SmartWings Recenzje 982

Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered the day/night cellular blinds. Great product. Shipping was fast. The installation was pretty easy. The biggest challenge was dealing with the inevitable crooked window openings. Lots of feat... Zobacz więcej

Oceniono na 5 z 5

Sleek and well-engineered blinds with exceptional customer service! Last spring, I had to get oversized blinds to fit our 2 story foyer. So I reached out to their customer service team to... Zobacz więcej

Oceniono na 5 z 5

I bought 2 trapezoid blinds with one needing non-standard size. Esme and team took my measurements and the engineering team approved the measurements. They verified size given non square window fram... Zobacz więcej

Oceniono na 5 z 5

I have purchased a total of 10 shades (3x roller, 2x roman, 5x dual) over the last 2 years or so. Very reliable, high quality, extremely competitive price. Customer service is the most responsive and... Zobacz więcej

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Napisane przez firmę

SmartWings has been a leader in smart home innovation for over 14 years, specializing in smart blinds and home automation systems. Our products are designed with your comfort and convenience in mind, fully compatible with major ecosystems like Apple HomeKit, Google Assistant, and Amazon Alexa. We take pride in our proprietary motor technology, which powers a wide array of products including roller, zebra, and cellular shades. Choose SmartWings for sustainable and cutting-edge solutions that enhance your living space.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

982 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 90% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Happy to say nice things about SmartWings

I say nice things about SmartWings on social media because they did several things right. They set my expectations that delivery would happen in 4-6 weeks. In fact, you delivered custom shades in ten calendar days. Manufactured, packaged, shipped and delivered from China in ten calendar days. Amazing.
Each blind was well finished, and well packaged for transport. We avoided any disappointments because of damage in shipping.
The SmartWings design makes installation easy. The measurement instructions were fantastic, and even with my angled bull nose window openings, I was able to get an amazing, almost air tight fit.
SmartWings pre-programmed the remote, making pairing dead easy. Each blind was pre-indexed.

Here are a few things to note: If you are purchasing the solar panels, think about which side of your window moves. Your motor is best placed on the stationary side. This is an option you are faced with when ordering. If you put the motor on the side of the window that moves, you will need a USB C extension cord in order to place the panel on the stationary side of the window.

SmartWings has great instructions, and videos online. Even matter over thread is explained. And if you choose matter over thread as a control network, please read all the installation instructions before ordering. You will need one or more matter hubs.

SmartWings was thousands of dollars more affordable than many alternatives. We saved money and did not sacrifice any elements of quality. These blinds are beautiful, well made and feel luxurious.

This outfit gets all the stars. I'll say nice things about them whenever I see an ad. I will use them again if I ever need new window coverings.

2 lutego 2026
Oceniono na 5 z 5

Smooth install and great customer support

We recently installed SmartWings motorized shades throughout our home and have been really happy with how everything turned out.

The shades look clean and modern, and the motors are quiet and smooth. Smart home integration was important to us, and we did run into some initial issues with our Matter network. Marina from customer support was great to work with. She was responsive and helped us troubleshoot step by step until everything was working properly.

That kind of support makes a big difference. It’s reassuring to know there’s someone on the other side who actually helps when something doesn’t go as planned.

Overall, we’re very satisfied and would recommend SmartWings.

30 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

I was having trouble getting my blinds…

I was having trouble getting my blinds to connect with my Alexa app. Spent over an hour working with Amazon, with no progress. Then I called Smartblinds, and spoke with Tia. She was so knowledgeable,and solved all my problems. She was patient and pleasant. I can’t say enough good things about her.

