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Smith & Friends Estate Agents Recenzje 

1139
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A huge thank you to Andrea and the wider team at Smith and Friends for providing a 5-star service! They supported me with the sale of my property from start to finish, making the entire process seamle... Zobacz więcej

Oceniono na 4 z 5

Good service and communication. Someone was always available to help if needed and kept us up to date with progress. The staff were all very friendly and helpful. Being able to contact our buyers es... Zobacz więcej

Oceniono na 5 z 5

My dealings with Smith & Friends was really positive. They answered emails quickly and helped me with many queries being my go between with the owners of the house I was purchasing. My needs were take... Zobacz więcej

Oceniono na 5 z 5

Couldn't have asked for more from Smith and Friends, from solicitor advice to assisting with viewings for our sale. We were also lucy to actually find our purchase property that was listed with them.... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami
  2. również w kategorii:
  3. Agencja nieruchomości
  4. Firma zarządzająca nieruchomościami
  5. Inwestycja nieruchomościowa
  6. Nieruchomości – aukcje
  7. Nieruchomości – wyceny

Napisane przez firmę

Our reliable estate agency specialises in sales, lettings, auctions, property management, mortgages, EPCs and surveys in the Tees Valley. Operating in Stockton, Middlesbrough, Ingleby Barwick, Darlington and Hartlepool, our extensive knowledge of the local market and commitment to exceptional customer service, we're here to help you every step of the way along your property journey. Managing Director, Mark Smith has over 30 years experience in Estate Agency. His knowledge and many years of hands on experience have been invested into each office throughout the Tees Valley and developed and nurtured an experienced and trusted team of property professionals which have a proven track record in selling and letting properties in the local area. If you are looking to sell or let your property, we will carry out a free market appraisal and you will benefit from the service of our professional valuers who provide the most accurate valuation to support a successful outcome. As a leading estate agent in the region, with an excellent Trustpilot rating, we have an extensive and up-to-date knowledge of the sales and lettings market. As part of our marketing package, we list on all major portals – Rightmove, Zoopla, On The Market and also our own superb website. In addition to fantastic photographs which highlight a property at its best, we also offer a virtual 360 tour, floorplan and drone footage which can provide aerial photos and a fly-over video. Part of our company ethos is to be a sustainable and responsible business. All of our company cars are electric, our business cards are reusable and contactless and we are continually improving the efficiency of our offices to ensure that our carbon footprint is as minimal as possible. Community is also very important to us. We provide potentially life saving AED defibrillators to each of our offices and the local area, accompanied by trained staff – a commitment we are extremely proud of. We also support local hospices, charities, events and local sports teams as we know how much this means to our local communities. Please do check our social media channels and website to see what Smith & Friends are doing in your local area.


Dane kontaktowe

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Covering across the Tees Valley

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(1139)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 203

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Oceniono na 5 z 5

Would highly recommend

Excellent communication from start to finish. Staff friendly and helpful throughout. Would highly recommend.

1 czerwca 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Martin for your 5 star review of our Ingleby Barwick office.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Before anything else

Before anything else, I would like to commend and give 5 stars to Claire Aitken who from the start of our process show the property and negotiate to the vendor and to us very well. She's very professional on making follow-ups and client friendly.
I will continue to recommend this company to my friends and my community for being a good steward to their clients even after sales.

16 kwietnia 2026
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Odpowiedź od Smith & Friends Estate Agents

***Update 30/6/2026 - 7.45pm
Following our conversation yesterday, I appreciate your call Mr Manejero. The emails that were sent were to make sure the point was not missed, by highlighting it in red wasn’t meant to be make it sound stressful or angry but to make sure points were noted as the vendor was keen to make sure the sale was proceeding. I will feed that back to the sales progressor and look forward to a successful relationship going forward. You have my number for any queries you may have,
Kind regards
Mark Smith
Managing Director


Thank you for your review Mr Manejero and the positive comments about Claire.

Please can you email me directly at marksmith@smith-and-friends.co.uk as I would like to discuss your review with you and find out where the comments came from. I have looked through the file notes and cant find any comments like you have mentioned. I believe it didn't complete as you need to give authority to the solicitor and as you appreciate we will have a vendor wanting to know what the situation was.
I look forward to hearing from you and we can set a call up as I pride myself on the standards my team sets, if we have fallen below that then I will look into this.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Smith & Friends Darlington office…

Smith & Friends Darlington office managed to sell my rental property within 3 weeks. I found all the staff really helpful.

12 czerwca 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Greg for your 5 star review.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Amazing service from start to finish

Amazing service from start to finish. Extremely efficient, kept up to date with progress every step of the way.
Excellent could not fault

15 maja 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Julie for your 5 star review, we greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director

Oceniono na 4 z 5

Very pleasant and helpful women

Very pleasant and helpful women, when things got a bit stressful they were there for me !

27 maja 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Thomas for your review,
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Great team

Great team. Always available and can't do enough.

8 maja 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you Mr Paylor for your 5 star review of our Hartlepool team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

What a great Team l would recommend…

What a great Team l would recommend Smith and Friends everytime. Sale went quickly and smoothly. Big thank you to Abby she kept me calm and organised everything along the way. Thank you again. Susan.

