Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This was our first time using Snug and the experience was very positive. The platform was clear, user-friendly, and easy to navigate. We particularly valued the notifications, which kept us informed t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Snug made applying feel effortless and quick. Other real estate application websites were a bit longer and some did not even save information! I will speak positively of Snug to anyone applying for a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi leasingowe

Napisane przez firmę

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

232 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

It was easy enough to follow along and…

It was easy enough to follow along and give all the information.
Was just annoying when trying to add someone onto the application as when the application got sent kept coming back as 3 people when it was only 2..... finally figured it out though and got approved 🙌

9 stycznia 2024
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Hi there, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Oceniono na 5 z 5

An easy streamlined application…

An easy streamlined application experience with an intuitive UI

2 stycznia 2024
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Hi Delaney, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Oceniono na 1 z 5

What a ridiculously bias form logic

What a ridiculously bias form logic. Designed for bread and butter office workers.

Being a early career researcher or legitimately any other career type that might have multiple income streams or non-standard work contracts: retirees, small business owners etc etc and you physically cannot use this form to apply.

27 grudnia 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Hi Adam, sorry to hear about your experience with Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience. Thanks for taking the time to let us know and all the best with your new home.

Oceniono na 5 z 5

Very fast

Very fast, helpful, transparent

21 grudnia 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Thanks for the positive review, Kellie! We're so pleased to see you enjoyed your experience on Snug.

Oceniono na 4 z 5

Simplicity of the application form is…

Simplicity of the application form is the reason for the 4 stars. Compared to 2form and others, navigating through the form was easy and very intuitive.

5 grudnia 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Thanks for the positive review, Nabeel! We're so pleased to see you enjoyed your experience on Snug.

Oceniono na 1 z 5

This software discriminates against…retirees, senior cictizens

This software discriminate against retirees, as requires last 2 years employment and rental references.
As a result I have to make a manual application for each property via the property manager.

Can't understand why any business would use crap software like this.

30 listopada 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Hi Kevin, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Oceniono na 1 z 5

I never received my order

I never received my order, no one has responded to my emails, there is no phone number to be called. Then I get an email saying I forgot something only to be a false statement, it just goes to there web page. Very upset

2 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Really easy to use!

Really easy to use! Covers all the bases and make for fast and smooth communication. Very happy!

21 listopada 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Thanks for the positive review, Kayla! We're so pleased to see you enjoyed your experience on Snug.

Oceniono na 5 z 5

Great experience

Great experience using Snug. Well presented and easy to navigate.
Would recommend to all real estates.

3 listopada 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Hi Ellee, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Oceniono na 5 z 5

It was easy to apply

It was easy to apply. Also, sending notifications when new houses available in the market.

31 października 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Thanks for the positive review, Jins! We're so pleased to see you enjoyed your experience on Snug.

Oceniono na 5 z 5

Super Easy! Super Efficient!

Super Easy! Super Effecient! I am impressed!

28 października 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Thanks for the positive review, Conny! We're so pleased to see you enjoyed your experience on Snug.

Oceniono na 4 z 5

Upload everything once and then just keep clicking 'apply'

There was a lot to upload and some of the option lists did not apply to us, so an 'other' option with explanation field would be useful. But overall it was easy to understand what was required and ultimately delivered a successful rental application. I liked that it lets you upload a photo of yourselves, too.

27 października 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Thanks for the positive review, Anna! We're so pleased to see you enjoyed your experience on Snug.

Oceniono na 1 z 5

Snug took me all the way to the end…

Snug took me all the way to the end only to find it would not accept my profile because I did not have a current AUS driver's license. How stupid is this as a multicultural country even though I am an Australian Citizen?

26 października 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Hi Colin, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Oceniono na 5 z 5

Fantastic experience with Snug.com

I was immediately impressed with the ease of navigation and user-friendliness of the Snug.com platform. It made the entire application process smooth and efficient. Your intuitive interface and clear instructions made it a pleasure to work with.

I was amazed by the quick and thorough assistance provided by your customer support team. Every inquiry was handled with the utmost professionalism, and I felt valued as a customer.

One of the most important aspects for me was the timely and consistent prompts and notifications from the platform. From submitting my application to receiving updates and feedback, I was consistently kept in the loop. This level of transparency made the process much less stressful.

Snug.com went above and beyond by providing a wealth of resources and information to help me understand the real estate application process. The comprehensive guides and tips were invaluable, and they demonstrated your commitment to ensuring applicants have all the information they need.

I'm thrilled to share that my application was accepted without any complications, thanks in large part to the support and guidance provided by Snug.com. It's evident that your team is dedicated to ensuring a positive outcome for applicants.

27 października 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Hi George, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Oceniono na 5 z 5

Big smiles, a sympathetic ear and a rapid turnaround.

I can't believe how seamless this process was with Marshall White. From the moment I met the smiles of Property Manager, Ella, to the rapid turnaround in review and acceptance. I am extremely happy that Ella went above and beyond to help me secure this rental property. Thank you so much.

18 października 2023
Opinia niezależna
Logo Snug.com

Odpowiedź od Snug.com

Hi Robbie, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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