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Smith & Friends Estate Agents Recenzje 

1139
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A huge thank you to Andrea and the wider team at Smith and Friends for providing a 5-star service! They supported me with the sale of my property from start to finish, making the entire process seamle... Zobacz więcej

Oceniono na 4 z 5

Good service and communication. Someone was always available to help if needed and kept us up to date with progress. The staff were all very friendly and helpful. Being able to contact our buyers es... Zobacz więcej

Oceniono na 5 z 5

My dealings with Smith & Friends was really positive. They answered emails quickly and helped me with many queries being my go between with the owners of the house I was purchasing. My needs were take... Zobacz więcej

Oceniono na 5 z 5

Couldn't have asked for more from Smith and Friends, from solicitor advice to assisting with viewings for our sale. We were also lucy to actually find our purchase property that was listed with them.... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami
  2. również w kategorii:
  3. Agencja nieruchomości
  4. Firma zarządzająca nieruchomościami
  5. Inwestycja nieruchomościowa
  6. Nieruchomości – aukcje
  7. Nieruchomości – wyceny

Napisane przez firmę

Our reliable estate agency specialises in sales, lettings, auctions, property management, mortgages, EPCs and surveys in the Tees Valley. Operating in Stockton, Middlesbrough, Ingleby Barwick, Darlington and Hartlepool, our extensive knowledge of the local market and commitment to exceptional customer service, we're here to help you every step of the way along your property journey. Managing Director, Mark Smith has over 30 years experience in Estate Agency. His knowledge and many years of hands on experience have been invested into each office throughout the Tees Valley and developed and nurtured an experienced and trusted team of property professionals which have a proven track record in selling and letting properties in the local area. If you are looking to sell or let your property, we will carry out a free market appraisal and you will benefit from the service of our professional valuers who provide the most accurate valuation to support a successful outcome. As a leading estate agent in the region, with an excellent Trustpilot rating, we have an extensive and up-to-date knowledge of the sales and lettings market. As part of our marketing package, we list on all major portals – Rightmove, Zoopla, On The Market and also our own superb website. In addition to fantastic photographs which highlight a property at its best, we also offer a virtual 360 tour, floorplan and drone footage which can provide aerial photos and a fly-over video. Part of our company ethos is to be a sustainable and responsible business. All of our company cars are electric, our business cards are reusable and contactless and we are continually improving the efficiency of our offices to ensure that our carbon footprint is as minimal as possible. Community is also very important to us. We provide potentially life saving AED defibrillators to each of our offices and the local area, accompanied by trained staff – a commitment we are extremely proud of. We also support local hospices, charities, events and local sports teams as we know how much this means to our local communities. Please do check our social media channels and website to see what Smith & Friends are doing in your local area.


Dane kontaktowe

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Covering across the Tees Valley

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(1139)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 203

Napisz recenzję
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Oceniono na 5 z 5

A great agency, as much for letting as for sales!

I highly recommend Smith & Friends as much as a letting agency as an estate agent. They managed my rented property for many years, until I finally sold it through them.
All the staff are very professional, attentive and well-qualified in their appropriate areas of expertise. I felt well supported throughout this journey, particularly as I no longer live locally. Their communciations were always prompt, clear and helpful. THANK YOU!

26 marca 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Julia for your 5 star review of our Hartlepool lettings team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Excellent Customer Service

The whole experience from valuation to completion was first rate. The helpful advice and assistance from the entire team at the Middlesbrough office, especially Elaine was invaluable. I do not hesitate to recommend Smith & Friends Estate Agents.

27 października 2025
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Odpowiedź od Smith & Friends Estate Agents

Thank you Christine for your 5 star review of our Middlesbrough team, especially Elaine.
We greatly appreciate your feedback.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Good experience

The charges for selling our property were very competitive. The staff were friendly and efficient, and kept us up to date with what was happening. Would use them again.

8 kwietnia 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you David for your 5 star review. We greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director

Oceniono na 5 z 5

Excellent.... Again

Have used three times to sell and once to manage a let. Excellent on all occasions.

