sofabed.com Recenzje 

215
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered my sofa to my mountain cabin online. I had a couple questions and customer service was easy to reach and spoke w a live person. Sofa is beautiful and priced well. I ordered the sofa for my... Zobacz więcej

Oceniono na 5 z 5

I needed some hand holding on the phone to make sure what I was buying would be the best solution for my needs and space. James walked me through my options and also helped me with setting up payment... Zobacz więcej

Oceniono na 5 z 5

We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Zobacz więcej

Oceniono na 5 z 5

We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z sofami

Napisane przez firmę

We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

215 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(215)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service and communication!

22 grudnia 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thank you for your feedback, we hope you are enjoying your Nico sofa sleeper. At sofabed.com we are constantly thriving to provide excellent customer service to all our customers.
thx
Valerie

Oceniono na 5 z 5

Firm, quality, comfortable and durable sofa bed

Love this sofa sleeper so far. Design of the sleeper looks like it will last much longer than typical matress folding sofa beds. Cussions/pads are firm and comfortable, and look durable.
Sofa's design is neutral and can fit many settings/places. Wish this brand offer more sleek and modern looking sofa designs, but happy they are not dated looking. Easy to unfold/fold back. Sofa is quite heavy, so if you're not trying to lift/move it, this factor is not important. Looking forward to my overnight guest's feedback.

16 grudnia 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks for your five star feedback. We appreciate it.
thanks
Dave

Oceniono na 5 z 5

We had a great experience ordering from…

We had a great experience ordering from Sofabed.com. I had never ordered from this company before. James, who helped us through the process of ordering was terrific. Very helpful, responsive and true to his word. Definitely recommend. (And we love our Monika sleeper sofa!)

11 listopada 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thank you Susan for your kind words and i am glad you liked Monika Sleeper sofa. Thank you for your business and for taking the time to provide feedback. It is greatly appreciated.
thanks
James

Oceniono na 5 z 5

Amazing delivery service…so much better…

Amazing delivery service…so much better than other experiences I’ve had recently (west elm, etc) Very happy with the product.

9 grudnia 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks Nathan, we appreciate your feedback and hope to serve you again in future.
thx
Vik

Oceniono na 5 z 5

Sofa came on time and delivered to a…

Sofa came on time and delivered to a difficult location. The two guys were very helpful despite 60 steps and a 300 lb sofa bed.

12 listopada 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thank you for your feedback. We are looking forward to serve you in future.
thx
James

Oceniono na 5 z 5

Great service from beginning of the…

Great service from beginning of the process to delivery! The Luonto sofabed I ordered came within the timeframe promised, and was in perfect condition. The delivery service brought it to the second floor of the house and set it up with no issues.

7 listopada 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks for your 5* rating. We are glad you are enjoying your sofabed.
thx
James

Oceniono na 5 z 5

Best price

Best price , quick delivery and response to questions

5 października 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks Kathy. We appreciate your feedback. Sofabed /sofa sleepers online purchases could be tricky therefore we have trained staff to answer all the customer inquiries. We appreciate your 5* feedback.
thx
Vik

Oceniono na 5 z 5

Easy Peasy!

On time, easy in and out and took everything with them!

1 października 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks Katie. Our customers love our premium white glove delivery and i am glad you had great experience.
thx
James

Oceniono na 5 z 5

Quick, easy, nice

We purchased Luonto Casey Couch. Good service, quick delivery. Happy with experience. Great customer service, answered all my questions, within few minutes via sms. Thank you 🙂

7 października 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

thank you for your feedback and we are happy we were able to answer all your questions.
Thx
Vik

Oceniono na 5 z 5

Excellent sofabed

28 września 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

thank you. We have kept very selective products, high quality products on our site as we want to stand behind each and every product of ours. We are glad you are happy with your purchase.
thx
James

Oceniono na 4 z 5

Amazing Sofabed, less than stellar delivery.

The Monika Sofabed is exactly what we were looking for. The delivery process was smooth but honestly a bit unprofessional. The deliverymen didn’t take appropriate care when delivering our sofa, they dragged it on the floor using a blanket and when putting into the room saw no fault when taking paint off the door frame or with ink stains from the bill of lading left on our brand new white bedroom furniture.

UPDATE 10/1/2022
The President of the Company emailed me to address the less than stellar delivery service and offered a refund of the delivery charge which showed me that this company does care about its customers and their satisfaction with the experience of dealing with their company. I was impressed by their gesture.

25 września 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

thank you for your kind words.
thx
James

Oceniono na 5 z 5

Love the Casey sofa

Love the Casey sofa. Delivery was courteous and fast. It arrived in 3 weeks.
Price was great. Very happy with this purchase from Sofabed.com

25 września 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Its great to hear that you are loving your Casey sleeper sofa. We appreciate your business and your feedback.
thank you
John

Oceniono na 5 z 5

White glove delivery!

The delivery went well. We were surprised when the phone call came a day early.

19 września 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thank you for your 5* rating.
thx
Dave

Oceniono na 5 z 5

Perfect in every way

Perfect in every way. I was able to quickly speak to someone who was very informed about the couch I wanted to buy, the pricing was less than what I had seen elsewhere, as was the delivery fee, and it was delivered on time and in a professional way. Absolutely would order from them again.

13 września 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Our Mission
SERVICE OVER SALES
HONOR OVER HUSTLE &
MOST IMPORTANTLY
PEOPLE OVER PROFITS

thanks for your feedback
James

Oceniono na 5 z 5

Luonto Fantasy sofa sleeper

Ordered a Luonto Fantasy Full XL sleeper sofa from SofaBed. Best price online with the reasonable shipping cost. Delivery service they used was really good about communicating their schedule in advance. They put it right where I wanted it and took away all the packing material. I'm using it in an office/guest room. Sleeper sofas all tend to be too deep for my preference, but this one sits as well as any, and sleeps really well. Super easy fold in an out.

7 września 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thank you for your feedback. Feedback from our customers help us evaluate our service and help us to get to a better place. We appreciate your feedback.
thx
James

Oceniono na 5 z 5

I love the new sofa I purchased

I love the new sofa I purchased! The team here did a phenomenal job with my delivery; my furniture got delivered earlier than it was supposed to!

2 września 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thank you, we try to under promise and over deliver :) I am glad you are happy with our service.
thx
Dave

Oceniono na 5 z 5

I was satisfied with salesperson and…

I was satisfied with salesperson and delivery. But be aware that I did not open the sofa since it’s going in a container out of the country. Hope when I open it it will b in perfect working condition.
Thank you!
Sarita greszes

30 sierpnia 2022
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks Sarita, we are glad that we were able to deliver the sofa within 2 weeks as you requested. We are sure you would love the sleeper in whichever country you use it :) Thx James

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