Smartseal UK Ltd Recenzje 10 224

Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent supplier for our pigment needs. One phone call and our bulk order is arranged with next-day delivery — fast, efficient, and no hassle. Leanne was particularly helpful, sorting our order and... Zobacz więcej

Oceniono na 5 z 5

Having submitted an email with a query about patio cleaners, George from the support team returned an email very quickly with a full and helpful response. He made it clear how the Xtreme Cleaner work... Zobacz więcej

Oceniono na 5 z 5

George was very helpful, knowledgable about the products and what to do (and not do). He didn’t push products unnecessarily, was friendly and went the extra mile for someone who hasn’t refurbished an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Reece was extremely helpful and made it possible for me to receive the item I needed urgently for the weekend. He went over and above in helping me decide what I needed and how I get get it in time... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca środków czystości
  2. Dostawca chemii domowej

Napisane przez firmę

Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.

Napisane przez firmę


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

10 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thank you Ricky

I would like to thank Ricky from Ebay for the prompt and efficient support. He responded quickly and handled the issue professionally, ensuring everything was resolved smoothly. His helpful attitude and clear communication made the whole process easy and stress-free. I truly appreciate his assistance and excellent service.

11 kwietnia 2026
Opinia niezależna
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your kind review, Viorel! We're delighted to hear that Ricky provided prompt, professional, and helpful support and that the issue was resolved smoothly for you. I will make sure your thanks are passed on to him.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

Imprinted concrete kit

Bought sealant kit for my imprinted concrete drive and patio. Next day delivery arrived on time with excellent communication from the team.
Easy to apply after watching on line video's. The whole area looks brand new again. Two coats applied, second coat had anti slip substance added with no issues.
Will definitely be buying this again in the future, saved Four hundred pounds by carrying this out myself.

7 kwietnia 2026
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your detailed review, Jason! We're delighted to hear your sealant kit arrived on time with good communication, and that the application process was easy after watching the online videos. It’s great that your drive and patio now look like new again.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

A big thank you to Ricky on the helpdesk

I can confirm that when I contacted Smartseal for advice and spoke to Ricky, I could not have been more pleased with the communication and advice I received. Ricky was very helpful and informative and has given me the confidence to proceed with cleaning and resealing my drive once I've received the products ordered.

13 kwietnia 2026
Opinia niezależna
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your feedback! We're really pleased to hear that Ricky was able to provide clear, helpful advice and give you confidence to move forward with your driveway project.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

Needed help today regarding help with…

Needed help today regarding using Bloc Magic on my driveway. Having to do this because of a very bad job having driveway cleaned. Reece from Smartseal guided me and gave advice after I sent photos and we talked over the problem. He talked me through the necessary steps and advised me on the products I would need. I feel confident I am now going to get the finish i need on my driveway to sell the house. Many thanks to Reece for being so patient and efficient with everything he told me today.

14 kwietnia 2026
Opinia niezależna
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your detailed review, Elaine! We’re really pleased to hear that Reece was able to guide you through the process and provide clear, patient, and efficient advice after reviewing your photos. It’s great to know you now feel confident moving forward with restoring your driveway, especially with a view to selling your home. We’ll be sure to pass your thanks on to Reece.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

I had several questions before and…

I had several questions before and after I purchased the smartseal and Ricky promptly responded with very practical advice.
Also a very quick delivery.

14 kwietnia 2026
Opinia niezależna
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your feedback, Mrs Hartley! We're pleased to hear that Ricky was able to respond promptly with practical advice and that your order arrived quickly.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

Good web site- easy to order

Good web site- easy to order. Fast delivery and reasonably priced. Yet to try the product - hopefully it will be fine

2 kwietnia 2026
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Odpowiedź od Smartseal UK Ltd

Thank you for your review, Alan! We're glad you found the website easy to use and were happy with the delivery speed and pricing. We hope you get great results once you’ve tried the product, and we’re here if you need any guidance.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

What a fantastic company

What a fantastic company. Ricky, you have provided the ultimate service and customer service. I feel extremely bad for the company if the product is lost and they are going to lose money on my sale but they have been extremely helpful and ethical. Thank you..

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Smartseal UK Ltd

Thank you for your kind review, Ryan! We’re really pleased to hear that Ricky provided such excellent support and that you felt well looked after throughout. We always aim to handle situations fairly and helpfully, so it’s great to know this came across in your experience.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

Smart Seal's service is efficient

Smart Seal's service is efficient, quick and courteous.
Jake has been very helpful and attentive throughout.

