Insane. Website forces you to create an account just to view and attempt to order a product they don't currently carry. Why has buying a pair of shoes become like this? These companies are insane and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compar... Zobacz więcej
Reakcja na opinię
This company is exceptional! First order with the same item it had an issue which has been resolved immediately. 2nd time ordering with the same item, it went very smooth. No hiccups or whatever. Fast... Zobacz więcej
Reakcja na opinię
Purchased a Japanese exclusive Popmart skullpanda from this site. This site communicates with via email. Despite it taking 13 days to complete which is the average time of shipping from China to US th... Zobacz więcej
Reakcja na opinię
4,1
Dobra
229 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I am very satisfied of my purchased
I am very satisfied of my purchased. Mega Royal Molly 400% is 101 percent authentic. Will definitely order.
14 listopada 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you so much for your positive feedback! ❤️
We're thrilled to hear that you're satisfied with your purchase and that it met your expectations. 👑🥰
We truly appreciate your trust and are excited to serve you again in the future. 💕
Shoes in wrong size
I bought a few and there were no issues until recently. My latest order, the A Ma Maniere Air Max 95, was sent in the wrong size. I ordered a size US10. But it was sent in US8.5. The size tag shows Size US10 in women size but it's not a women's shoe. That's why I ordered US10 for myself.
Also, I hope they indicate on the app if its a women's sizing or men's, so that it's clearer for us buyers to order the correct size and avoid any incident.
9 listopada 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by receiving the wrong size.
The error occurred due to a mistake by our inspection team, who mistakenly confirmed the item as a women's size, resulting in the wrong item being shipped. We deeply regret this oversight.
We have reported this issue to our staff management team.
To prevent similar problems in the future, they will further enhance the process of size confirmations, with both the inspection and authentication teams exercising increased diligence.
Additionally, they are continuously reviewing and improving the verification process to more accurately determine whether an item is men's or women's sizing. These steps will ensure that all shipped items meet our quality standards.
We appreciate your valuable feedback, as it helps us improve our processes and provide a better experience for our customers.
Thank you again, and please accept our apologies for the trouble caused.
Really good customer service
Really good customer service, and really nice tracking information. One of the best I've had in a long long time!!
12 listopada 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you so much for your kind feedback!
We're thrilled to hear that you had a great experience with our customer service and tracking updates. It’s our goal to make every transaction smooth and satisfying.
We look forward to serving you again in the future!
The process was simple and efficient to…
The process was simple and efficient to sell on the site/app. The market value was also fair and transparent.
28 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you very much for your kind review!
We are happy to hear that you had a smooth and pleasant experience selling on our platform. 🙌
We will continue to provide the best service possible and so we hope to serve you again in the near future!
Japan to Philippines
This is my first transaction with SNKRDUNK, I ordered a watch shipped to the Philippines.
Everything went smoothly! It took 8 days for me to get the package. It’s 100% authentic and brand new!!! The authentication model was great and I have nothing to worry. Will recommend this app! 🫡🥳
P.S I paid taxes and customs duty upon delivery but this isn’t Snkrdunk’s scope. It varies from country to country. We just have a high tax rate in PH 🤣
11 listopada 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you so much for sharing your experience with us! 🇵🇭❤️
We're thrilled to hear that your first transaction with SNKRDUNK went smoothly and that you're happy with the item you received. We take great pride in ensuring authenticity and that each item meets our guideline standards, so it's wonderful to know that you felt confident with your purchase. 🙌
We also truly appreciate your understanding regarding taxes and customs duties, and we're glad to hear everything worked out on your end! 🙏
Thanks again for the recommendation! We look forward to serving you again soon. 🥰
This was my purchase from…
This was my purchase from snkrdunk..best place get sneakers, when it's under authentication process they found out that there's two shoelaces missing ,they contacted the seller and got the missing shoelace..definitely will purchase again..highly recommend!!
18 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thanks for the great review! 🥰
We're glad to hear you had a positive experience with us. Our team works hard to make sure that each item passes our authentication guidelines, so we're happy we could take care of the missing shoelaces and we thank you for your patience as we check on it. 🙌
We really appreciate your support and look forward to your next purchase. Thanks again for recommending us!
Excellent shopping experience
I love their CS the most , quick responses and they also handle & send out the products quickly and properly.
7 listopada 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you so much for your feedback!
We’re thrilled to hear that you love our customer service and appreciate our quick responses and efficient handling and shipping.
Your satisfaction means a lot to us, and we look forward to serving you again!
