I had my end sorted the upgrade went thru with no issues.
Quick to respond to questions in the chat service. While it is only a single user key it suits my purpose when moving from Office 2010 to Office 2021 rather than relying on 365.
Good price for Windows 11 Pro, and the activation key arrived with no delay.
Don't recommend. Doesn't refund if you can't use it. Says 80% admin fees. I also lost my remote assistance fees for not being able to use it.
Was asked to download ISO from a link but the zipped ISO was corrupted. It was urgent so my remote hands couldn't wait but purchase locally.
Support is good but you don't get full refund in case something happens. That's crazy.
Reply: I followed your instructions to use zip file for ISO mate. It was corrupted. Do you think the world will wait for you to communicate again and again.
And let's say I didn't follow the instructions properly. But I gave back your product and you took half my money. Is that fair?
In essence for whatever reason Australian consumer right needs you to full refund. Looks like you need ACCA on your tail.

Odpowiedź od Software Mart Australia
My problem was taken seriously and dealt with promptly. I have purchased products for 3 PC's and all work perfectly. thank you.
The Office software I purchased downloaded from Microsoft and works perfectly. After a little help on how to add the activation key it also registered with MS perfectly
Having purchased the software I found that it was very difficult to install with the instructions provided. At my request I was assisted by Software Mart's online help technician, who logged onto my computer at home and completed the installation for me. I was very impressed by this very high standard of service.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.