19 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Interior Designer perspective

Im an interior designer and I decided to give this product a chance and I’m so glad I did so! Big savings for my client but definitely need to find an installer if you aren’t somewhat into DIY. The product every bit as nice as Lutron and a fraction of the price. The remote mechanisms function perfectly as well. Just a side note: where two shades meet in a corner remember to account for projection on the boxes. We made the mistake of not doing so and had to reorder one shade a tad shorter to account for the mistake. But the replacement too was handled very professionally and even with that added cost was quite the savings over even Lowe’s

6 stycznia 2026
Oceniono na 1 z 5

Poor shade design doesn’t conceal wire

We just received our order this week. However customer service is not very helpful so far. The shades are poorly designed and don’t conceal the wite that’s sent with the blinds. The wire is thicker than the top of the shade and won’t conceal it. Tried to contact customer service. Bot can’t help and said to email them. We did and the email response at 6am today was not helpful. Emailed again for help and no response. The wire should be concealed. Very poor design from what we can tell so far. I’ll change my review if customer service was much more helpful. At this point, we don’t recommend.

6 lutego 2026
Opinia niezależna
Logo SmartWings

Odpowiedź od SmartWings

Hello Maddie,

We apologize for the inconvenience. Our team member is currently reaching out to you to understand and address the issue. Please keep an eye on your email for further communication.

Best regards,
SmartWings Team

Oceniono na 1 z 5
Logo SmartWings

Odpowiedź od SmartWings

Hello Dustin,

We apologize for the inconvenience. Our team member is currently reaching out to you to understand and address the issue. Please keep an eye on your email for further communication.

Best regards,
SmartWings Team

Oceniono na 5 z 5

Absolutely incredible experience

Absolutely incredible experience! Superb customer support throughout the selection and ordering process. The roller shades came perfectly packed and everything was exactly as ordered. Esme (our customer support person) even made certain that our order included some self taping screws. The shades were super easy to install and work perfectly. We couldn’t be more pleased with our SmartWings purchase. We like them so much, we’re ordering more!

27 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Your website sucks

Your website sucks, I have spent over two hours trying to order Helios cellular shades. You try it! Amazon didn’t work either. I,d rather get an enimma than screw with your ordering methods. I don’t see how you stay in business, very 😢.
Paul Moore
(817) 992-8751

5 grudnia 2025
Logo SmartWings

Odpowiedź od SmartWings

Hi there,

We’re sorry for the inconvenience. Our team will contact you within 12 hours to follow up and assist with this matter. Thank you for your patience, and please keep an eye on your email.

Best regards,
SmartWings Team

Oceniono na 5 z 5

Very happy with these drapes

Very happy with the material, color and transparency of the drapes. Installation was easy, but would have appreciated instructions only pertinent to my drape configuration instead of all possible installations. Would have also liked a power supply that reached to the floor but was able to extend its cable.

5 grudnia 2025
Oceniono na 3 z 5

Matter based Roller is not good

Customer service is great. Smartwings team response is prompt. But I would like to give my feedback on Matter based Product. I have about 23 Smartwings roller shades, few of them is regular Zigbe based shade those works fine…. But i have about 8 Matter Based Roller Shades, those are very inconsistent. Unfortunately all 8 shades i installed on 20ft high windows, which cause problem every time, i need to re sync every other month, which is very difficult.

4 grudnia 2025
Logo SmartWings

Odpowiedź od SmartWings

Hi there,

We apologize for the inconvenience. Our team member is currently reaching out to you to understand and address the issue. Please keep an eye on your email for further communication.

Best regards,
SmartWings Team

Oceniono na 4 z 5

You have

You have the type of product that I wanted but it was a little unclear on some options when ordering the motorized black out shade. Specifically, it shows a remote in the photo when choosing the type of motor but then later it says optional on a remote but required for initial set up so that would mean it’s not exactly optional and yet it didn’t come with a remote

5 grudnia 2025
Oceniono na 5 z 5

Local Installer FTW

I used the local install service and it was well worth it! Our installer measured for us and helped advise what to order. I got three shades with Matter motors, and quickly had them added to my Google Home Hub to open/close on a schedule.

Our shades arrived quickly, even with the Christmas holiday, and looked perfect. I would highly reccommend ordering the fabric samples before purchasing your blinds.

5 grudnia 2025

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