Poor communication, tracking number that shows delivered, but no delivery was obtained. NO response to numerous emails requesting full refund. The shipping company was not united states shipper, so no... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Do Not Order from this company or Sntchx, placed 2 separate orders, tracking wasnt accurate I use the "shop" to track all my orders nothing ever updated, then after I report this, one order the one pl... Zobacz więcej
I wish I could give them 0 stars. I placed my order April 27, still haven’t received my package. After reading you guys story, I believe we been scammed. Report this to your financial institution and... Zobacz więcej
Brought some nice fluffy pj's, ordered over 6 weeks ago. Still haven't received, they are refusing to issue refund. Also charged me £50 for a "VIP membership" that I was unaware was added to my origin... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
If I could rate lower I would
If I could rate lower I would! Avoid at all costs! Order never arrived. After multiple emails, Instagram messages, not one reply almost a month later. Still no progress and trying to sort issue with my bank.
SCAMMERS SCAMMERS SCAMMERS
SCAMMERS SCAMMERS SCAMMERS
Stay away at all costs and they add your card to a monthly subscription without you knowing and bill you £50 a month later
Avoid. Scam. Fraud.
Scammers. Fraudsters. Do not buy from this company. They advertise a vip option as free for delivery but in the small print terms and conditions although you see it as FREE they will charge you £50 later on and there’s nothing you can do about it. Super disingenuous and very sneaky.
Absolutely terrible
Absolutely terrible! I placed an order 5th May with a voucher they sent me for 85% off, I'm still yet to recieve my order and now they've also scammed me and signed me upto a VIP membership, which I never agreed too, and have taken a further £50 from my account! I've tried contacting them to cancel my membership twice now and get a refund but nothing! So I'm having to dispute this with my bank now, AVOID AT ALL COSTS! As I've now been done out of £70!
SCAMMERS - AVOID AT ALL COSTS
scammers
received the product late, it's okay but not the same as advertised, quality is like 4/10
then weeks after arrival, a random attempted charge of over £50 on my card from the company, luckily my bank blocked it.
For reference my order was less than £12
MASSIVE SCAM
Order arrived weeks late and it was nothing like shown on the website. Poor quality material and poorly made. A month later they charged my card £51 for no reason. AVOID THIS SITE - MASSIVE SCAM.
SCAM
Bought some clothes they arrived, a few months later I get a call from Barclays Bank at 3am saying SNTCHD.COM are trying to take £90 from my account, luckily they knew it was fraudulent but I had to freeze my current card and get a new one.
Absolutely fraudulent.
My orders never arrived. I came across it with Instagram ads. I shopped by trusting the certificates on their site that created a lot of security feeling. They never respond to emails or messages.
I strongly advise you dont buy.
Scam
Scam. Never arrived. After ordering i kept getting ads for similar pjs. Looking into it, you can get the same ones from China even cheaper. I’d guess that’s where they get them.
Absolute disbelief
Places an order on 12th May for a dress for my daughters birthday. As yet no sign of dispatch email so I phoned them. I spoke to a guy who swore at me and was unspeakably rude! He said he didn’t give a f&%k that I was chasing an order!!! I’m completely gobsmacked. Glad I paid on my credit card so I can get my money back! DO NOT USE THIS COMPANY
My order process was terrible
My order process was terrible. Poor customer service. The outfits delivered were in a very shabby state. Dirty finishing and packaging. Low quality fabric. No refund policy or better exchange method. Would never ever recommend. This is the worst company ever. They act very shady. I would beg you please don’t purchase from them. They said no refund for items on sale but guess what all items are on sale.
Update on previous review.
Update on previous review.
Have posted on their website a review of product. 1 star, and this review has magically not appeared.
Clearly very dubious practice
Avoid these scammers !
Avoid these scammers !
What turned up is nothing like the listing. Colour, shape and materials are of a very poor quality. Customer service is non-existent. Refund refused even though the listing refers to a guaranteed hassle-free refund. Do not deal with these crooks!
Scammers
Product nothing like website.
Images on website clearly offer hassle free returns on the product as the image has been put specifically on the product.
Then refuse to offer a return when questioned upon quality.
Hoping Klarna will prove helpful when I submit my evidence to them when I refuse to pay.
False advertising of products, false advertisement of returns.
Avoid at all costs
Excellent website
Excellent website, recommended and spectacular customer support
AVOID
Absolute trash of a company. Advertise products they don't deliver then refusing to accept the return based on grounds of not as described. Style is completely different to the one ordered. Inferioir quality, missing features but for them every thing is alright because they have your money. They advertise no hassle returns while making all sorts of excuses just not to accept the item back. PayPal had to step in to put them in the right place. Also products sent from China not even repacked while they think they sell a premium product. Rip off.
Love the items on this website.
Recieved order in good time and happy…
Recieved order in good time and happy with the product recieved.
Finally Arrived.
As other reviews state I am receiving the same emails. Email states items have been shipped. I check the Tracking with EVRI and it states awaiting on the arrival. I then received another email stating all orders are late due to high demand and give a discount on any other orders of 20% off. I emailed back stating I doubt very much I shall be making anymore purchases from them due to the appalling situation of this first time order! Then I emailed the Company and they stated my delivery will be soon! I placed 2 orders on SNTCHD 13 days ago and the Tracking details have still not changed. If and when I receive the order I will update this Review.
UPDATE: 15/05/2023
My items did eventually arrive! The clothing I purchased were too small and I ordered the correct size of clothing. Will not be making anymore purchases from this company.
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