Was charged $54 postage for one pair of socks
I was charged $54 postage for literally just one pair of Supreme Jordan socks. What kind of business practice is this?! I spoke to a customer service rep and was just told that they wouldn't cancel the order or even just charge the reasonable postage amount. They simply didn't care.
This is completely unacceptable!
5 listopada 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for reaching out and sharing your concerns.
You can check the shipping fees before purchasing by following these steps, and we hope this will be helpful:
-Search for the item;
-On the size selection screen, you can see the shipping fee listed for each item;
-On the purchase confirmation screen, the amount for "Shipping fee" is also displayed;
Please review the shipping fees with above steps and consider them within your budget before purchasing.
Our warehouses are based in Japan or Singapore, so in some cases, shipping fees may not meet your preferences, and we apologize for that. However, as seen in today’s promotion, we sometimes run campaigns that offer discounts on shipping fees, so please keep an eye out for these opportunities.
Additionally, we are continually working to improve our services based on Voice of Customer feedback, so thank you again for sharing your thoughts with us!
Snkrdunk is the best place to buy and…
Snkrdunk is the best place to buy and sell sneakers. All fees are very economical. And lightning fast shipping. Highly recommend.
1 listopada 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for your excellent review!
We are very happy to hear that you are please with our service and fees!
We appreciate your support and we look forward to serving you in the future too.
Quick ship looked great
Looked great quick ship, buy at ease that purchases are authenticated
2 listopada 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for your wonderful feedback! 🥰
We’re glad to hear you’re pleased with the shipping and feel assured by our authentication service. 🥹
We truly appreciate your support and look forward to serving you again!
Good tracking before we received the…
Good tracking before we received the item. Authentic checking . 100% to order from SNKRDUNK
3 listopada 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you so much for your review! ❤️
We’re delighted to hear your positive feedback about our tracking and authentication. ✅
Your support means a lot to us, and we look forward to serving you again in the future!
Great customer service
Great customer service. They checked my order and authenticated it properly.
31 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you so much for your kind words! 🥰
We're glad to hear that you had a positive experience with our customer service.
If you have any further questions or need assistance, feel free to reach out!
Trustworthy Platform
Made 5 purchases so far and all were pleasant and smooth transactions, with prompt replies from customer service on update of shipping status. Recommended
30 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for your kind words! 🥰
We're thrilled to hear that you've had such a positive experience with your purchases.
Your recommendation means a lot to us, and we look forward to serving you again in the future!
As a seller
As a seller, I use SNKRDUNK as the platform to sell as it does not charge seller fees and it allows flexibility for seller to ship out.
29 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for your feedback!
We're glad to hear that you appreciate our seller-friendly platform and the flexibility we offer.
If you have any questions or need assistance, feel free to reach out. Happy selling!
Legit seller
25 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for your positive feedback!
We're glad to hear that you had a great experience with us.
If you need any further assistance, feel free to reach out!
Overall great experience
This is my nth transaction here, overall great experience.. just except when seller fails to ship(which is not their fault) and you waste your time waiting, and you get nothing
29 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for your feedback!
We're glad to hear you’ve had a great overall experience with us.
Regarding sellers that do not abide to our rules, rest assured that we closely monitor the status of every transaction and already take measures against such sellers.
When we identify situations where sellers do not comply with our policies, for example when transactions are cancelled due to items not being shipped within the shipping deadline, we require these sellers to pay cancellation fees as a penalty, and we even restrict their account usage if necessary.
Your input is valuable, and we’re continuously working to improve our platform to minimize these occurrences.
If you have any further concerns, please don’t hesitate to reach out!
Service was prompt & no doubt product…
Service was prompt & no doubt product was authentic.
25 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for your feedback!
We're glad to hear you were satisfied with our prompt service and the authenticity of the product.
We look forward to serving you again!
The best support
Thank you for a smooth resolution of my issue. Kudos team.
24 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you for your kind words!
We're glad we could resolve your issue smoothly.
Kudos to you as well for being such a great customer!
Odpowiedź od snkrdunk.com
Thank you very much for your review and your kind words! 😊
We hope that you are satisfied with your purchase and we look forward to serving you again in the future, too!
Professional Customer Service Support
Customer Service Support is very professional & fast response.
Item on the platform also up to date
Recommended
19 października 2024
Opinia niezależna
Odpowiedź od snkrdunk.com
Thank you very much for your kind review and we are thrilled to hear that you are pleased with our team's service!
We look forward to serving you again soon! 😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.