Smartboxmovingandstorage Recenzje 

125
•
Wynik TrustScore: 1.5 na 5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Told by a Rodney Sales Guy at this sham company that are move would cost a certain amount. I told him I had an All my sons moving company final quote and he said they could beat that cost for sure. He... Zobacz więcej

Oceniono na 1 z 5

They did not deliver our college daughter's box to here dorm. Since they delivered to some dorm on the same campus, they claimed they met service. They also had no information available on the deliv... Zobacz więcej

Oceniono na 2 z 5

Great customer service from start finish! However, the containers are too small for the price and poorly made for long term storage outdoors. The overall price was cheaper than what I normally pay... Zobacz więcej

Oceniono na 1 z 5

In late January, I contacted SmartBox to have my empty box picked up. The earliest date they could arrange pick up was January 30th. It is now February 11th, I have attempted on multiple occasions to... Zobacz więcej

Informacje dotyczące firmy

  1. Magazyn
  2. również w kategorii:
  3. Sklep meblowy

Informacje przekazane przez różne źródła zewnętrzne

SMARTBOX provides long distance moving, local moving, moving and storage with our portable storage units. Portable self storage units from SMARTBOX are the perfect mobile storage solution if you are looking for local moving pods, seasonal storage facilities for college students, or simply just space to store extra stuff.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1.5 na 5

125 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(125)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Organized and simple

From the moment that I spoke to a customer service representative, I felt completely at ease. She asked the appropriate questions to determine my needs, gave me a quote, then the box was delivered the very next day.
This was the easiest and most professional transaction I have encountered in quite some time!

3 marca 2015
Opinia niezależna
Oceniono na 5 z 5

Extremely accommodating and helpful!

I would recommend these guys to anyone. They dropped off and picked up the box exactly when they said they would, and when I had to change the times for drop-off and pick-up at the last minute, Joe at the Portland SmartBox was extremely accommodating in making it happen. The only thing I would recommend keeping in mind, however, is that the inside dimensions of the box need to be seriously considered. I had less space than I expected and a couple pieces of furniture didn't make it in.

18 lutego 2015
Opinia niezależna
Oceniono na 5 z 5

Great customer service!

They were amazing, fast and honest. Everyone that I worked with were very nice and professional. The prices are great, I would recommend them to everyone!

27 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

LOVE the SMARTBOX

The price was awesome, the size of the boxes are perfect (some other companies are just too big), the customer service has been excellent and we would absolutely use them again the next time we move. They are locally owed, which made it even better. Support local!!!

20 grudnia 2014
Opinia niezależna
Oceniono na 4 z 5

Good service

The pods was delivered on time and the delivery man was really nice in explaining how they work. I liked that they called me when they were on there way to pick up the pods. I am happy with the service so far .

Thanks

Keithlyn smith

16 grudnia 2014
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service!

We had to move rather quickly and everyone there made our move much easier. When I first called I had the pleasure of talking to Alicia. She was wonderful and patient through all my questions and many phone calls of changes. The two drivers that came to our house were amazing. They were helpful and knowledgable. We added a third box at the last minute and brought the items to the warehouse. The hardworking men in the warehouse were also so helpful! My husband and I will recommend smart box and actually already have! Thanks again for being pleasant through a stressful time.
Happy Holidays!
April Green

13 grudnia 2014
Opinia niezależna
Oceniono na 2 z 5

Great customer service, containers not so much.

Great customer service from start finish! However, the containers are too small for the price and poorly made for long term storage outdoors. The overall price was cheaper than what I normally pay for portable storage. When the containers arrived I immediately knew why. I'm used to a metal box, wood inside not wood all over covered with a tarp, and rods inside for space to hang things from the closest. Overall a more secure box able to withstand various weather conditions.

22 listopada 2014
Opinia niezależna
Oceniono na 5 z 5

So Convenient!

The storage units were delivered as promised. Delivery and pick up charges are very reasonable and all our items are accessible in our yard if we need anything. A great service!

22 listopada 2014
Opinia niezależna
Oceniono na 5 z 5

iN THE RIGHT PLACE AT THE RIGHT TIME!

EXTREMELY SATISFIED! DELIVERED PROMPTLY WITH A PHONE CALL BEFORE THEY CAME! I LEFT THEM DETAILED PLACEMENT INSTRUCTIONS THAT WERE FOLLOWED EXACTLY! AND THEN PICKED UP FOR STORAGE ONE DAY AFTER I CALLED IN FOR PICK UP. AGAIN, THEY CALLED TO ADVISE ME THEY WERE ON THEIR WAY, SO OUR TWO SMART BOXES ARE SMARTLY BEING STORED TIL WE CALL AGAIN!

19 listopada 2014
Opinia niezależna
Oceniono na 5 z 5

Wonderful company to work with, good customer service.

I contacted Smartbox after I saw their boxes at my apartment parking lot. I had contacted other vendors that were very expensive for a local project. Ned, the owner, was great to contact me and explain prices and process. James, his driver who delivered and picked up, was the greatest. Nice and customer friendly. Now I'm eager to get into my new place in two weeks.

11 listopada 2014
Opinia niezależna
Oceniono na 5 z 5

THE SMARTEST IDEA EVER!

I LOVE THE SMARTBOX. THE UNIT IS NICE, THE PRICE IS GREAT. IT'S ACTUALLY CHEAPER THAN RENTING SPACE AT LOCAL STORAGE BUILDINGS IN MY AREA. I WOULD RECOMMEND EVERYONE CHECK THEM OUT.

11 listopada 2014
Opinia niezależna
Oceniono na 5 z 5

I will use Smartbox AGAIN, and AGAIN, and AGAIN... THE BEST!

From the first phone call to the head office, Gwen was SO helpful. Then... the local guys in the LA branch, Peter, Ed, Roman... all were AWESOME!!! We moved out of state and everything arrived on time and in the condition I packed it.

Super cool and total pros! I WILL use them again myself AND recommend them to any of my friends.

9 listopada 2014
Opinia niezależna
Oceniono na 2 z 5

Not great for long distance move

I was moving long distance and Smartbox said they would move my things from my old place to my new place. That was true, but what they didn't tell me until after I signed a contract is that they don't actually have a location in my new city so they have to contract with local movers. This wouldn't have been a problem, except that by the time I realized this the local moving company was totally booked up and couldn't deliver the storage unit to my house for a full week after it arrived. So all of my belongings sat in a warehouse about 10 minutes from my new place for a week. If I wanted to get it myself, I would have had to pay a fee to the warehouse as well as rent a truck and move everything from the storage unit to the truck, and then empty it out again at my house and return it to the warehouse. Smartbox did absolutely nothing to help me get my things in a timely manner, despite my many suggestions. They made the most stressful situation of my life even worse. However, I got all my stuff in the end and nothing was broken so I guess that's all that really matters.

15 października 2014
Opinia niezależna
Oceniono na 5 z 5

Expectations exceeded by each associate I can in contact with!

From my first contact with Smartbox I knew I was in good hands. Not only were the prices very competitive, each employee I encountered was personable and seemed genuinely happy to be speaking with me and wanted my experience to be a positive one.

Most companies can only meet one or the other (price vs. service), but Smartbox has succeeded in both categories. As a consumer, i very much appreciated each individual encounter, be it the sales/customer service agents over the phone to the gents dropping off and picking up the boxes. Each person I dealt with made me stop and say, "wow, that person was really helpful", or "wow, that guy was really friendly for someone picking/dropping off boxes".

Well done Smartbox, your company has the right culture, hiring practices, and employees!

11 października 2014
Opinia niezależna

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