23 czerwca 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Susan for your 5 star review of our Darlington team.
Best Wishes
Mark Smith
Managing Director

Oceniono na 5 z 5

Helpful

Helpful, informative and friendly throughout the process of buying and selling, exceptional service.

17 czerwca 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Christian for your 5 star review our Ingleby Barwick team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Could not recommend enough.

We had an amazing experience buying our first home with Smith & friends. They were always friendly and happy to help. Really went out of their way to help whenever they could even arranging us a same day viewing 15 minutes before they closed. This ended up being the house we bought! We could not thank them enough for the help and we have already recommended them to anyone we know who is wanting to sell/ purchase a house.

5 czerwca 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Tiana for your fantastic 5 star review of our Ingleby Barwick team. We greatly appreciate your review.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

The staff from start to finish were…

The staff from start to finish were always there to help with any questions about selling/buying, my experience was with both as sold and bought off them, they were always polite/friendly and got back to you ASAP with any questions/information required, the only one thing that I didn't really like, was I felt as though I was pushed into movie butler and it wasn't really explained at what they do? Or why you even need them? To me they are not necessary, but not a negative it's just something personally I didn't really like, overhaul a very good experience with both the Ingleby/Stockton staff, thank you to you all for sorting everything out to sell/buying a property.

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Paul for your 5 star review our Ingleby Barwick team, we greatly appreciate your kind words and review.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Absolutely brilliant service

Absolutely brilliant service, very helpful
I would say thanks Nikki for everything you were made things going easy through the process,
Thanks
Ali &kosar

27 maja 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you for your 5 star review.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Hartlepool branch

This was our first time selling property in England and I'm so glad we chose Smith & Friends in Hartlepool.
From the start they were efficient, knowledgeable and professional.
Megan was our appointed agent and the level of service from her was outstanding!
Megan kept us informed every step of the way, every query was answered immediately and she is such a friendly person it's been a pleasure to speak to her.
I wouldn't hesitate to use them again and will recommend them to anyone who is selling or buying.
It's 5* from us.

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you for your 5 star review of our Hartlepool team, we greatly appreciate your kind words.

Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

A good partnership between agents and…

A good partnership between agents and client. I felt comfortable to talk to the agents about the sale of our property and was kept up to date about the progress of the sale. The agents advertised the property but also mailed suitable buyers from their own database who may be interested. In all a positive experience and would use again,, thank you.

21 maja 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Julie for your 5 star review of our Darlington office.
We greatly appreciate your review.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

I had a great experience

I had a great experience. All ladies were very helpful, perfect communication. I would use Smith & Friends Estate Agents again. Thank you.

1 listopada 2025
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Odpowiedź od Smith & Friends Estate Agents

Thank you Christina for your 5 star review of our Stockton team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

Good people make the difference.

Buying and selling houses, is now known to us, as a bit of a minefield; many things are out of our control, and there are many variables.

With this in mind, me and my wife relied heavily on the advice and guidance of Claire Aitken and Lindsey from the Stockton office to help us along our house journey.

Always available via phone or e-mail Claire and Lindsey kept things on track, chased others in the chain, and generally ensured that our sale and purchase kept progressing.

Having that expertise at hand is reassuring and allowed us to focus on other things. Admittedly our sale and purchase has not quite been finalised (almost) but we're eternally grateful to Smith & Friends in Stockton (especially Claire and Lindsey).

Thank you all - the Baby Guinness and Red Wine will follow, post completion!

8 maja 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Sean for your wonderful review of our Stockton team, we greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director

Oceniono na 5 z 5

Absolutely incredible

Absolutely incredible, as a first time renter i had a lot of questions, but they never seemed to get sick of me and gave me all the support i needed. Especially Lee on lettings, he was amazing. Thank you all again

1 maja 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Amy for your 5 star review of our Darlington team.
Kind regards
Mark Smith
Managing Director

Oceniono na 5 z 5

We have recently purchased a property…

We have recently purchased a property from this branch.
We have been impressed how staff kept us in touch regularly throughout the process. Very professional and helpful.

6 maja 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Anita for your 5 star review of our Hartlepool team, we greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director

Oceniono na 5 z 5

Darlington Office

I had dealt with the Darlington office as a Landlord. The service was excellent from all staff. Everyone was so helpful. However, I have to make special mention of Lee who always went above and beyond in helping to resolve problems with tenants, or by providing additional administrative services for my property. I highly recommend the Darlington office without hesitation. Great agency

29 kwietnia 2026
Opinia niezależna
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Odpowiedź od Smith & Friends Estate Agents

Thank you Mr Allan for your 5 star review of our Darlington team in particular Lee. We greatly appreciate your kind words and review.
Best Wishes
Mark Smith
Managing Director

Oceniono na 5 z 5

Absolutely outstanding!

Absolutely outstanding!
Richard and staff went above and beyond in what was already a difficult time for me
Calls answered promptly, always polite and helpful, nothing was too much trouble
Kept updated weekly and checked in
Would definitely recommend, I will be using their services again

16 marca 2026
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Odpowiedź od Smith & Friends Estate Agents

Thank you for your 5 star review of our Hartlepool office, they will be delighted to read your review.
Kind regards
Mark Smith
Managing Director

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