Snaptrip Recenzje 3168

Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens. Watching shooting... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wynajem wakacyjny
  2. Domek
  3. Wynajem domków
  4. Wynajem apartamentów wakacyjnych
  5. Kwatera gościnna

Napisane przez firmę

60,000 cottages from big-name partners, in one place. We have live availability and a painless booking process. Payments are taken by our professional cottage management partners but by booking via Snaptrip you'll pay the lowest price. As part of the Snaptrip family we also run Last Minute Cottages, Big Cottages and Dog Friendly Cottages.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing location not far from York

Amazing location not far from York. The hostess Colette was wonderful so helpful and made my birthday stay so enjoyable and welcoming. We had everything we needed there. Loved the hot tub, the shower was so nice and the four poster bed was so comfortable. Can’t wait to come back. Thankyou again for my card and chocolates! See you again soon.

18 kwietnia 2026
Opinia niezależna
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Frances,

Thank you so much for your wonderful review! We’re delighted to hear you had such a fantastic birthday stay and that your host helped make it extra special with such a warm and welcoming experience.

We look forward to helping you plan your next stay soon!

Best wishes,

Rebecca

Oceniono na 5 z 5

Villa Martine merita un pieno 10/10…

Villa Martine merita un pieno 10/10 perché è una delle poche strutture a Cefalù che mantiene esattamente ciò che promette nelle foto. La casa è moderna, rifinita con materiali di qualità e dotata di tutti i comfort tecnologici che servono davvero, dal Wi-Fi impeccabile alla climatizzazione efficiente in ogni stanza. La posizione a Mazzaforno è strategica: arrivi al mare a piedi in pochi minuti. Pulizia eccezionale, spazi esterni gestiti benissimo per garantire la massima privacy e una gestione professionale la rendono una scelta sicura per chi cerca una vacanza senza imprevisti in un ambiente di alto livello.

6 kwietnia 2026
Opinia niezależna
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Noemi,

Thank you so much for your fantastic review! We’re delighted to hear that Villa Martine lived up to expectations and that you enjoyed the modern facilities, excellent cleanliness, and great location. It’s wonderful to know you had such a smooth and high-quality holiday experience.

We really appreciate you taking the time to share your feedback, and we hope to help you book another perfect stay in the future!

Best wishes,

Rebecca

Oceniono na 1 z 5

I Me alojé en este lugar y no lo recomiendo. Me dieron la habitación muy tarde, no respetaron la hora de entrada y pensé que era una estafa porque no respondían a mis mensajes. El servicio fue pésimo.

I stayed at this place and I don't recommend it. My room was given to me very late, they didn't respect the check-in time, and I thought it was a scam because they didn't answer my messages. The service was terrible.
The price was high for the service I received. I don't recommend it.

Me alojé en este lugar y no lo recomiendo. Me dieron la habitación muy tarde, no respetaron la hora de entrada y pensé que era una estafa porque no respondían a mis mensajes. El servicio fue pésimo.

El precio era muy alto para el mal servicio que recibí. No lo recomiendo.

18 kwietnia 2026
Opinia niezależna
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Kevin,

We’re very sorry to hear about your experience and understand how frustrating this must have been, particularly with the delayed check-in and lack of response to your messages. We can also appreciate why this left you feeling very disappointed with your stay.

As a booking platform, we don’t manage the properties directly, but feedback like this is taken very seriously. Please contact us at support@snaptrip.com with your booking details so we can look into this further with the relevant parties and ensure it is properly reviewed.

Thank you for taking the time to share your feedback.

Best wishes,

Rebecca

Oceniono na 5 z 5

Easy to move around the site & look at…

Easy to move around the site & look at accommodation.

20 kwietnia 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi June,

Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to navigate and browsing accommodation was straightforward.

We hope you find the perfect stay for your next trip and look forward to helping you book it!

Best wishes,

Rebecca

Oceniono na 4 z 5

Happy booking

Booking was easy and appears safe .

19 kwietnia 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Philip,

Thank you for your lovely review! We’re really pleased to hear you found the booking process easy and reassuring.

We hope you have a fantastic stay, and we look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Oceniono na 5 z 5

Website worked well with filters and…

Website worked well with filters and was easy to navigate

17 kwietnia 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Mr & Mrs Hunt,

Thank you so much for your wonderful review! We’re delighted to hear that you found the website easy to navigate and the filters helpful in finding the right stay.

We hope you have a fantastic trip and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Oceniono na 1 z 5

Belle villa juste d'apparence ...

Belle villa juste d'apparence ...
Oder d'égout, problèmes sanitaires et de climatisation et le meilleur pour la fin vous vous faites racketter sur la caution même si tout est OK.
En vous parlant de pourcentage sur commissions !!!!
HONTEUX SCANDALEUX

8 kwietnia 2026
Opinia niezależna
Logo Snaptrip

Odpowiedź od Snaptrip

Hi there,

Thank you for your feedback to your recent stay, we are sorry to hear that your experience did not meet your expectations.

As a third-party booking platform, we don’t manage the property directly. However, the quality of the accommodation we feature is very important to us, and we’re happy to guide you on how to submit a formal complaint to the hotel via their managing agent so they can address your concerns and improve their service.

You can contact us anytime at support@snaptrip.com, and we’ll be glad to assist in passing your feedback on.

We truly appreciate you taking the time to share your experience and hope your next booking with Snaptrip is much smoother and more enjoyable.

Best wishes,
Chelsea

Oceniono na 5 z 5

Competitively priced accommodation

Competitively priced accommodation, easy booking process and allowed a wed - sun booking that other companies wouldn't.

12 kwietnia 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Ollie,

We're happy to hear that you found our accommodation competitively priced and the booking process easy.

