Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found... Zobacz więcej
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Danielle was amazing I was having a look around a lot of sofa shops and came back while she was on her lunch break and she cut her lunch break short to process my order
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Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee. Service so far top class.
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Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Zjednoczone Królestwo
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The salesman Earl I gave him top marks…
The salesman Earl I gave him top marks as I don’t like pushy salesman, he was completely opposite answered all my questions and never once pushed for a sale my bank balance is now a little less so well done Earl
18 marca 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Earl. Have a great day 😊
Fantastic meet & greet
Fantastic meet & greet. Our Contact Consultant Dave was absolutely well informed offered us great service. On leaving other staff members happily made great conversation and a few laughs. Woukd always recommend
14 marca 2026
Odpowiedź od Sofology - Gateshead
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Danielle Lee was so helpful and…
Danielle Lee was so helpful and friendly,not pushy or anything
Explained everything to us
17 marca 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Gateshead
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great store and returning customer
Exceptional service tonight from Hazel, very informative and patient! Love my new sofa and can’t wait to have it delivered. Returning customer of the store and very good quality products
13 marca 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Hazel. Have a great day 😊
So easy to order and had amazing…
So easy to order and had amazing customer service from a lovely lady at the Metrocentre store! can’t wait for sofa to arrive
7 marca 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
excellent selection along with friendly…
excellent selection along with friendly professional staff. i would highly recommend
7 marca 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Really great service
Hazel was incredibly helpful and helped us to find the perfect option for us.
8 marca 2026
Odpowiedź od Sofology - Gateshead
Thank you for awarding us 5 stars Mrs Wardell
A very enjoyable experience …
EMMA was really attentive to our needs as we looked for a new sofa .After our initial meeting we retured later for another look .She provided us with all the information we needed to take home with us .We returned a few days later to place our order .We found her very helpful and professional
8 marca 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Really good service
Really good service. Lots of information without being pushy and the purchasing process was quick and trouble free
7 marca 2026
Odpowiedź od Sofology - Gateshead
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Excellent service from start to finish
Excellent service from start to finish. Sheena at the Gateshead store was informative, professional and friendly. She explained everything very well and everything went to plan, our sofa was delivered in the expected time frame. The delivery guys were absolutely amazing, they explained what they needed to do at every step in a polite and professional way. Would 100% recommend.
27 grudnia 2025
Odpowiedź od Sofology - Gateshead
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Informative and profesinal
8 marca 2026
Odpowiedź od Sofology - Gateshead
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Emma was great
Emma was great, no hard sales techniques, just really helpful. Once we’d told her what we were looking for she guided us to our perfect suite. Great service, thank you
7 marca 2026
Odpowiedź od Sofology - Gateshead
Thank you for choosing Sofology!
Sofatastic !!
Friendly, no pressure sale, extremely knowledgeable & helpful staff (even got a cuppa!). Excellent 👍🏻
7 marca 2026
Odpowiedź od Sofology - Gateshead
Thank you for sharing your experience!
Thanks to Emma from gateshead ,very…
Thanks to Emma from gateshead ,very helpful and informative 👍
6 marca 2026
Odpowiedź od Sofology - Gateshead
Thank you for awarding us 5 stars Stephen :-)
We weren't harassed
We weren't harassed, and when asked for information Andy was very helpful , informed and patient.A pleasant experience throughout.
6 marca 2026
Odpowiedź od Sofology - Gateshead
Thank you for awarding us 5 stars!
Hazel was amazing!
Hazel was fab! Listened to my needs and got me exactly what I wanted, she was very friendly throughout!
If anyone is looking for some help and opinions she is the woman!
6 marca 2026
Odpowiedź od Sofology - Gateshead
Thank you for your lovely feedback! 😊 We’re thrilled Hazel could listen to your needs and help you find exactly what you wanted. We’ll be sure to pass on your kind words, she’s delighted to hear she made such a difference! 🛋️✨
The customer service
The customer service by the sofology was outstanding. No pressure and shopped around first. Went back and got sorted.
2 marca 2026
Odpowiedź od Sofology - Gateshead
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver.
1st Class Service …
From stepping foot in store we were well looked after, Dannielle, explained the various sofa combinations, helped us to choose the right sofas for us, we settled for 2 3 seaters, we cant thank Danielle enough, we would have no hesitation in recommending Sofology to anyone
2 marca 2026
Odpowiedź od Sofology - Gateshead
Thank you so much for you recommendation Liz :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.