Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found... Zobacz więcej
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Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee. Service so far top class.
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Danielle was wonderful, she helped us choose our perfect sofa in a calm and welcoming environment We didn’t feel pressured or chased around the shop while we looked and every question was answere... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Zjednoczone Królestwo
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Sofology - Gateshead
Thank you for awarding us 5 stars Sharon.
The worker who spoke to me and helped…
The worker who spoke to me and helped was very helpful and kind cheerful
21 września 2026
Odpowiedź od Sofology - Gateshead
Thank you for this great review Miss Little.
Emma was fantastic and knowledgeable
Emma was fantastic and knowledgeable. Store inviting, didn't feel hurried or pushed. Good selection, including at affordable prices.
18 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Excellent
Excellent experience in store, sorted quickly with no hassle. Dealt with a nice bloke named Lee.
20 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you for your review. Another great review for Lee, we will make sure to pass this on! Have a nice day.
Very friendly staff and knowledgeable…
Very friendly staff and knowledgeable of products, and not a bad price
17 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Really terrific service from Donna in…
Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found the perfect one for us and we look forward to receiving it in 7 weeks time.
16 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you for your review. Another great review for Donna, we will make sure to pass this on! Have a nice day.
Already done this questionnaire
19 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thanks for taking the time to leave a 5-star review.
Good selection, and staff very knowledgeable
Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee.
Service so far top class.
17 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you for your review. Another great review for Andrew, we will make sure to pass this on! Have a nice day.
Great experience all around
Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great advice and explaining the delivery timescales clearly.
We came back the following week and decided on the Cove sofa, and Jane was absolutely amazing! She was so helpful, friendly and knowledgeable, and nothing was too much hassle. She made the whole ordering process completely seamless and enjoyable.
We really appreciate all of your help and can’t wait to receive our gorgeous new sofa! Thank you, Lee and Jane
12 września 2026
Odpowiedź od Sofology - Gateshead
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
My experience was very good,from…
My experience was very good,from entering the showroom I was greated by a lovely gentleman called earl,he explained a few things about the showroom then stood back and let me take a good look around,which I really appreciated,once I had a good look around I approached earl again,he was very helpful with my purchase and he went above and beyond to get me the best deal on the suite I chose I would and have recommended him family friends and work colleagues
14 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Thank you to Emma for helping us choose…
Thank you to Emma for helping us choose our sofa. She made the whole experience pleasant and easy.
10 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Emma was very helpful
8 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Emma. Have a great day 😊
Very helpful staff
Very helpful staff. Especially Earl and Danielle
Knew the products well. So could guide me to the type of furniture I might like best
12 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Would Recommend!
Jayne was fabulous, first time buyers here and she made the whole experience a breeze! Was super helpful in finding us the perfect sofa would 100% recommend.
12 września 2026
Odpowiedź od Sofology - Gateshead
Hi there, thank you for your review. Another great review for Jayne, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Very relaxed and comfortable process.
Very relaxed and comfortable process.
No pushy sales
4 września 2026
Odpowiedź od Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Great delivery team
Thank you once again to the delivery drivers No complaints even though they had to bring it up 2 sets of stairs .Very polite and friendly.
12 września 2026
Opinia niezależna
Odpowiedź od Sofology - Gateshead
Thank you for this great review Jody!
Great customer service
30 sierpnia 2026
Odpowiedź od Sofology - Gateshead
Thank you for awarding us 5 stars Kate!
Odpowiedź od Sofology - Gateshead
Thank you for sharing Colin :-)
Good choice of sofas
Good choice of sofas. Friendly knowledgeable staff who are there to help when you need it but don’t stand over you while you look around.
1 września 2026
Odpowiedź od Sofology - Gateshead
Thank you for awarding us 5 stars Helen :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.