Huge thank you to Nicky and Lou for making this part of our wedding experience AMAZING! For going above and beyond there jobs to make us feel so special and delivering our perfect rings. My fussy Husb... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I can't say enough about these wonderful people. Approachable, friendly, so helpful and informative. I will be recommending this company to everyone who will listen to me. Thanks so much Alison!
We had a fantastic experience choosing our wedding rings with Nick at Smooch. From the moment he arrived, he made us feel completely at ease and took the time to understand exactly what we were... Zobacz więcej
I reached out to Nick at smooch to design my custom engagement ring, he took me through each stage and made the process so easy and enjoyable. Nick has a real passion for the craft and was so tran... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Smooch doesn't have shops - we bring our collection of beautiful wedding rings to your home. Every ring is made to order and guaranteed for life. See our website for more details - www.smoochrings.co.uk
Dane kontaktowe
PO Box 372 Northwood, HA6 9GX, Northwood , Zjednoczone Królestwo
- 01895825900
- sales@smoochrings.co.uk
- smoochrings.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic service
Fantastic service, me and my partner had an appointment to fit our busy schedules, the team go above and beyond, my fiancé has opted for a custom fit wedding band to match her engagement ring she was very pleased with the design and can’t wait to see the finished product. Big thanks to Louise
Just wanted to let you know our rings…
Just wanted to let you know our rings arrived yesterday and last night we tried them on and they fit perfectly we are absolutely made up and so excited for the wedding now so we can wear them! So happy with what we chose and it’s all thanks to you! Thank you for helping us. Like I said from the moment I met you at the wedding Fayres I knew it was what I wanted. Thanks Nick for coming to our house it’s a memory we will always cherish.
Super service for quality merchandise
Had never heard of this company before attending a wedding fair with my daughter and future son in law. Met Nick who was extremely helpful but not pushy and who explained all about Smooch. An appointment was arranged for Nick to visit at my daughter’s home for them to choose a wedding band for them both. I also wanted a new ring so I joined them. Nick spent a whole 3 hours with us all and we felt as though you were chatting to a friend. Not one of us felt pressured to buy anything but equally Nick was very knowledgeable and gave good advice. Would certainly recommend this company for their very personal one to one touch with an added bonus of very reasonably priced rings.
PAULINE IS THE BEST
My girlfriend uses Pauline for my engagement ring and was absolutely amazing with her, making the process calming and enjoyable and showing her different rings and even wedding rings that would go with it for future to make sure it was the perfect ring. I know Pauline personally and feel that she really encapsulated everything I could ever want in a ring.
I would recommend Pauline and smooch to everybody because their wide range of rings and abilities means they have the perfect ring for everyone. I can not thank Pauline enough for everything she has done for us and will 100% go to her when we get round to doing our wedding rings because I know I can trust in Pauline and smooch to have the most perfect experience
Perfect
We ordered our wedding rings from Smooch in August and they arrived today. Love them! We're so impressed with the quality and attention to detail. A special mention to Nick, our sales representative. As two VERY indecisive people, he made us feel so comfortable and confident with our decision. Nick was so lovely and we didn't feel at all pressured. He had an amazing selection of rings for us to look at. Would highly recommend! Thank you x
The ring is absolutely stunning
The ring is absolutely stunning. It fits perfectly. Customer service has been extremely responsive and faultless. Very quick and convenient delivery. I could not be any happier with everything and would love to use again in the future!
Poor quality doesn’t stand the test of time
Myself and my husband have been married for 3 years. The service from the smooch representative was great, she was friendly, knowledgeable and we felt comfortable bringing her into our home.
However the quality of the rings is awful. My wedding band has diamonds across it and in 3 years 5 diamonds have fallen out and needed to be replaced. Smooch will do this free of charge but having to send it back regularly is such a pain. I’m done with it now and will be buying a new ring from another retailer. It’s so upsetting that I can’t wear the ring from my wedding day due to its poor quality.
Edit: sorry not sure how to reply. Yes I sent it back to have a diamond replaced. Then 2 more fell out and so I sent it to a different jeweler as this is a repeated problem and again 2 more have now fallen out. Am I able to contact you directly regarding this. I think I could need a replacement. Thank you for your reply

Odpowiedź od Smooch Wedding Rings
Wedding Rings with Nick
We had such a lovely experience with Nick. There was absolutely no pressure and this was helped by being able to do this in our own home.
