Snapfish New Zealand Recenzje 

148
•
Wynik TrustScore: 2.5 na 5

2,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I am a photograher & have been making calendars with Snapfish for some years now. The website is generally easy to navigate & the pricing good if you take advantage of a sale. I've only had probl... Zobacz więcej

Oceniono na 5 z 5

I used the service to design cards to announce my new baby arrival and thank people for their baby gifts etc. Their website is pretty intuitive with good design choices and customisable on my phone so... Zobacz więcej

Oceniono na 1 z 5

Never got my photos, says it was delivered to another part of Newzealand, no way of getting them and can’t get in touch with snap fish. Terrible company don’t use them!!

Oceniono na 1 z 5

I have asked three times for my delivery address to be changed after the delivery was confirmed and still nothing has happened I've tried a fourth time – and I'm now waiting again

Informacje dotyczące firmy

Informacje przekazane przez różne źródła zewnętrzne

At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.


Dane kontaktowe

2,6

Słaba

Wynik TrustScore: 2.5 na 5

148 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,6

Wszystkie recenzje

(148)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 29

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

RIP OFF POSTAGE. Do not waste your time with this company.

I have used Snapfish for corporate gifts for a few years now and have always been really happy both with the products and with the delivery and shipping costs. I just spent time creating 15 custom made facemasks for our business and more business cups which we showcase to our guests everyday in our B&B and always use as gifts. 15 cloth masks alone were going to cost $89. I queried the cost and was told that they are sure that I will like their high quality delivery....I had that with the reasonable costs. WHAT A RIP OFF. Did not order the facemasks. Adding the cups was going to put the postage at about $150. Will not use or recommend this company ever.

UPDATE: Their reply is rubbish. I did not purchase any masks or any product due to the outrageous shipping charges.

19 października 2021
Opinia niezależna
Logo Snapfish New Zealand

Odpowiedź od Snapfish New Zealand

Hi Lyn,

Apologies for the misunderstanding. If you would like to get in touch with one of our customer service representatives we would love to be able to help you out with your order and ensure your Snapfish experience remains a positive one. 😊

PHONE
Call us on: 0800 647 856
M-F, 11:00 AM to 8:00 PM (NZST), except for NZ and AU public holidays.

Local calls charge apply. Take advantage of our callback feature. You won't lose your place in the queue and we will call you back as soon as your turn becomes available.

Oceniono na 1 z 5

Don’t waste your money

I am a professional photographer, I took advantage of a print deal just for snaps of my own children. My photographs arrived discoloured and grainy. I made my complaint to the company who was more than willing to help. I sent through pictures of the prints and explained that they are high res and had been resized for print, that with my usual vendor, I have never had these issues.
They proceeded to give me the dummies guide to grainy photos PDF and said I could be refunded my money but only for prints. Why would I want more of the item that they can’t deliver in the first place? I can’t wait to see the photo book when it arrives tomorrow. Woof

27 września 2021
Opinia niezależna
Logo Snapfish New Zealand

Odpowiedź od Snapfish New Zealand

Hi Alicia,
Thank you for your review. We're sorry you are not happy with your prints, please feel free to contact our Customer Service team should you have any more issues in future.

Oceniono na 5 z 5

I had a great experience with snapfish

I had a great experience with snapfish, I ordered my prints and they came in a reasonable time frame and they were just great to have physical copies of the grandkids

22 września 2021
Opinia niezależna
Logo Snapfish New Zealand

Odpowiedź od Snapfish New Zealand

Oh that's lovely news Vikki, we're glad you love them 😊

Oceniono na 5 z 5

Service is easy and prompt

Service is easy and prompt. This is the only service now that I order prints not that I do it a lot.
Good to get stuff delivered to door
And the gifts with the photos on are great.
Have recommended you to several of my friends.

22 września 2021
Opinia niezależna
Oceniono na 4 z 5

Up North

Dont think my last two attempts went through
I was disappointed with my most recent small soft cover book.When I opened it there was a line of glue down each page where pages should have been stuck over it, on most pages I had to crease the page and hold each one down to cover the glue strip

22 września 2021
Opinia niezależna
Logo Snapfish New Zealand

Odpowiedź od Snapfish New Zealand

Hi Maureen,
We're very sorry to hear this. If you would like to get in contact with our customer service team to work out a solution please contact us via our 24 hr chat box here: https://support.snapfish.com/hc/en-us/articles/226561987-Contact-NZ-Customer-Service?c=snapfishnz

Or you can call us on: 0800 647 856 M-F, 11:00 AM to 8:00 PM (NZST), except for NZ and AU public holidays
Local calls charge apply. Take advantage of our callback feature! You won't lose your place in the queue and we will call you back as soon as your turn becomes available.

Oceniono na 5 z 5

Great value, good service

Great value, large range of photos and products. My family love photo books I made & sentimental good fits. Fast delivery. Thanks

22 września 2021
Opinia niezależna
Logo Snapfish New Zealand

Odpowiedź od Snapfish New Zealand

Thanks Anne,
We hope you enjoy them each time you read them. 😊

Oceniono na 5 z 5

Great Photo Books

Very happy with the photo books I have received - they are good quality and arrive quickly/

22 września 2021
Opinia niezależna
Logo Snapfish New Zealand

Odpowiedź od Snapfish New Zealand

Thanks Sue,
We're glad you're happy. Enjoy your photobooks for years to come! 😊

Oceniono na 5 z 5

Excellent service

Excellent service
Good Delivery time
Good products
I will definitely recommend them 👌

22 września 2021
Opinia niezależna
Logo Snapfish New Zealand

Odpowiedź od Snapfish New Zealand

Thanks Tracey,
Enjoy your memories! 😊

Oceniono na 5 z 5

Top marks all round!

Each time I have used Snapfish, I have found the service efficient and easy to use. The end product has invariably been top class and has been admired by all who have seen it. Thanks for everything

28 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

SNAPFISH is rated my top shop!

I have created many memory books with Snapfish. It was easy creating childhood photo books to send to my adult sons living overseas, cheaper than posting boxes of photos. I also made memory books of our departed family members and pets. I enjoy the creativity and making it personal to someone special. When I added photos and text time lining a student I taught for three years from age 5. He can read and look back. Snapfish are generous rewarding all customers and will willingly sort out queries/concerns. Prices are within a reasonable range. Processing and delivery are within time frame given. I ❤ designing my own COVID masks along with birthday and greeting cards. Their site has a vast selection of designs and helpful features. I rate Snapfish as my #1 reliable, quality photo shop!

28 sierpnia 2021
Opinia niezależna

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