Skycards.eu Recenzje 

162
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Skycards.eu. A Fantastic Service.. Never had a bad Signal on the TP-LINK For years, signal Very strong.. (excellent) I'm from Westport Ireland.. , I'm Loving The Service well done.. Thank yo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I live in Malta and have been with this company since December 2023. I have its Freeview service. After a bad experience with another company, Skycards.eu was a God- send. Although the Freeview servic... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My Sky box was not working, so I emailed Skycards eu and within 5 minutes all was fixed. They explained very easily what I should do.

Reakcja na opinię

Oceniono na 5 z 5

Initial questions that I had were answered very quickly via the web chat. Received the kit within a couple of days of signing up (for Sky stream). Initial slight glitch with channel availability w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep TV

Informacje przekazane przez różne źródła zewnętrzne

Europe's leading supplier of Sky cards, Sky+ HD digiboxes, IPTV set-top boxes and accessories to watch Sky UK TV Abroad.. Orders shipped worldwide.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

162 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Zwykle odpowiada w ciągu 1 miesiąca

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4,8

Wszystkie recenzje

(162)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 47

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Oceniono na 3 z 5

Full Sky Q system, VPN & Subscriptions

Full Sky Q system, VPN router and monthly subscriptions, all provided by Skycards.eu

Generally helpful and quick reply to issues via email.

Slightly misleading information at inception led to expensive corrective actions later, but it was finally corrected after some delay and numerous emails. (The correct "Region" is still not fixed)

Overall very expensive (equipment, delivery, monthly VPN and 6 monthly "administration charges" - in addition to the channel subscription fees) but a working and stable solution for watching UK Sky TV in continental Europe.

21 kwietnia 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Hi Chris thanks for your review and the feedback.

If you could contact our team on info@skycards.eu and I'm certain we will be able to look into the information where you have been misled?

During the pandemic certain departments within Sky were not open. This includes the department that moves home for customers and also changes the region. We should now be able to change the region if you could email our team.

We try to keep our prices as low as possible and we are currently the cheapest company offering the Sky Q 2TB system. We also offer a price match guarantee.

If you need any further information please let our team know.

Thanks.

Oceniono na 4 z 5

I am having issues with my VPN not…

I am having issues with my VPN not working, it has previously been very reliable.
Eventually sorted by Alex in customer service within 24 hours.

9 kwietnia 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thanks for your review Keith.

I'm sorry that you are currently having issues with your VPN. Our team are correcting the issue now.

We would however like to respond to some of the issues you have raised about our service. You originally contacted us yesterday and our team switched the servers on your VPN and responded to you within 20 minutes. Since then we have received your numerous emails sent yesterday evening and this morning. Please allow our team to look into this and resolve the issue then they will respond to you.

Thanks.

Oceniono na 5 z 5

Extremely efficient

Extremely efficient, honest and courteous. Guided me through the confusion between access via the internet and via the premium VPN router for access outside the UK- Highly recommend.

29 marca 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thanks that's great to hear Stephen. If you need any further information please let our team know.

sales@skycards.eu 0044 2032 838 000

Oceniono na 5 z 5

Everything happened exactly as they…

Everything happened exactly as they said it would, helpline answered my questions and all is working fine.

29 marca 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thanks Andy.

If you need any further information please let me know.

Thanks .

Oceniono na 5 z 5

Oli helped me very good

Oli helped me very good!
good service, fast service!

25 marca 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thanks for your positive review Paul.

Our team are always available if needed. sales@skycards.eu 0044 2032 838 000

Oceniono na 5 z 5

VPN service outstanding

I bought a Now TV box and VPN router and subscribe to their VPN sevice. Easy to set up and use and now I have IPlayer (etc) and Now TV. Minor issues with subscription to Now TV as they are impossible to contact, unlike Skycards who answer the phone and are unfailingly helpful and charming. Highly recommended.

18 lutego 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thankyou for your kind review Meg.

Our team are always available to help 7 days a week.

We hope you are enjoying the Now TV and VPN serve. You can view anywhere in the World with these products.

All The Best.

0044 2032 838 000
info@skycards.eu
www.skycards.eu

Oceniono na 5 z 5

Very satisfy customer

I received my item within two days and happy with it.

11 lutego 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

That's great news Jeanette.

I'm glad to hear you have your products. We use UPS and Royal Mail for deliveries. Our team are available 7 days a week should you need us.

Thanks Skycards.eu Team.

0044 2032 838 000
info@skycards.eu
www.skycards.eu

Oceniono na 5 z 5

reply from Oli

Got an instant reply from Oli, told me exactly what it says on the tin, my order is on its way, Thank you, Regards Alan-

4 lutego 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Many thanks for your kind review Alan.

