Sky Maxi Cabs Recenzje 

173
•
Wynik TrustScore: 3.5 na 5

3,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Very poor! Raised the price several times for the trip which was to the location closer than the original one, changed the baby car seat to a booster (!), horrendous phone support. Used them previousl... Zobacz więcej

Oceniono na 5 z 5

Very reliable service especially for those who traveling with children, booked at 7pm the day before the fight, request confirmed within 5 mins by giving them a call. Phoned 15mins before arrival. Chi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I called around for the best rates and came across Sky Maxi Cabs. I hired a 7 seater Maxi cab to transport me from Lane Cove to Ultimo. Driver Mohamad was wonderful and helpful. The trip cost me $89 i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Being a first timer requesting a disability taxi, I had no idea what services were out there. The staff member who took my call was very courteous and helpful. He was very patient as well as the drive... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 56665063936

  1. Przewóz osób minibusem

Napisane przez firmę

Maxi Cab Service for @sydneyairport, Groups, Cruise or event @sydolympicpark @sydneyoperahouse using Taxi Maxi Cab in @sydney. #maxicab #bookonline www.skymaxicabs.com.au


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(173)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Disorganised is polite.

We had to call to get the car to come.

The driver left my brother who was in a wheel chair at the back of the vehicle with the exhaust going.

The quote wad $125 and I was charged $131.

Terrible

7 grudnia 2023
Logo Sky Maxi Cabs

Odpowiedź od Sky Maxi Cabs

Anon, we're deeply sorry for your experience. Please contact our customer service to address and resolve these issues. Thank you for bringing this to our attention.

Oceniono na 1 z 5

Sky Maxi Taxi: An Unpleasant Experience - Late Arrival & Missing Car Seat

I am compelled to express my profound dissatisfaction with the service provided by Sky Maxi Taxi during my recent booking. Despite scheduling a 7 am pickup - 2 days ago, the driver arrived a staggering 40 minutes later, attributing the delay to the unavailability of the initially assigned driver.

Remarkably, Sky Maxi Taxi displayed a lack of awareness regarding this issue until I personally contacted them, a frustrating 10 minutes past the scheduled pickup time. This blatant lack of communication and accountability is unacceptable.

To exacerbate matters, my explicit request for a car seat went unfulfilled. Not only did the driver arrive substantially late, but the safety and well-being of passengers, especially my son, were compromised due to the absence of the requested car seat.

This experience has left me thoroughly dissatisfied, and upset. The fundamental pillars of punctuality and customer service were disregarded, undermining the trust I placed in Sky Maxi Taxi. I sincerely hope that this incident prompts a reevaluation of your operational protocols to prevent such lapses in the future.

4 grudnia 2023
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Odpowiedź od Sky Maxi Cabs

We're very sorry to hear about your experience, Grace. We deeply regret the delay and the missing car seat. Please contact our customer service to resolve this issue and ensure it doesn't happen again.

Oceniono na 2 z 5

Taxi was 15mins late and smaller car than booked

The taxi was 15 mins late, I had to call 4 times. Also, I booked 11-seater but the car was 7-seater.

1 grudnia 2023
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Odpowiedź od Sky Maxi Cabs

Hi Dita, we apologize for the late taxi and the wrong car size. Please contact our customer service to resolve this issue. Thank you for bringing it to our attention.

Oceniono na 5 z 5

Positive service

Slightly late for the pick up but overall very good service and super responsive customer on both email and telephone.

Driver and car were great and the ride was very smooth… child seat requested and was perfect for our little one .

We would use again for sure as cost was also decent value

22 listopada 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Glen! We apologize for the slight delay but we're delighted to hear you had a smooth ride and a positive experience with our customer service and driver. We look forward to serving you again!

Oceniono na 5 z 5

Our flight was delayed and the driver…

Our flight was delayed and the driver was very patient and waited for the flight to arrive.
It cost us more than the price quoted but the convenience of having him there to pick us up was very much appreciated.

The driver was helpful and assisted with the luggage and baby seat

18 listopada 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Yvonne! We're glad to hear that our driver could accommodate your delayed flight and provide helpful service. Your feedback is much appreciated.

Oceniono na 5 z 5

Driver was in contact with us and was…

Driver was in contact with us and was punctual and quick and easy service

16 listopada 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Yehya! We're thrilled to hear our driver was punctual and provided a quick and easy service.

Oceniono na 5 z 5

Vehicle was clean and driver was nice

Vehicle was clean and driver was nice. Arrived a little late (10-15min) however we were also late in getting our bags ready etc to head to the airport. Good service overall. I would use them again.

8 listopada 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Daniel! We're glad you found the vehicle clean and our driver nice. We appreciate your understanding about the delay and look forward to serving you again in the future!

Oceniono na 5 z 5

They were fantastic

They were fantastic! They were on time, communicated well and even had car seats for our kiddos!

2 listopada 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Clay! We’re thrilled to hear everything went smoothly and that you appreciated the car seats for your kids. Your feedback means a lot to us!

Oceniono na 5 z 5

Amazing service

Amazing service, excellent pricing. Would definitely use this team again!

3 listopada 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Gary! We're thrilled to hear you enjoyed our service and pricing. Looking forward to working with you again!

Oceniono na 5 z 5

Great communication

Great communication
On time
Professional and friendly drivers
Very practical for a family traveling with lots of luggage, a baby + surf equipment

2 listopada 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Michelle! We're thrilled to hear that our service met your family's needs. Your feedback motivates us to keep up the good work!

Oceniono na 5 z 5

Great

Good safe driver and on time

13 października 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Daniela! We're delighted to hear you had a positive experience with our punctual and safe driver.

Oceniono na 5 z 5

Professional service

Our driver was on time both drop off and pickup. There were no issues and all was as agreed over the phone. We made a change 24 hrs before and that too was handled professionally. Excellent cant fault the service.

14 października 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, AK! We're thrilled to hear you had a great experience with our service and that everything went smoothly. Your kind words mean a lot to us.

Oceniono na 5 z 5

Driver was lovely

Driver was lovely, very friendly, turned up on time and very professional

16 października 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Janet! We're thrilled to hear that you had a positive experience with our driver. Your feedback is greatly appreciated!

Oceniono na 5 z 5

Courtesy phone call prior to arrival to…

Courtesy phone call prior to arrival to confirm timing. Arrived on time. Friendly service.

14 października 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, we appreciate your positive feedback! We're glad the courtesy call and timely arrival met your expectations.

Oceniono na 5 z 5

Great service

Clean, spacious and driver helpful with the car seat setup

10 października 2023
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Odpowiedź od Sky Maxi Cabs

Thank you, Zac, for your lovely feedback! We're thrilled to hear you had a pleasant experience with our service and found our driver helpful.

Oceniono na 5 z 5

Being a first timer requesting a disable maxi taxi

Being a first timer requesting a disability taxi, I had no idea what services were out there. The staff member who took my call was very courteous and helpful. He was very patient as well as the driver who arrived and we had to knock him back as the wheelchair would not fit in the car. Reception sent another car straight away. I would like to Thank the team and drivers you were all fantastic and made my mothers day very special.

8 października 2023
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Odpowiedź od Sky Maxi Cabs

Thank you so much for your kind words and positive feedback. We're delighted to hear our staff and drivers made your experience memorable and your mother's day special. We look forward to serving you again!

Oceniono na 5 z 5

Excellent service

5 października 2023
Logo Sky Maxi Cabs

Odpowiedź od Sky Maxi Cabs

Thank you, Michelle! We're thrilled to hear that our service met your family's needs. Your feedback motivates us to keep up the good work!

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