Nick brought a wide selection of rings, as well as sharing images within his portfolio that helped to really envisage what we wanted for our wedding rings.
Nick was attentive and informed, as well as being thoughtful and open about the costs- allowing us to make the best decision for us.
he really made us feel that whatever we wanted to do, was possible and it was great to hear how much Smooch looks after its customers and is committed to providing an all round fantastic service.
Now we’re just excited to get our rings!!
3 years on and still having a great experience
We've had our wedding rings for nearly 3 years now. Absolutely delighted with them. The Smooch company offered loads of choice and were one the few providers who were willing to quote and make for us in 14k gold (which matched my engagement ring) both rose and white versions. I got a custom cad to fit around my engagement ring, and the team even sent me a wax mould to fit. We revised it and got a remould which fits perfectly. Everything was really quick and we've had our ring cleaned too, so can vouch for years of good service.
Stunning wedding rings
Hello Smooch wedding rings!!
We would just like to leave a 5/5-star review for our stunning wedding rings!! The gentleman that came out to our house in Mirfield was so very friendly and professional, he spent time with us answering any questions we had. He is an asset to your company and deserves praise. Please can you pass on our thanks and appreciation.
We love our wedding rings too they are of a high quality.
⭐️⭐️⭐️⭐️⭐️
From the Binns in Mirfield, West Yorkshire
Pauline was absolutely amazing
Pauline was absolutely amazing, could not recommend her and smooch enough. Top quality customer service. 👏 Very pleased with smooch and their service.
5 star service
Nick was so helpful & patient
Had lots of choice
Was a fantastic experience
Exceeded my expectations…
Wonderful service which I have reviewed previously and provided a 5*. Now leaving another review as I have received the ring Nick helped me design and I couldn’t be happier! It was better than the drawing we created. Exceeded all expectations. Thank you so much Nick.
Amazing service
We met Floss at a wedding fair. She was very helpful and friendly. We liked the sound of someone being able to come to our home so we could try our rings as we so busy most of the time. Solomon came and showed us the rings, he was very helpful and all felt very relaxed. They made my wedding band to match my engagement ring and I’m over the moon with it! My partner loves his band too.
Thank you so much! Would highly recommend 😊
Very knowledgable jewellery consultant
Nick was really helpful in pointing out styles we may like and was extremely knowledgable about jewellery. He is happy to customise your ring to any shape and material.
Excellent customer service
Hi our rings arrived today and are perfect. Just wanted to say how impressed we have been with your company’s communication. Our rep Ashley was so helpful and always got back to us straight away if we had a question. The quality and fit of the rings are excellent. Thank you, I will be recommending your company!
Rings
We met John at a wedding fair in Leeds a couple of years ago, he visited our home with a wide selection of rings and helped us create our own special rings. We had them delivered however they was slightly too small, sent them back and the were resized and back to us 2 weeks later. Fab service thank you! We look forward to treasuring them for years to come
Smooch Pauline fabulous
We met Pauline (Merseyside) 2022 at a wedding fair in the Titanic hotel and we arranged an appointment with her for few weeks later. She is amazing, so friendly and feels like you've known her all your life. She didn't rush either of us and also gave us her opinion and all the options Smooch offer.
She has kept in contact the whole time since we placed our order and has made sure we are happy with the process. Head office have sent a CAD image over of our rings and we are absolutely in love with them just can't wait to wear them (wedding August 2024) and also they have answered every email enquiry I have sent quickly and in detail. I highly recommend smooch to everyone looking for their rings
Excellent service
We found smooch at a wedding showcase, they came to our house and we chose our rings I was keen to have one that matched my engagement band, it was so convenient especially with small children in tow, there was no pressure at all and they was so lovely, they sent a CAD design via email for me to approve. Our rings turned up today and they are both so gorgeous and we can’t wait to wear them! It’s also a lovely touch that smooch will clean and buff them for years to come free of charge!
We pleased with our rings.
We pleased with our rings.
We had few issues along the way with the rings but company dealt with it very quick and professionally and to the very best standards.
We then received beautiful rings and cannot wait to wear them soon.
Thank you
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







