sofabed.com Recenzje 

215
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered my sofa to my mountain cabin online. I had a couple questions and customer service was easy to reach and spoke w a live person. Sofa is beautiful and priced well. I ordered the sofa for my... Zobacz więcej

Oceniono na 5 z 5

I needed some hand holding on the phone to make sure what I was buying would be the best solution for my needs and space. James walked me through my options and also helped me with setting up payment... Zobacz więcej

Oceniono na 5 z 5

We ordered our new Nico King Sofa Sleeper from sofabed.com. Ordering was simple and fast. The customer service rep (James) was pleasant, polite, patient and helpful. We got the Total Care VIP Protec... Zobacz więcej

Oceniono na 5 z 5

We were looking for leather sofa sleeper and found sofabed site on google. Since it was e-commerce store only I was little skeptical initially. Speaking to Vic helped address all my concerns. We ended... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z sofami

Napisane przez firmę

We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

215 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(215)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

White glove service for the win!

The white glove service was fantastic! The sofabed was delivered, assembled and the area cleaned and cleared. The delivery personnel were polite, professional, and efficient. The sofabed was great quality, comfortable, and easy to convert.

7 stycznia 2026
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks Alanna. Fjords chairs and sleepers are of great quality and customers love them. I am glad you are having great experience with the product.
thx
Sofabed.com Customer Support Team

Oceniono na 5 z 5

I would 100% recommend sofabed.com

I would 100% recommend sofabed.com as their customer service and support goes over and above to assist. I sent in a question about one of their Italian leather sofas and in an hour I received a reply. The next morning the same support person provided me with much more information to make sure I was satisfied.

Today I also called right before ordering the sofa and the customer service agent helped me even further answering every question and provided a discount code to give me the best deal I seen n years.

I will be spreading the word on this company as they go 110% to help and satisfy customer relations.

Great products Great People Great Service!

7 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

The sofa is great high quality and the…

The sofa is great high quality and the mattress is very comfortable. The delivery was not so good they seem to need some more experienced installers

5 stycznia 2026
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Hi Luigi, i am glad you are liked Carnell sleeper. Mattress on this one is my favorite too. I have taken a note of the feedback about installers and working with the delivery manager in that region to make sure we improve upon it. We appreciate your feedback.
thanks
Avni

Oceniono na 5 z 5

Great customer service

Great customer service. Very helpful, communicative, and knowledgeable. He definitely helped me feel good about my purchase of the ethos!

5 stycznia 2026
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thank you for providing 5* feedback.
thx
Sofabed.com Customer Support Team

Oceniono na 5 z 5

The customer service associate was…

The customer service associate was extremely competent and professional. It's a pleasure purchasing from a reliable online site that understands customer needs. He was able to guide me through the entire purchase process and I am very happy with my decision to chose sofa bed.com!

21 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

It was an amazing experience

It was an amazing experience. I had gone to look at this sofa bed in a store. I loved it, but they said it would take 6 to 8 weeks for delivery. I found the exact same sofa bed on your site and it was delivered in less than three weeks. And, it was hundreds of dollars less. Your delivery was perfect. The guys were professional and helpful. As I said AMAZING!

6 listopada 2025
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks Lorraine for your feedback. We have a very efficient supply chain and work very hard to keep our promise and delight our customers. I am glad we were able to do that.
thx
Sofabed.com Customer Support Team

Oceniono na 5 z 5

Great experience!

This was a great experience from start to finish. Customer service was responsive and helpful, easy online ordering, clear communication about shipping & delivery status, a straightforward delivery scheduling system, and then two friendly guys came to deliver my sofabed! Everything looks & feels great. I highly recommend this company!

5 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great customer service and beautiful sofa

What a beautiful leather sofa! I had a great experience Sofabed from ordering my sofá through delivery. I had ordered the same sofa for a lower price and free delivery from Wayfair, but I cancelled my order due to being stood up twice for delivery over a period of 10 days. Then I found the same sofa on Sofabed.com and found that Sofabed offers excellent customer service with contact in real-time with dedicated staff to make sure my order would be tracked and delivered when promised. Even though the sofa cost more and I paid for delivery it was well worth it; you get what you pay for!

