Skylink Recenzje 

BUS NEVER CAME. I have been waiting for 50 minutes. At this rate, timetables are bloody useless. My previous experience was also always like this, but it's one and only direct bus from castle donington to Nottingham. Shame on you, Skylink!

Skylink bus never comes on time and always 30 minutes late.
It’s worse service.

I ordered skylink services a few weeks ago. I was sent 2 start-up kits that i DIDN'T order. I've trying to get a label to send back the extra kit. skylink customer service told me I would have to pay over $200 for technician to give the label I needed to send back the extra kit. What should I do. They are already charging me for something i DIDN'T ORDER.

Timetable and bus stop board said the bus was operating but no bus came. Totally unacceptable, if there is no service on Boxing Day, just say so. I presume no one is accountable for wasting people's time.

i believe this bus service is trying to get me to kill myself.

it is ALWAYS late and especially the 6 o o'clock bus. Like i am already tired and i have to wait 35 minutes in the cold. Everyday without fail this bus is late.

Then i decided to try leaving work earlier to catch the 5:10 and that one comes too early and leaves before 5:10?? what king of service is this????

I have waited an hour in heavy rain only for the bus to show and the driver tells me he's not taking any passengers and another bus to take people direct to nottingham would be there in 15 only for the bus arriving to be an East midlands airport bus? Why even stop at the bus stop if you weren't taking passengers and had none on?

I have been so frustrated with waiting that i CRY i am so tired of this service. if i didn't need money i would quit my job just so i never come in contact with this service ever again.

I genuinely despise how miserable this service makes my life. i don't have many options and this service CAN be better. it just chooses not to be.

The website is also useless in terms of planning journeys and tracking live times. Why are there more info on company events than live bus tracking on a bus website? give me a break bro

The app is decent but the website's UX is abysmal. you get no useful information and it sucks!

If you drive and/or can afford a private taxi please do and avoid this service at all cost.
if a bus service this lousy and incompetent can become a main service for a significant portion of the midlands there is absolutely no reason why we shouldn't all chase our dreams.

Possibly the worst service in the country. Buses are ALWAYS late if they show up at all, often overcrowded and filthy (some smell like stale urine). I've set the date as today as surprise surprise the bus turned up late again this morning making me late for work again. I seriously do not understand why this is the only bus to Nottingham from Castle Donington?

Absolutely horrible, had to wait everyday for an hour miss two scheduled buses never to come and yet wind up paying for uber. Would have given negative rating if possible.

If you want wifi that drops out 50 times a day and you cant do anything or get customer service to reply .. then yeah go with this . Honestly belong was better.

Do not sign up for this bullshit …

I had the worst bus experience of my life with them when me and my family were forced to travel on their service from the airport to Leicester packed full of people and an XL bully, which had no muzzle on and was let to board the bus that had already way to many passengers standing. When I reached out to tell them about my concern with them letting this dog on without a muzzle, they just said any dog can board if their driver says so, which goes against their own policy on their website that says they let small breeds and guide dogs on, and obviously goes against the law regarding these animals. They did not even comment on the fact how the owner acted with the animal, that did not want to obey him, even though they said they viewed the cctv. Not once I got an apology how this experience made me and my family feel. Appalling, will never use their service again.

Shocking service, very late and decided to change the driver en route which caused 20 minutes delay, will never use again

Decent service, I can see the efforts to meet customer satisfaction. Please it can be better with timing, it’s either the bus leaves 5-7 minutes earlier than expected time of departure, or it leaves later than by 10-20 minutes. With no clear explanation. I will suggest a technology that can explain to customers if there will be delays. Maybe a partnership with google maps to update live updates on changes in bus departure or arrival. I believe it will improve customer service experience. Thank you.

Service always delayed, had to rearrange countless trips and plans due to severe delays which were not communicated. Updated times are not accurate, the wait is always longer than stated on the board.

Very bad bus service. Skylink derby always delay.

Garbage service . Always missing busses

Very happy with Leicester to East Midlands Airport service. Only £2. Bus left on time. Was warm and comfortable. Mobile charging available and each stop was clearly announced.

Customer services were very friendly and helpful when I rang enquiring about the journey.

Skylink nottingham to EMA..I do depende on it to get in time for work,and proves mission impossible its late everyday or not even coming , even with the app traking they can't have a clear communication about the service time table if is runing or its cancelled ,what a joke of a service .

Appalling....website trent barton skylink states every 20 mins chilwell to east midlands Airport....what a crock....after waiting 45 mins 2 buses didn't turn up got uber.
What a waste if space...no.updates or issues on website