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SKINS Compression Recenzje 302

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Wynik TrustScore: 3 na 5

2,8

Sklep sportowy
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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I have bought RY400 women’s long tights. Wore them ONCE and 2 huge holes in stitching appeared. As per their sizing on the back of the box, I should be S/M but the shop had only L and I was desperate... Zobacz więcej

Oceniono na 4 z 5

Amazing to wear but can easily get damaged by friction from wearing certain types of shorts over them if not careful. Would be nice to see more colour and pattern variation although the current select... Zobacz więcej

Oceniono na 2 z 5

These new Skins aren’t nearly as good as my old A200’s (that are still going strong). The new waistband elastic is far too thick and wide, and it sits too high on my waist. I end up folding it over on... Zobacz więcej

Oceniono na 4 z 5

Long term lover of Skins! Good quality and comfort. Recently bought recovery compression calf sleeves for the first time. Whilst I love the sizing, fit and level of comfort I am disappointed with th... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep sportowy

Napisane przez firmę

SKINS are the pioneers of compression sportswear. Starting the category in 1996, we have been at the forefront of technology ever since, assisting elite and everyday athletes to achieve their personal bests.

Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

302 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

I didnot get my consignment till now

7 sierpnia 2021
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Mohamed Sadiq.

Thanks for your review on Trustpilot.

I am sorry that you are not happy with the time that delivery took. But 2 weeks to ship to India it is quite standard; unfortunately, what’s made it this proceed longer was actually get your identify verify by the courier.

Have a great day,
SKINS COMPRESSION

Oceniono na 1 z 5

PLEASE DON'T BUY

I purchased the series 5 - the supposedly 'elite' and most expensive model. I wore after a run for recovery and already seams all over the tights are fraying. Additionally they have a bad fit and slip down if you bend down at all.

29 lipca 2021
Opinia niezależna
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi JM,

Thanks for your review on Trustpilot.

Based on your review, SKINS Compression would like a little more information about your experience. If you could write to our customer Services at customerservice@skinscompression.com that might help you with the problem you have experienced.

Have a great day,
SKINS COMPRESSION

Oceniono na 2 z 5

For such a shipping price I should get…

For such a shipping price I should get my parcel on the next day. not in two weeks :(((
the product is ok.

21 lipca 2021
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Ignas,

Thanks for your review on Trustpilot.

The information is very clear in our website, orders are dispatched from the UK to the EU: “In the current climate, delivery can take up to 14 days to reach certain destinations”. Since the time of delivery is out of our hands due the customs and check at borders.

But we‘re obviously trying to improve on this, and from September shipments will happen from a Netherlands’ warehouse, so we can cut the time of deliveries.

Have a great day,
SKINS COMPRESSION

Oceniono na 1 z 5

Bad information about customs in my…

Bad information about customs in my homeland. The offer ended up twice as expensive as if i bought it in my local store

19 lipca 2021
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Richard.

The information was clear at several points across the website and throughout the checkout process to highlight that each EU customer would have to pay local import duties and taxes due to Brexit. Unfortunately as a business we have no control over this and over the amount charged by each country.

We have been working hard in the background and as of 16th July 2021 orders are dispatched from the UK DDP (Delivered Duty Paid). This means we will cover all local VAT charges and customers will no longer be charged when receiving their order excluding Norway & Switzerland.

Oceniono na 4 z 5

Amazing to wear but can easily get…

Amazing to wear but can easily get damaged by friction from wearing certain types of shorts over them if not careful. Would be nice to see more colour and pattern variation although the current selection is already great. Compared to other compression garments I've worn, these are way above the rest in comfort and support as well as style.

18 lipca 2021
Oceniono na 1 z 5

Poor Quality Control

Stitching on seam to left of groin has come undone after two wears and I do not believe I can return/ exchange them because I have cut the labels off and worn them. At such a price (Power Shorts) and I hugely dis-satisfied, will not be buying further Skins products as intended nor recommending Skins to anyone. Extremely poor Value for Money

9 lipca 2021
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Odpowiedź od SKINS Compression

Hi Henry,

Sorry to hear that you are experiencing an issue with our products.

Unfortunately, the margin for error when constructing our garments is very slim. If the machinist is slightly off on the seam allowance, the seam will be compromised. It is rare but as a human is involved in the process, it can occasionally happen.

Please could you send me an image of the faulty item, @ customerservice@skinscompression.com and they will advise on the next steps.

Oceniono na 1 z 5

3 week wait and ending up not having…

3 week wait and ending up not having everything I order and had to pay customs charge for item I didn’t even get

28 czerwca 2021
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Odpowiedź od SKINS Compression

Dear Donald, we contacted you before send your oder to advise you about the sold out item, that we refund you immediately. Regarding to the customs charge is out of our hands due BREXIT, and its is explained on the website, plus I explain you again the process by e-mail.
But you are mention, that you also were charge by the item no received. Could you please send me a copy of this to my e-mail and we'll have a look what we can do about this.
Regards

Oceniono na 1 z 5

I have not received my order yet

I have not received my order yet. This is nearly 1 month

21 czerwca 2021
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Odpowiedź od SKINS Compression

Hi Jordi,
As I have already advise on this; your order was send and stopped at customs waiting for your to payment the local taxs for its release. And have now returned to our warehouse, and as previous discussed we have now proceed with your refund. If there is anything left that we can help you with?

Oceniono na 1 z 5

I would give worse than 1 star.

I would give worse than 1 star.

Item was purchased from Skins' EU website but yet I had to pay import charges that amounted to 50% of the cost of the item. Skins pointed to a tick box that I selected to state that I acknowledge that I was responsible for any import charges however it was not stated that the item was being shipped from the UK and that, even though items were purchased from an EU website, the buyer is responsible as if purchasing from a UK/non-EU website. I brought this to the attention of customer services but was told that it wasn't SKINS fault.

In summary, Skins "EU" website, is a UK website.

16 czerwca 2021
Logo SKINS Compression

Odpowiedź od SKINS Compression

Hi Banjo, thank you for your review and sorry to hear you are not happy with the service you have received. From September 2021 all EU orders will be dispatched from our new Netherlands warehouse, this will remedy the issue you have experienced. Until this time, all EU orders will continue to be despatched from our UK warehouse. It is not our aim to mislead customers and we have offered this information on a banner at the top of each page. As you mention, there is also a tick box at checkout for you to confirm that you are aware that local tax charges may be applicable on receipt (if an item was despatched from within the EU, there would be no taxes to pay and therefore, no need for the tick box). We have also offered this information in our T&C's as well as in the delivery information - our aim is to be as transparent as possible, not to mislead. Regrettably, the level of tax levied at the point of receipt seems to fluctuate across each EU country and even within the same country, there is no consistency which makes it difficult to advise how much each customer will be charged. Again, I am deeply sorry that you have had a bad experience of SKINS on this occasion.

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