14 kwietnia 2026
Opinia niezależna
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your feedback, Christopher! We're glad to hear you found our service efficient, quick, and courteous, and that Jake was helpful and attentive throughout.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

When my purchase arrived the…

When my purchase arrived the tin(containing Tar) was leaking and contents seeping from cardboard package.
On opening same i was met with a unit full of tar and the polystyrene around it covered in tar. I have left a e-mail comment with smart seal approx 24hrs and advised by a standard holding e-mail advising it may take up to 48hrs for someone to ring me.
17.04.26 Happy to advise issue has been resolved to my satisfaction.
New container (tar) arrived via royal mail securely packed and lid secured (tapped down). I am happy with response of those involved and feel that Smartseal have gone the extra mile in ensuring a satisfactory conclusion. Happy to give 5*

6 kwietnia 2026
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Odpowiedź od Smartseal UK Ltd

We have been in direct contact with our customer and apologised. We are looking to resolve this issue ASAP. Nigel@Smartseal

Oceniono na 5 z 5

Great service

Great service, quick delivery and very helpful with queries.
Would definitely recommend.

7 kwietnia 2026
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Odpowiedź od Smartseal UK Ltd

Thank you for your kind review, Terri! We're pleased to hear you were happy with the service, quick delivery, and support with your queries.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

Good product and service.

Very pleased with the patio extreme clean and delivery was very prompt.

30 marca 2026
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Odpowiedź od Smartseal UK Ltd

Thank you for your feedback, Tony! We're glad to hear you're very pleased with the Patio Xtreme Clean and that delivery was prompt.

Kind regards, Josh@Smartseal

Oceniono na 5 z 5

Fast and efficient service

Fast and efficient service. I will be using their services and products again.

27 marca 2026
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your feedback! We're glad to hear you were pleased with our fast and efficient service, and we look forward to serving you again in the future.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

Product that actually works

Product that actually works! Removes black spot and cleans up stone and patios really well.

6 kwietnia 2026
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Odpowiedź od Smartseal UK Ltd

Thank you for your feedback, Steve! We're delighted to hear that the product is working well for you and delivering great results on your stone and patio surfaces.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

George was really helpful and the…

George was really helpful and the advise he gave to me was great 👍

13 kwietnia 2026
Opinia niezależna
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your feedback, Mark! We're glad to hear George was really helpful and that his advice was useful to you.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

Ordering with Smartseal

I emailed Smartseal on Sunday 12 April 2026. Reece from Smartseal phoned me on Monday 13 April 2026. I was having trouble with an order I wanted to place. Reece very kindly dealt with my problem, he was very polite, efficient, friendly, helpful and most professional. I have dealt with Smartseal before and spoken to George and Alex both these guys were great as well as Reece. Smartseal have excellent staff and nothing seems too much bother for these guys. Their delivery service is also excellent. I can’t fault this company at all and I will continue to use them and I would highly recommend them to family and friends. Thank you guys and thank you Smartseal.

13 kwietnia 2026
Opinia niezależna
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your wonderful review, Margy! We're delighted to hear that Reece was able to quickly resolve your order issue and that you found him polite, friendly, and professional. It's also great to know you've had similarly positive experiences with George and Alex, and that our delivery service has met your expectations.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

Sophie is an angel

Smart seal made a mistake in sending me a smaller tin .. Sophie at smartseal was an absolute angel .. asked the correct questions .. asked for details .. used wats app for quickness . Issue sorted sent straight away ., sent next day priorty .. great product but more importantly great customer service.

9 kwietnia 2026
Opinia niezależna
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your feedback, Paul! We're sorry for the initial mix-up with your order, but we're really pleased to hear Sophie was able to resolve it quickly and efficiently for you. It's great to know you’re happy with both the product and the customer service you received. We really appreciate your understanding and support.

Kind regards,
Josh@Smartseal

Oceniono na 5 z 5

Tried so many products to remove rust…

Tried so many products to remove rust marks off my patio. Did a test patch first. It’s worrying when the application turns a reddish colour. Continued as advised then washed it off. Rust was removed and no reddish colour remained. Would highly recommend this product. Thank you Smartseal

29 marca 2026
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Odpowiedź od Smartseal UK Ltd

Thank you for your detailed feedback. We’re delighted to hear that the Rust Remover successfully removed the rust marks from your patio and that you were pleased with the final result.

We appreciate you taking care to test a small area first and following the guidance provided. It’s great to know you’d highly recommend the product, and we really value your support.

Oceniono na 5 z 5

Smart seal contacted me this morning…

Smart seal contacted me this morning and explained why the delay had happened. They apologised and refunded my postage . This is what I call excellent customer service . Wish more companies acted so quickly

10 kwietnia 2026
Opinia niezależna
Logo Smartseal UK Ltd

Odpowiedź od Smartseal UK Ltd

Thank you for your kind feedback. We’re really pleased to hear that the issue was resolved quickly and that our team was able to explain the delay and arrange a refund of your postage.

Thanks for taking the time to write a detailed review.

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