Absolute scam. Ordered 4 boxes (240 cans each) for my website. 3 of the 4 boxes ended up being returned to the UK. Never saw that money back, 1800€. Kopan and Snushaven don't answear phone calls, tex... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I’ve made multiple orders from this company and have always been great. The other day i made an order and some items did not arrive due to them being out of stock, i got in touch and responded the sam... Zobacz więcej
I never wrote these. But I have sent 3 emails to your support and directly to CEO about never receiving an order and no one has replied. Check your damn customer service inbox.
Love the company, been buying from snushaven for about a month now and it’s a game changer. I recently got into higher mil snus and being able to order them in bulk is really helpful. Overall love the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are a UK based nicotine pouch distributor, we strive to create the best customer experience every time.
Dane kontaktowe
Zjednoczone Królestwo
- Reuben@snushaven.co.uk
- snushaven.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Amazing service
Amazing service, any problems they sort it out, fast delivery and on time
cancelled my expensive order 5 months…
cancelled my expensive order 5 months ago and they still refuse to give me my refund and customer service has started ghosting me. terrible company
its been almost a month since i ordered…
its been almost a month since i ordered 130$ with shipping and i haven’t received an update and when i reached out for customer support they did not help
the price (which was mine main concern)…
the price (which was mine main concern) was reasonable according to the average price in my country. I'm from Italy and The delivery took only 5 days. The product was perfect (it was 5 cans of siberia). I would say that snusheaven it's worth it expecially if you make use of the special offers.
Great
Honestly it took 5 days to get my tubs . Everthing is good and in perfect condition and 5 days of shipping to the US is amazing . And Kopan did great with the Haven Grape Cola . Snushaven is the Goat and I’m already ordering more. This is also my 4th order .
I didn’t get my package after waiting…
I didn’t get my package after waiting three months and I still haven’t received my package but customer service was really good
It’s been 2 months since I ordered and…
It’s been 2 months since I ordered and still haven’t received it
Slow customer support
Slow customer support, no reply from instagram, email, website chat
Lees dit !
Het pakket is snel bezorgd binnen 3 dagen , ook kreeg ik updates van wat er met het pakket gebeurt. Mijn snus is ook helemaal in goede conditie aangekomen
I ordered like 2 months ago and wait a…
I ordered like 2 months ago and wait a while for my package then I saw it got sent back , so I texted them and it took like 2 weeks for them to respond and they finally sent it back and I finally got my package after like 2 -3 months and not all the snus I ordered were in the package, pls get in contact with me to send me the missing snus that was not in my package. Thank you
I ordered 4 packs of some snus and they…
I ordered 4 packs of some snus and they did not deliver and its been 3 weeks i talked to a support team member who said they would refund my order in no more than 10 days well its been well over that this company is msotly a scam
I received my order #28162 6th…
I received my order #28162 6th December, but it turned out to be open. Only two items from the entire order were delivered, the rest are missing. The Royal Mail photo shows that the parcel was opened before it was received. Support doesn’t answer me.
I ordered around a month ago and it…
I ordered around a month ago and it said my order was returned back to the sender, I tried to contact customer support and no answer. I spent almost $70 to receive nothing. Hoping for a reshipment.
My order hasn't arrived for 2 months…
My order hasn't arrived for 2 months and i don't think I'm going to receive it
Snushaven’s products are good and Ive…
Snushaven’s products are good and Ive ordered from them a few times but when orders go missing and never arrive, which happens often, they become completely useless and support is zero help. It doesn't matter who you email or if you use their chat-box. They will just outright ignore you and you will never see any of what you ordered.I am satisfied when my packages make it to me but when they don’t it just gets extremely annoying because you spent all that money to get nothing. It is really unfortunate and I understand that I am US based and shipments and customs can be difficult but the customer support just sucks
Customer service is egregious
the customer service has been horrible. The dude only replys thru the website never email. And is cold and rude and unhelpful. Delaying and pushing problems. I haven't heard from them in a week. And I have no idea whats going on with my order. They won't refund me. Orderd from snuzyn and snusme both arrived and we're cheaper. Customer service is so great over there to Never shopping here again 🤞
Great experience
Tried mint Havens for the first time and could be one of my favs, fast shipping and nice to add a free tub. Will buy from here again.
They are scam
They are scam, they dont sent me product and dont give me payout
It's been three weeks since I ordered... nothing
It's been three weeks since I ordered, and it still hasn't arrived.
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