Contacted Smart & Secure via email regarding shade driver battery not charging. Within an hour customer services replied. Requested me to return product via Freepost address, for them to check to see... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The products ordered were way below R.R.P and were dispatched out very quickly without any additional postal costs.😄👍
Reakcja na opinię
I went to showroom in Halesowen to view door smartlock range. All good, reception information & product knowledge was excellent, they couldn’have been more helpful. When at home,& fitting the new... Zobacz więcej
Reakcja na opinię
As the title says, best price I found online for AOne products, thanks to a 40% discount code, and arrived the next day. My only criticism is the lack of postal options available - I was only offered... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Automatyka domowa
- Sklep RTV
- Sklep z artykułami domowymi
- Sklep z artykułami ds bezpieczeństwa
- Sklep – systemy audio
Napisane przez firmę
Welcome to the official home of Smart & Secure Centre, where we have a helpful, committed and friendly team to show you the latest Smart Home, Security and Automation products for your home or business. Established in 2020, Smart & Secure are endeavouring to provide a wide array of Smart Home Automation and Security products to both the public and the trade. We are based in the West Midlands with a 5000sq/ft smart showroom which incorporates quality products and expert staff that are able to assist you.
Dane kontaktowe
93 Dudley Road, B63 3NS, Halesowen, Zjednoczone Królestwo
- 01384900262
- info@smart-secure.co.uk
- smart-secure.co.uk
Rapid delivery, best price, as expected
The only place to buy from for smart home stuff. If they don’t have what you want on the site, don’t be shy to ask them.
10 maja 2024
Odpowiedź od Smart & Secure Centre
Hi Chris,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Odpowiedź od Smart & Secure Centre
Hi Jonathan,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Odpowiedź od Smart & Secure Centre
Hi Christopher,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Great place to buy from
Good selection of stuff that is otherwise hard to find. Delivered quickly. Good price.
10 kwietnia 2024
Odpowiedź od Smart & Secure Centre
Hi Sarah,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Called company before purchasing…
Called company before purchasing excellent advice given. Will use again
8 kwietnia 2024
Odpowiedź od Smart & Secure Centre
Hi Carl,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Great customer service
Had some trouble with my address but responded very quickly and package arrived the very next day. Great customer service. They were vey polite and professional.
22 marca 2024
Odpowiedź od Smart & Secure Centre
Hi Jack,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Great customer service
Great customer service, good value and products delivered on time.
23 stycznia 2024
Odpowiedź od Smart & Secure Centre
Hi Nimesh,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Odpowiedź od Smart & Secure Centre
Hi John,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Odpowiedź od Smart & Secure Centre
Hi John,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Easy to use website and good service
28 listopada 2023
Odpowiedź od Smart & Secure Centre
Hi Andrew,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
Very helpful staff and speedy delivery.
7 listopada 2023
Odpowiedź od Smart & Secure Centre
Hi Craig,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team.
My second purchase an Aqara G3 camera
My second purchase an Aqara G3 camera, Chloe and colleagues always super helpful, hoping to expand our smart home, this will be my go to shop.
16 listopada 2023
Opinia niezależna
Odpowiedź od Smart & Secure Centre
Hi Paul,
Thank you so much for your review. We're glad your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart & Secure Team
Used these guys many times
Used these guys many times, great offers, super speedy delivery and always accurate contents.
6 października 2023
Odpowiedź od Smart & Secure Centre
Hi Sunny,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Odpowiedź od Smart & Secure Centre
Hi Christina,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Excellent order process communications…
Excellent order process communications and advice prior to purchase. Very responsive. A very good experience ordering products from this company
4 września 2023
Opinia niezależna
Odpowiedź od Smart & Secure Centre
Hi Nick,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
business ethics they took my money then tell me there out of stock so they would reimburse me it took 20 seconds to take my money and a week to pay it back also I asked why advertise a product if it i
they are lying when I asked them why are they still advertising the product I wanted they said there were sorry and told me they had taken it down 2 weeks later I looked on there website and there still there anyway I have bought them elsewhere and I'm happy with what I bought safe and secure are a joke dave chong
13 sierpnia 2023
Odpowiedź od Smart & Secure Centre
Thank you for bringing your concerns to our attention. We apologise for any inconvenience you have experienced in regards to your recent purchase.
We understand the frustration that can arise when there's a delay in receiving a refund. Please allow us to clarify the situation. As soon as we discovered that the product you ordered was out of stock, our team immediately contacted you by email and initiated the refund process on our end. However, please note that it might take a few days for the refund to reflect in your bank account due to standard processing times.
We would like to address the misunderstanding about the product's availability on our website. We take great care to keep our website updated in real-time. Following the realisation that the product was out of stock, we promptly marked it as "out of stock" on the product landing page. If you visit the product page, you will see a clear note indicating that the product has either been discontinued by the manufacturer or is no longer available in our inventory.
Your satisfaction is of upmost importance to us, and we are dedicated to resolving this matter to your complete satisfaction. If you have any further questions or concerns, please don't hesitate to contact our customer support team. We are here to help you throughout this process.
Once again, we apologise for any confusion and inconvenience you've experienced. We appreciate your understanding and patience as we work to ensure your refund is processed smoothly.
Thank you for your trust in our brand, and we hope to have the opportunity to serve you better in the future.
I found them very good and reliable
I found them very good and reliable. The product I reviewed was as good as the product I received. I would recommend to anyone.
3 lipca 2023
Odpowiedź od Smart & Secure Centre
Hi Peter,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Odpowiedź od Smart & Secure Centre
Hi Chris,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Extra Step by the shop
Called me before sending product to ensure that it would be compatible with my smart home - a nice touch which saves me (and probably themselves) some hassle down the road if I'd ordered for a non suitable system.
4 czerwca 2023
Odpowiedź od Smart & Secure Centre
Hi Chris,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Excellent service
Excellent service . Immediately after order phoned to make sure the order was correct and made suggestions on further automated options. Ordered late Friday and received Saturday morning. Now that’s service for you!
18 maja 2023
Odpowiedź od Smart & Secure Centre
Hi Jason,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.