I hope you enjoy the service.

Thanks The Skycards.eu Team.

Oceniono na 5 z 5

Living in France

Living in France, I lost all streaming services to my devices (including AppleTV) on the 31st of December and tried various software VPN's to no avail. I contacted Skycards.eu who sent out a hardware solution and immediately 'normal' returned. Brilliant service, thank you.

28 stycznia 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thanks for your kind review Nigel.

If you need any further assistance our team are always available.

sales@skycards.eu 0044 2032 838 000

Oceniono na 5 z 5

I just had Oli helping me

I just had Oli helping me. It was quick and efficient

26 stycznia 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thanks for your kind review James.

If you need any further information our team are available 7 days a week.

For Sky Q and Sky HD in Europe and Now TV, Roku, Apple TV everywhere in the World.

Thanks The Skycards.eu Team.

Oceniono na 5 z 5

Just chatted with Oli

Just chatted with Oli, very comprehensive and informative. Thanks Oli

20 stycznia 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Many thanks Roy.

Should you need to contact us again our team are always available.

Mon - Friday - 8-5 on 00442032 838 000
info@skycards.eu 7 days a week.

Oceniono na 5 z 5

Thank you Oli.

Oli contact with me asking me if i had a question and actually i had. He was very helpful with what i wanted to ask.

19 stycznia 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thanks for your kind feedback Adele.

If you need any further information please let us know.

Oceniono na 5 z 5

We have used Skycards.eu for a long…

We have used Skycards.eu for a long time now and service has always been good and any problems soon sorted

18 stycznia 2021
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thank You Paula.

Any further information you need we will be able to go through with you.

Thanks.

Oceniono na 5 z 5

I just purchased the router and waiting…

I just purchased the router and waiting to receive it in Mauritius. I was getting help from Oli who was very helpful to answer my million questions. I will write update once I connect to my favorite channels.

20 listopada 2020
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Great and Thank You!

Thanks for your kind review Pavla. The VPN Router will allow ou to view all UK content wherever you are including Mauritus and works great with Now TV and Roku.

If you need any further assistance our team are here to help.

Skycards.eu
+44 (0) 2032 838 000 info@skycards.eu

Oceniono na 5 z 5

The customer support gave me all infos…

The customer support gave me all infos i needed to make my choice :)

17 listopada 2020
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thank You!

Thanks for your kind review Makiese. We are able to offer satellite and internet tv options wherever you are in the World.

If you need any further assistance our team are here to help.

Skycards.eu
+44 (0) 2032 838 000 info@skycards.eu

Oceniono na 5 z 5

Happy now in South Italy

I live in South Italy and needed advice on Skycards Eu, so I am able to watch sky sports. I already have a Now TV stick but no luck in watching anything. I spoke to Oli , who was very helpful and explained exactly what I needed and how to order on line.
A very quick and easy solution, with expert help.
Would recommend to anyone.

16 listopada 2020
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Great and Thank You!

Thanks for your kind review Karen. The VPN Router will allow ou to view all UK content wherever you are including Italy.

If you need any further assistance our team are here to help.

Skycards.eu
+44 (0) 2032 838 000 info@skycards.eu

Oceniono na 5 z 5

upgrade to SKY Q

I have been dealing with Tom at Skycards only recently, firstly back last year when my current provider fell foul of the SKY crackdown on non UK cards. Tom got me back up and running quite quickly; some delays with the cards due to demand at the time. Always prompt albeit short email communication.
Now I have upgraded to SKY Q. I have this in my UK flat and find it probably the best TV product I have ever come across. Unfortunately first box was faulty so I sent it back and within a week the replacement was here. All up and running now and very satisfied with the whole set up.
I realise this set up is not cheap compared to UK subscription but this is not the UK and I am just really pleased to have now SKY Q in 3 different rooms with the additional mini boxes.
I realise also setting up SKY Q can be a bit daunting because you need to get it right so if anyone is having challenges drop me a line.
A very happy customer here!

7 listopada 2020
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thanks for your kind review Mr. Maclachlan.

Sky Q is a great product and will work anywhere in Europe now.

If you need any further information please let our team know.

Kind regards Tom.
00442032838000 sales@skycards.eu www.skycards.eu

Oceniono na 1 z 5

Third party service that is NOT sky

I am unable to watch Skygo for three days now.
I have been trying to contact them in different ways and I have yet to receive a reply. I am paying a monthly subscription and am unable to use the service. Very dissatisfied.