8 października 2025
Opinia niezależna
Oceniono na 5 z 5

Sofa and Service was exceptional

Sofabed.com was always responsive when I had questions. The couch was as described. The seat is a little firm but that’s better than too soft. The fabric is soft. The delivery was quick, just 2 weeks. The delivery was excellent and they placed the item in our RV as we requested and took away the boxes. We haven’t used the bed yet. I’ll come back and update after we use the couch and bed for a while.

9 października 2025
Opinia niezależna
Oceniono na 5 z 5

Customer service was incredible

Customer service was incredible. They were so responsive and went out of their way to help me choose the right product that would arrive in time. Really impressed, also great selection and prices.

4 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great Online Shopping Experience!

Great Online Shopping Experience!
- Item as described
- Great and quick resolution and discount code via online chat rep
- Fast delivery
- Polite and fast installation
- Great communication after the transaction and for the installation arrangement

21 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Gio Italia Baxton L-Shaped Leather…

Gio Italia Baxton L-Shaped Leather Sectional Sofa

Awesome Experience! The sofabed team was amazing from my initial phone inquiry through purchase and delivery. I wanted to use my own unique financing and the sofabed team made it an easy and smooth process. I was really impressed with the text communication that allowed me to track my delivery at every point from New York to Washington DC. The delivery team communicated with me every step of the way. They made sure the delivery date worked with my hectic schedule. My two delivery men were equally communicative and professional, taking great care of the very well packaged sectional sofa and setup in my home. They made sure to check for any damages and removed all the packing materials from my home. The sectional sofa is of superior quality and craftsmanship. It looks and feels amazing. I highly recommend sofabed to anyone looking for great quality products and superior service.

15 lipca 2025
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thank you Ken and thanks for that wonderful call. You made my day. We truly appreciate your feedback and references. We hope you would enjoy your leather sectional sofa for many many years to come and would keep us in mind while shopping for furniture :)
thanks
James

Oceniono na 3 z 5

Great couch, subpar delivery

The couch is amazing and I’m glad to have gone with sofabed.com, however, the delivery was subpar. We were supposed to have full furniture assembly, but the delivery men failed to read the instructions and believed it could not be assembled. They left while the item was still in pieces, saying “sorry, we’re late for other deliveries”. I assembled the entire thing myself after they left and it’s all great now, but I would have preferred this to be done by the people I paid to do it. The product is great, but they should use other delivery people.

11 lipca 2025
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Hi Paul
Thank you for your feedback and my apologies regarding delivery issue. We have taken this issue with delivery company and are making sure this is not repeated. We are also checking out other delivery companies to ensure we can provide 5 star delivery experience.
Hope would are enjoying your couch.
thanks
Avni

Oceniono na 5 z 5

I ordered a luonto couch from sofa bed…

I ordered a luonto couch from sofa bed and was delivery just 3 weeks later , I never expected such a quick turn around! Company was great at communicating with me and giving me very frequent updates!

10 lipca 2025
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks Catherine, we are the largest volume dealers of sleepers and hence we keep large inventory of sleepers. We also maintain close relationship with delivery companies enabling us to deliver goods at faster speed.
We are grateful for your feedback. Thanks for doing business with us and looking forward to serving you in future.
thanks
Dave

Oceniono na 5 z 5

Love Sofabed

Great communication. White glove service did an excellent job. My couch is beautiful. The quality is very nice. Will be ordering a matching power recliner.

12 czerwca 2025
Opinia niezależna
Logo sofabed.com

Odpowiedź od sofabed.com

Thanks Trish. Gio Italia Baxton Leather Sectional Sofa is one of our most popular sectional sofas and we are glad you are loving it.
thanks
Vik

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