SKINS Compression Recenzje 302

Wynik TrustScore: 3 na 5

2,8

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Oceniono na 1 z 5

I have bought RY400 women’s long tights. Wore them ONCE and 2 huge holes in stitching appeared. As per their sizing on the back of the box, I should be S/M but the shop had only L and I was desperate... Zobacz więcej

Oceniono na 4 z 5

Amazing to wear but can easily get damaged by friction from wearing certain types of shorts over them if not careful. Would be nice to see more colour and pattern variation although the current select... Zobacz więcej

Oceniono na 2 z 5

These new Skins aren’t nearly as good as my old A200’s (that are still going strong). The new waistband elastic is far too thick and wide, and it sits too high on my waist. I end up folding it over on... Zobacz więcej

Oceniono na 4 z 5

Long term lover of Skins! Good quality and comfort. Recently bought recovery compression calf sleeves for the first time. Whilst I love the sizing, fit and level of comfort I am disappointed with th... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep sportowy

Napisane przez firmę

SKINS are the pioneers of compression sportswear. Starting the category in 1996, we have been at the forefront of technology ever since, assisting elite and everyday athletes to achieve their personal bests.


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

302 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Stephen, apologies that are you are still without your order. I can see from our email records that you were contacted on the day of your order advising that one of the items was out of stock, your response was that you were happy to wait for that item to come back in to stock. I can see further correspondence a week later where again you said you were happy to continue waiting for the out of stock item. Are we to assume by your one star review that your position of being happy to wait has changed and you would like the order cancelled and refunded? Please accept our sincere apologies for the delays on your order, we recently moved warehouses and there has been some teething problems as the stock transferred across. Thank you for your interest in SKINS and we hope to serve you better in the future.

Oceniono na 1 z 5

It's been few weeks

It's been few weeks, so far nothing has arrived. How can I give you anything better?

14 czerwca 2021
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Cecilia, please accept our sincere apologies that you are still without your order. I have looked in to this further and can see we emailed you on 27th May to explain that a couple of items were out of stock and whether you wanted the order part shipped or to wait for the order to complete before sending. We are still awaiting a reply from you. If you contact customer services via email, we can get this resolved for you immediately.

Oceniono na 1 z 5

Clothes did not survive first wash in washing machine

I cannot recommend the Skins 5 products. I bought them two weeks ago and the clothes did not survive one wash in the washing machine. I had nylon threads all over my clothes. Absolutely disappointing and unacceptable for products that cost at least €100...

I contacted the customer service but they are unresponsive. Absolutely disappointing. Cannot recommend.

7 czerwca 2021
Opinia niezależna
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Maik, very sorry to hear of the issues you have experienced, you are absolutely right, if washed on the correct wash settings, this should not happen. We were alerted recently to an error on our customer service mails where a bounce back was occurring that prevented mails coming through to our customer service team. This may explain why you have yet to receive a reply. This has now been fixed, please mail customerservice@skinscompression.com and we will resolve the issue you have experienced. Apologies again for your poor experience of SKINS on this occasion.

Oceniono na 3 z 5

5 series latest compressions

Hi Bought the latest 5 series top and leg compressions and only used twice in two weeks and already started to see the stitching opening up.

I would have given 5 stars overall and for the job it does if the stitching issue wasn't there as it was the most expensive they sell.

7 czerwca 2021
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Mr Singh, thank you for your feedback and sorry to learn that you are experiencing an issue with one of our products. If you drop our customer service team a mail on customerservice@skinscompression.com we will get this addressed for you immediately. On our SERIES-5 products, we use a specific a-seam construction, unique to SERIES-5, which has a low profile to reduce chaffing, making the garment extremely comfortable to wear. This is a very technical seam and the margin for error is very slim, if the machinist has a momentary lapse of concentration and is ever so slightly out on the seam allowance, it can compromise the whole seam. As a human is involved in the process, this can occasionally happen. Once we receive your email with an image to show the fault, we will get a replacement out to you straightaway. Thank you for your support of SKINS, it is greatly appreciated.

Oceniono na 5 z 5

Does what it says on the Skin

Excellent product. My previous compression pants were 5 years old. Before buying this genuine product from the original company I got stitched up on Amazon.co.uk by imposters using "skins" as a generic name - most expensive underwear I've ever bought.

Make sure the "S" is on the product and you won't be disappointed.

5 czerwca 2021
Oceniono na 4 z 5

The best compression running tights

Fantastic compression running tights, the best that there is! However, Skins logo is peeling off after just one wear and there is confusion on the website about which style/colour is available in which length.

5 czerwca 2021
Oceniono na 5 z 5

Fast shipping and fast and easy return

Fast shipping and fast and easy return. I ordered a type of skins that was not what I was expecting and they refunded in full (less shipping) without any question. Very happy with the customer service and I am a skins owner already and they are a great product.

1 czerwca 2021
Oceniono na 5 z 5

Perfect fit

Perfect fit. I bought them as a shinpad sleeve and to help prevent calf cramps.
Very happy with this product, service and fast delivery 👍

17 maja 2021
Oceniono na 1 z 5

Nonexistent Customer Service

I have attempted to get in touch with this company twice in regards to a return, and I have not heard anything back in two weeks. Obviously, this is completely unprofessional for any business.

13 maja 2021
Opinia niezależna
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Di, please accept our sincere apologies that you did not receive a reply until now. We were recently alerted to an issue with our customer service email address where a piece of software we had previously used was preventing emails coming through to our team. You may have received a bounce back email? We do pride ourselves on our customer service and always aim to reply to mails within a 48hr period, obviously on this occasion we failed. The issue with the mail bounce back has now been fixed so please do contact us again on customerservice@skinscompression.com and we will resolve your issue immediately. Thank you for bearing with us and sorry again that we let you down on this occasion.

Oceniono na 1 z 5

Unhappy with communication and return options

I tried to return my compression tights for a different size, but so far I have been unsuccessful. I following the instructions on the SKINs website. The tags are still attached, the tights haven't been worn and I attempted to return within the 14 days. I submitted two requests through the contact at SKINs and have had no response.

12 maja 2021
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Hannah, please accept our sincere apologies that you did not receive a reply until now. We were recently alerted to an issue with our customer service email address where a piece of software we had previously used was preventing emails coming through to our team. You may have received a bounce backs to your emails? We do pride ourselves on our customer service and always aim to reply to mails within a 48hr period, obviously on this occasion we failed. The issue with the mail bounce back has now been fixed so please do contact us again on customerservice@skinscompression.com and we will resolve your issue immediately. Thank you for bearing with us and sorry again that we let you down on this occasion.

Oceniono na 5 z 5

A great product which has split within…

A great product which has split within the first month of ownership. I would expect more for this premium price…
That said, the customer service is incredible!
One star changed to 5!

9 maja 2021
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi John, thank you for your feedback and sorry to learn that you are experiencing an issue with one of our products. If you drop our customer service team a mail on customerservice@skinscompression.com we will get this addressed for you immediately. We use a specific a-seam construction which has a low profile to reduce chaffing, making the garment extremely comfortable to wear. This is a very technical seam and the margin for error is slim, if the machinist has a momentary lapse of concentration and is ever so slightly out on the seam allowance, it can compromise the whole seam. As a human is involved in the process, this can occasionally happen. Once we receive your email with an image to show the fault, we will get a replacement out to you straightaway. Thank you for your support of SKINS, it is greatly appreciated.

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