------------------------
Update:

After having written this review, I received an email from the skycards team (as can be read further below)

I have tried to contact "Sky" since Saturday (phone/email and chat) to solve the problem. The problems started on before then.

As it turns out, I get an email from Sky this morning saying that they cannot find my customer details on their system. They are also unable to reach me on my european phone number as they do not have access. Once I finally got in touch with a Sky technician he said that watching Skygo independently in Europe is not possible. You have to have a Sky membership through which Skygo (considered a holiday service available only for +/-30 days outside of the UK or ROI) is made available.
He furthermore pointed out that Sky customers only receive @sky.com email addresses when they are registered on their system as well as an ID number.
Lastly, he explained that Sky only has local franchises is DE/CH/IT and AU adapting the content to the local area.
In short: Obtaining any Sky membership outside of the above mentioned countries is not possible as I am currently writing. UK content cannot be watched outside of the UK or Ireland through official sky channels when registering from outside of these countries.

Meanwhile I still did not receive a reply from skycards until I wrote this review. Followingly, I am being threatened that I am dishonest and should reconsider my review otherwise they consider cancelling my account!?.... PLease read my email conversation below:

The response received today @1:03 PM just after I posted my first review on trustpilot: "Have you just left a very untruthful Trustpilot review? You’ve sent two emails to us both within the last half an hour. Please have a think about correcting the trustpilot with a more honest reflection of our service. Our internet team will look into the issues, Resolve them and then respond to you. Alternatively if you are unhappy with the service and would like to continue to leave the dishonest review it might be best if we cancel this down for you. Thanks Skycards.eu team"

My reply @4:37 PM: "I am paying for a service that is not working. I have tried to contact you via the website as well as via email. It is advisable that you be upfront and honest with me and tell me what the problem is and how we can solve this. Your response to this makes me very uncomfortable and I hope i am dealing with honest people. Please advise on the problem and solution"

In return I get @5:11 PM: "It is a very easy resolution. We just resend signals and ask you to reboot your device. We have however at this stage cancelled your account and you will not be charged any further. I’m sure you’ll find another supplier who will respond on a Sunday evening"

To conclude: Skycards.eu has nothing to do with Sky.com. Hence, the various ways in which we have tried to contact "Sky".

The actual Sky technicien I have spoken to this morning explained to me that this is a third party and not actual Sky. From his side he has red flagged them.

I hope this review is useful in case anyone considers buying through skycards.eu.
Pls verify the contact details given on sky.com and confirm where/what and how they broadcast.

13 września 2020
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Hi Ai,
Thanks for your review.
We take on board and value all feedback however we would on this occasion like to respond with the intention of offering a fair and honest reflection of our service.
Today (around 20 minutes ago) we received an email from you explaining that you didn't have your service and hadn't had it for 2 days, you have now changed this to 3 days for this review. This was the first contact we have had from you. One minute later we received your second email. 19 minutes later we received your trustpilot review.
I understand that you are unhappy that the service isn't active and this can be resolved very quickly, even on a Sunday afternoon when most other companies are closed. This review we believe doesn't reflect truthfully on our level of support and is not only incorrect but dishonest.
You have mentioned you have been trying to contact us, 'in different ways'. We've received your two emails and one trustpilot review within 20 minutes, thanks. Just for clarity we have listed below the many ways in which you can contact us.
Perhaps you will have a think about this dishonest, inaccurate review?

0044 2032 838 000 - Our telephone lines are open 8.00 AM til 5.00 PM UK time Monday to Friday. Our team work 7 days a week to manage your service, no other company offers this. You can contact us in the evenings, weekends and anytime of any day;

- Email
info@skycards.eu
sales@skycards.eu
skycardseu@gmail.com
our internet team are available on sinternettv@gmail.com
- Secure web portal and registration forms for update to payment and package details
- Web contact form
- Our Zendesk help chat facility
- We are available on Facebook
- On Twitter
- On various other social media

Our team are available every day, Weekends and Bank Holidays including Christmas Day.
-------------
Having read your response I can see that you have obviously mistaken us for Sky TV at Sky.com. I'm sorry that you have somehow done this.

Oceniono na 5 z 5

Got good support from Oli

Got good support from Oli. Needed some help and he helped me with all the answers.

3 września 2020
Opinia niezależna
Logo Skycards.eu

Odpowiedź od Skycards.eu

Thanks for your response Umair.

If you need any further information about our products or services whether it's satellite or internet TV our team are on hand 7 days a week to help.

Thanks Skycards.eu Team.
+44 (0) 2032 838 000 sales@skycards.eu

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