28 stycznia 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Matt for your 5 star review, we greatly appreciate your repeat business and recommendations to others.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

One person can make a huge difference

It was one person really that made a very difficult process bearable.
Lindsey Nicholson is an asset to your company, we can’t speak highly enough about the care and support she provided to us .
She kept us in the loop and up to date at all times , although at times it was frustrating for us all Lyndsey was always honest and transparent which when you are very stressed is exactly what is needed she was in my opinion far superior to our solicitor! Thank you again Lyndsey.

10 kwietnia 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Tracey for your review of our Stockton team, in particular Lindsey. She will be delighted to read your review and we value Lindsey very much so in our company.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Friendly on your side estate agents

Friendly on your side estate agents. Nothing was any trouble

15 kwietnia 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Ms Wilson for your 5 star review of our Ingleby Barwick team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Great team

Great team who were always willing to go out of their way to help. Friendly, knowledgeable and extremely
competent from start to finish.

30 marca 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Damien for your 5 star review of our Hartlepool team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Friendly staff to get the ultimate goal…

Friendly staff to get the ultimate goal and solve some difficult requests.

20 marca 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Mr Bainbridge for your 5 star review of our Darlington team.
Kind regards
Mark Smith
Managing Director

Oceniono na 2 z 5

Smith and friends were the estate…

Smith and friends were the estate agents, and you had the house builder.

I have been left with no hot water and heating in a new house recently purchased, being assured that the boiler was fixed. It was not, S & F say it was the builders responsibility, the builders say S &F signed it off therefore sold as seen. Communication was difficult at times as I was having to speak to multiple people about the same thing. It left a bad taste in my mouth, a cold home, cold bath and will cost me alot of money to get fixed, not great at all...

22 kwietnia 2026
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Odpowiedź od Smith & Friends Estate Agents

**UPDATE 9 June 2026**
I checked in with the new owner and boiler is working after part was replaced.
The review doesn't reflect the service levels we provide in my opinion and as we are not gas engineers we didn't know the boiler had an internal leak.

**UPDATE 30 April 2026**
Hi Tommy, the gas engineer advises me that the boiler has been fixed and the vendor will be paying the invoice. We apologise for any inconvenience but as mentioned previously we are not gas engineers and there wouldn't be in a position to sign it off as your review states. With very best wishes.
Mark Smith
Managing Director


Hi Tommy
I am sorry to read your review and as per our conversation last night I hope the gas engineer has been in contact with you. We inspect the property for security and meter readings not testing the services as we are not qualified gas or electric engineers.
I shall take this situation up with the vendor on your behalf.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Staff were great and knowledgeable and…

Staff were great and knowledgeable and always available to answer any queries.

The only negative is stop selling Move Butler.

Thank you

22 kwietnia 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you for your review Julie and your comments regarding MoveButler are noted.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Estate agent

Friendly , well organised and very informative!

22 kwietnia 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Alison for your 5 star review of our Hartlepool team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Very very helpful.

Very very helpful.

19 marca 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Claire for your 5 star review of our Ingleby Barwick team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Professional and supportive

Every staff member has been supportive and kept us up-to-date throughout the sale process. They have given accurate advice in a timely manner and would thoroughly recommend Smith & Friends.

21 kwietnia 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Carole for your 5 star review.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Andrea at smith & friends Ingleby…

Andrea at smith & friends Ingleby Barwick made selling my property a painless process. Efficient and professional, kept me updated throughout .
Thank you

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Sue for your 5 star review of our Ingleby Barwick team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

My experience with smith and friends is…

My experience with smith and friends is very good.Nikki is the lady who handled my tenancy for almost 3 years and she made me so comfortable by her quick response.She is very professional and friendly at same time.Thank you so much Nikki,lots of love xx

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you for your 5 star review.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Stockton Branch

Lindsey in the Stockton office has gone above and beyond to help close the sale of my mams property. Chasing soliciters and buyer up. Always available for an update.

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Yvette for your 5 star review our of Stockton team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Very informative throughout the process…

Very informative throughout the process of selling our property. Great communication throughout from Megan who was excellent and understanding of our situation.

13 kwietnia 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you David for your 5 star review of our Hartlepool office.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Lindsey in the Stockton branch was…

Lindsey in the Stockton branch was absolutely brilliant through a turbulent process, she really did put the hard yards in for us despite hitting several brick walls. Can’t thank her enough.

8 kwietnia 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Rob for your 5 star review, happy new home!
Kind regards
Mark Smith
Managing Director

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