My partner and I visited the Swindon branch today and had a brilliant experience, largely down to Nick. He made the whole process easy and enjoyable, incredibly knowledgeable, great to talk to, and ju... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Zobacz więcej
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Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to c... Zobacz więcej
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Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to meas... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Zjednoczone Królestwo
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We enjoyed our experience
We toured the dfs. store which looked and felt very clean and well lit. So straight away welcoming, Lots to choose from. Luckily we knew what we were looking for. At the top of the store we both saw what we were looking at. We were treated to a lot of good information from. Marta and within the hour we had bought our two seater settee and matching. armchairs.
4 marca 2026
Odpowiedź od Sofology - Swindon
Thank you for awarding us 5 stars Dorothy :-)
Odpowiedź od Sofology - Swindon
Thank you for sharing Mandy!
Both visits were great
Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few more questions and we ordered! Now just waiting for the delivery, lead time gives us the opportunity to redecorate and also get rid of old sofa and recliners!
25 lutego 2026
Odpowiedź od Sofology - Swindon
Thank you so much for your 5-star review!
Amazing customer service!
Amazing customer service! We needed 3 sofas and Shanelle immediately got us sorted with options and ran through everything we needed to know. Genuinely such a great sales experience just can't wait to actually have the sofas now!
28 lutego 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Swindon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Odpowiedź od Sofology - Swindon
Thank you June
Kai was helpful and friendly as soon as…
Kai was helpful and friendly as soon as we walked through the door. Made it really easy to choose our new sofa
22 lutego 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for your review. Another great review for Kai, we will make sure to pass this on! Have a nice day.
Friendly and helpful staff
Friendly staff, no hard sell. We were left to browse and not feel pressured.
Shanelle was very helpful answering all our concerns about the sofa fitting through the doors.
21 lutego 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you for your review. Another great review for Shanelle, we will make sure to pass this on! Have a nice day.
The young lady who sorted out my deal…
The young lady who sorted out my deal was lovely.
14 lutego 2026
Odpowiedź od Sofology - Swindon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Zenyol and team in Swindon
Zenyol and team in Swindon were incredible, we had an awkward brief and within seconds the team came together to brainstorm options for us. We weren’t expecting to find something so suited to us. Thank you!
17 lutego 2026
Odpowiedź od Sofology - Swindon
Thank you for awarding us 5 stars Hannah
Helpful assistance that did not…
Helpful assistance that did not pressure for a purchase
16 lutego 2026
Odpowiedź od Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Odpowiedź od Sofology - Swindon
Hi there, thank you for your review. Another great review for Kyle, we will make sure to pass this on! Have a nice day.
Very good experience
Very good experience, Very happy and cheerful employee. Happy with sofa options.
Thank you especially to Kai
15 lutego 2026
Odpowiedź od Sofology - Swindon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great sofa and a good price
Great sofa and a good price, Shanelle was very helpfull and knowledgeable about the sofa along with top tips for aftercare of the sofa.
I would definitely recommend going to Sofology.
14 lutego 2026
Odpowiedź od Sofology - Swindon
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
The salesperson who helped me…
The salesperson who helped me understand the different cushions and fabrics. There was no hard sell, but he was very helpful and this made me go back with my husband and order the sofas
14 lutego 2026
Odpowiedź od Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very pleased with our visit!
Very pleased with our picture and Nick that helped us with any questions was very knowledgable and very helpful. No heavy salesperson interrupting our visit but on hand if we needed anything. Would highly recommend Sofology to friends and family plus the Latte was lovely !!!!
13 lutego 2026
Odpowiedź od Sofology - Swindon
Thank you for awarding us 5 stars Mrs Franklin
Shanelle was very helpful and helped us…
Shanelle was very helpful and helped us along the way. Thank you!
14 lutego 2026
Odpowiedź od Sofology - Swindon
Thank you mr day
Thanks Nick! Great experience
Thank you to Nick for the fantastic experience we had buying our sofa. Whilst of course we fell in love with the sofa and cannot wait to receive it, the buying experience itself was superb! He was perceptive in understanding what we were looking for, helpful in making the process smooth and just a good fun guy to deal with. Thank you very much!
11 lutego 2026
Odpowiedź od Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Nick. Have a great day 😊
Odpowiedź od Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
very polite staff,helpful and…gn
very polite staff,helpful and informative but not pushy
10 lutego 2026
Odpowiedź od Sofology - Swindon
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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