Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Zobacz więcej
Reakcja na opinię
Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Zobacz więcej
Reakcja na opinię
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Zjednoczone Królestwo
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sofa/recliners
Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
22 września 2026
Odpowiedź od Sofology - Swindon
Thank you for this great review Glenn.
Shannelle was absolutely amazing from…
Shannelle was absolutely amazing from choosing to purchasing, she was patient informative and professional
19 września 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for your review. Another great review for Shannelle, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Odpowiedź od Sofology - Swindon
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Great products and helpful staff
Great products and helpful staff. Just the right amount of leaving you to browse and being there when you need them. Informed staff about the products and extras.
5 września 2026
Odpowiedź od Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Friendly customer care
We were greeted as soon as we arrived at the store. When I mentioned to member of staff what choice of settee I wanted we were showed what I needed. I chose the colour that suited me best and started the finance job done.
7 września 2026
Odpowiedź od Sofology - Swindon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
The customer service was top class and…
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
6 września 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for your review. Another great review for Caitlin; we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service
Excellent service. So helpful and welcoming.
Shanelle is a credit to your team.
2 września 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for your review. Another great review for Shanelle, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Was fairly good
27 sierpnia 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for your review, we appreciate your feedback!
Odpowiedź od Sofology - Swindon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Channelle was outstanding could not do…
Channelle was outstanding could not do enough for us on the purchase of our sofa, highly recommended, such a lovely lady, more like her needed.
23 sierpnia 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for your review. Another great review for Channelle, we will make sure to pass this on! Have a nice day.
Great staff
Great staff, every question answered even the ones we didn't ask 😀. The sofo we bought matched our needs perfectly with delivery time that suits us.
23 sierpnia 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly experienced and…
Very friendly experienced and professional
A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,000s plus on sofa’s. Car kit is negligible to them.
13 sierpnia 2026
Odpowiedź od Sofology - Swindon
Thank you for your lovely feedback! We’re sorry the care kit not being included came as a surprise. Our care kits are a separate product available to purchase, rather than something included with the sofa, but we appreciate your feedback around this.
Odpowiedź od Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service friendly staff
10 sierpnia 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Nick at the Swindon store was really…
Nick at the Swindon store was really helpful, not at all pushy and had the patients of a saint while my daughter decided (finally) on her sofa. Great team
7 sierpnia 2026
Odpowiedź od Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service knowledgable and friendly
Kaitlin was exceptionally friendly welcoming and knowledgeable. She really helped us to relax whilst we made our choices. She even brought us tea. There was no rush at all. Kaitlin answered all our queries and we now look forward to our purchase of a new sofa.
8 sierpnia 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for your review. Another great review for Kaitlin, we will make sure to pass this on! Have a nice day.
Great customer service and great sofa
I had a fantastic customer experience at the Sofology Swindon branch!
I was able to find the right product suitable for my needs.
The customer service was especially great. The sales advisor who helped me complete the purchase was great in helping explain things like warranties, delivery timescales so I was fully informed before completing the purchase!
25 lipca 2026
Odpowiedź od Sofology - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.