We're also glad our booking flexibility met your needs. Thanks for your positive feedback!

Best wishes,
Chelsea

Oceniono na 5 z 5

easy to use process

11 kwietnia 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Andy,

Thank you for leaving us such positive feedback, it is great to hear that you found the website easy to use.

We hope you enjoy your holiday.

Best wishes,
Chelsea

Oceniono na 5 z 5

Easy to use

Easy to use, very happy

10 kwietnia 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Sharon,

We're happy to hear that you found it easy to use, thank you for leaving us the positive feedback.

We hope you have a lovely holiday.

Best wishes,
Chelsea

Oceniono na 5 z 5

This lovely annexe let by the perfect…

This lovely annexe let by the perfect hosts, Zena and Mark, was like stepping in a piece of paradise. My wife and I fell in love with both the house and the stunning gardens.

Watching shooting stars and comets in the night sky and wondering around the beautifully laid out gardens and ponds was by far the most magical holiday we have shared in 15 years.

Zena and Mark were wonderful hosts and made us feel most welcome. There was not a thing lacking from the beautifully decorated and comfortable annexe and surroundings. We have found our annual tradition holiday place.

Thank you Zena and Mark for sharing this absolute gem of a place! See you again soon. Sharon and Louise x

3 kwietnia 2026
Opinia niezależna
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Sharon and Louise,

Thank you so much for your wonderful review!

We’re absolutely delighted to hear how much you enjoyed your stay, it’s fantastic to know that Zena and Mark made you feel so welcome and at home.

We’re so pleased this became such a meaningful getaway for you both.

It’s especially lovely to hear you’ve found your new holiday spot, we’re sure Zena and Mark will be thrilled to welcome you back again soon!

Best wishes,
Chelsea

Oceniono na 1 z 5

Could not speak to any person…

Could not speak to any person concerning my booking by Phone or by messaging could not login via the app I have now cancelled the holiday as I need to speak to a real person not a computer or AI?

5 kwietnia 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Jonathan,

We’re really sorry to hear about your experience and that it led to you cancelling your stay. We completely understand how frustrating it must have been when you were trying to speak to someone about your booking.

Just to clarify, Snaptrip doesn’t currently use AI on our phone lines or operate an app, so it sounds like the difficulty you encountered may have been when trying to contact the property managers directly. Our team is always happy to help if you need to speak to someone about a booking.

You’re very welcome to call us on 0203 637 0812, or email support@snaptrip.com, and one of our team will be glad to assist.

Best wishes,

Rebecca

Oceniono na 5 z 5

Just so easy

The booking process was just so simple and quick. Just now hoping the cottage will be exactly as described.

7 kwietnia 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Paul,

Thank you so much for your wonderful review! We’re so glad to hear the booking process was quick and easy.

We hope the cottage lives up to your expectations and that you have an amazing stay. We're sure you'll make some great memories there!

Best wishes,

Rebecca

Oceniono na 5 z 5

Simple procedure

Simple procedure, only problem was trying to pay the deposit, I was in a loop, however, managed it in the end.

31 marca 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Stephanie,

Thank you so much for your lovely review! We’re really pleased to hear you found the booking process simple overall, though we’re sorry to hear you experienced a bit of a loop when trying to pay the deposit.

We’re glad you managed to get it sorted in the end, and if you ever run into anything like that again our team will always be happy to help.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Oceniono na 5 z 5

Really Easy to book our holiday through…

Really Easy to book our holiday through this site, will defo use them again.

30 marca 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Alison,

Thank you so much for your lovely review. We’re delighted to hear you found it so easy to book your holiday and that you’d use us again!

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Oceniono na 5 z 5

First time using snaptrip

First time using snaptrip. Easy and detailed info

26 marca 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Johar,

Thank you for your lovely review! We’re thrilled to hear your first experience with Snaptrip was easy and that you found the website information detailed!

We look forward to helping you plan many more fantastic stays in the future!

Best wishes,

Rebecca

Oceniono na 4 z 5

Very easy

Very easy, fill in the details. Job done ✔️

25 marca 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Hazel,

Thanks for your review! We’re thrilled you found it quick and easy to book with us.

We can’t wait to help you find your next stay soon!

Best wishes,

Rebecca

Oceniono na 1 z 5

Booking cancelled last minute

Booked a caravan as a base for the family in order to visit a sick relative nearby. Confirmed and paid and received all appropriate emails to confirm our stay. 4 days later received a call to say due to a glitch the booking was now cancelled and refunded. Would not recommend this company use other more reputable providers to book your holiday with.

22 marca 2026
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Jenna,

We’re so sorry to hear about your experience, especially given the circumstances around your trip. That must have been incredibly frustrating and worrying after receiving confirmation of your booking.

From what we can see, the cancellation appears to have been made by the property manager, Sykes Cottages, and we unfortunately weren’t made aware of the issue at the time. This certainly isn’t the experience we want for anyone booking through us.

We’d really appreciate the opportunity to look into this further and raise it with Sykes Cottages. Please feel free to contact us at support@snaptrip.com or on 0203 637 0812 to discuss your experience so we can review what happened and see how we can help make things right.

Best wishes,

Rebecca

Oceniono na 5 z 5

When my partner and came across your…

When my partner and came across your beautiful place we fell in love, we both haven't been too the lakes so really looking forward to visiting this beautiful place 💕

22 marca 2026
Opinia niezależna
Logo Snaptrip

Odpowiedź od Snaptrip

Hi Karen,

Thank you so much for your lovely review! The Lake District really is a special place for a getaway! If it’s your first time visiting, you’re in for a treat.

We hope you both have a wonderful trip and make some fantastic memories exploring the area.

Best wishes,

Rebecca

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej