We were fortunate enough to deal with Matteo, a wonderful travel representative with SkiFrance. He is very knowledgeable and prompt and always ready to answer my many questions! The best part of... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We booked our holiday through Ski France and the experience was excellent, as always. We’ve now used them for our last eight trips, which really says it all. Their sales team are outstanding – fr... Zobacz więcej
Reakcja na opinię
In January, my husband and I spent a few nights away in Flaine, at Résidence Les Terrasses de Veret - a lovely ski-in-ski-out block of apartments. The location was the real highlight, but the spacious... Zobacz więcej
Reakcja na opinię
The whole booking process adding ski carriage at a later date went perfectly. The chalet Christina staff worked incredibly hard to give us a great Christmas. Location was ideal, the snow came so every... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Ski France, a British agency of Madame Vacances France, has been a leading provider of holiday accommodation in France. It has been dedicated to providing affordable, hassle-free holidays with a personal and friendly service from UK office in the heart of London.
Why choose Ski France UK?
Napisane przez firmę
- Best price guaranteed for your holiday
- Ski France UK is committed to offering you the best price for you ski holiday accommodation in France.
- Book direct with owners
- No third parties between. Book holiday accommodation direct from owners. Direct relationships help us know, understand and serve our clients better.
- Secure payments
- Ski France UK is very vigilant about secure payments. Whether you book online or over the phone, be reassured that the payment is secure.
Dane kontaktowe
Warwick House, 25 Buckingham Palace Road, SW1W 0PP, LONDON, Zjednoczone Królestwo
- 0203 475 4756
- bookings@skifrance.co.uk
- skifrance.co.uk
4,9
Doskonała
154 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic Booking Experience
We were fortunate enough to deal with Matteo, a wonderful travel representative with SkiFrance. He is very knowledgeable and prompt and always ready to answer my many questions!
The best part of dealing with Matteo is that he is extremely polite and patient, always ready to help. He offered available times for our transatlantic telephone calls as well as multiple options for our upcoming ski holidays. He is the ultimate professional and clearly enjoys his job!
6 lipca 2026
Opinia niezależna
Odpowiedź od Ski France
Dear Elisabeth,
Thank you so much for your wonderful review.
We're delighted to hear that Matteo made such a positive impression and provided you with such attentive service throughout the booking process. We know that planning a ski holiday from overseas can involve plenty of questions, so it's great to hear that his knowledge, patience and flexibility helped make everything as straightforward and enjoyable as possible.
I'll be sure to pass your kind words on to Matteo – he'll be thrilled to know how much you appreciated his help.
In the meantime, if there's anything else we can help with before your holiday, please don't hesitate to get in touch. We'll be very happy to assist.
Kind regards,
Zac Brown
Ski France
Fantastic Stay - Val d'Isere Chalet Jupiter
I just want to take a quick moment to recognise the Ski France team.
I'll start by saying that the website is very clear and in particular, the 3D chalet visualizer is a fantastic feature! It gave a lot of confidence when booking as we had a solid impression of the facilities and the suitability to our party's requirements (I think it is rare to give credit to website design but the effort in such a thoughtful layout is certainly due in this case!) and ultimately convinced us that the Chalet Jupiter in Val d'Isere was the right choice for us.
From the outset of our booking one thing was clear; ease of communication, the team were diligent in laying out the specifics to the facility and providing detailed guidance pre-arrival. We had a number of requests related to parking, baby equipment, kitchen options and more, all of which were handled quickly and professionally. It was a real advantage, we could prepare and arrive at the resort with confidence - special thanks to Matteo & Conor for the attentiveness in our exchanges.
We weren't the easiest of guests, toddlers to grandparents, skiers and non-skiers but the team worked their upmost to fulfill our requirements and we were grateful for their attentiveness. This would mark our 5th visit to Val d'Isere and first with Ski France Premium but I would definitely rate it as one of, if not the, best. The Chalet was as described, plush with an authentic homely feeling and generally well maintained. A representative visited daily to ensure there were no issues, the midweek clean was thorough, the welcome gift was a nice touch and what I particularly liked (and was a first for me, having rented many chalets across France) was the generous daily refill of firewood - having an authentic crackling fire each evening with plentiful wood was a real highlight!
Post-stay, the Ski France team followed-up in order to get feedback on our stay overall, I appreciated the commitment to customer care even after our vacation was over - a special thanks to Amy here!
All in all, we had a fantastic stay! In our case the Chalet did not disappoint and certainly had that premium, luxury feel as described on the website. The team matched the Chalet, offering a premium level of service with excellent communication and overall attentiveness! We thank the team for a fantastic stay and look forward to booking again!
7 lutego 2026
Opinia niezależna
Odpowiedź od Ski France
Dear Kieran,
Thank you so much for your fantastic review and for taking the time to share such detailed feedback. We're delighted to hear that you enjoyed both Chalet Jupiter and the service from our team, and it's especially rewarding to know that the 3D chalet tour, the little touches during your stay, and our communication before and after your holiday all helped make your experience such a positive one. I'll be sure to pass your kind words on to Matteo, Conor and Amy, who will be thrilled to read them. We really appreciate you choosing Ski France Premium and hope to welcome you back to Val d'Isère again soon.
Kind regards,
Zac Brown
Ski France
Odpowiedź od Ski France
Hi Susan,
Thank you so much for your kind review.
We’re really pleased to hear you found the service quick, efficient and helpful — that’s exactly what we aim for, so it’s great to know it made a difference.
We hope to help you again soon.
Many thanks,
Zac - Ski France
Excellent
An excellent, friendly service all round. Conor dealt with my queries and amendments promptly and efficiently, and every one I spoke to was helpful. This was the first time I've used the company but would happily book with them again and recommend to others.
22 marca 2026
Opinia niezależna
Odpowiedź od Ski France
Hi Leyann,
Thank you so much for your kind words – it’s really lovely to read.
I’m delighted to hear that you had such a positive experience with us, and that Conor was able to assist you so efficiently throughout your booking. I’ll be sure to pass on your feedback to him and the wider team – it will mean a lot.
It’s especially great to know this was your first time booking with us and that you’d be happy to return and recommend us to others. That’s exactly the experience we aim to deliver.
We’d love to help you plan your next trip whenever you’re ready.
Kind regards,
Zac - Ski France
Seemless
The Hotel sat in an unbeatable location right by the slopes, making skiing in and out effortless and truly enjoyable.
The service was exceptional, with friendly, attentive staff who go above and beyond to ensure a comfortable stay.
Could not recommend it enough!
19 marca 2026
Odpowiedź od Ski France
Hi Guy,
Thank you so much for your kind review, we really appreciate you taking the time to share your experience.
We’re delighted to hear how much you enjoyed the location of Hotel Le Mottaret — it really is hard to beat for easy access to the slopes. It’s also great to know that the team looked after you so well; I’ll be sure to pass on your comments to them.
Thanks again for your recommendation, and we hope to welcome you back again soon.
Many thanks,
Zac - Ski France
Another fantastic holiday
Another fantastic holiday. The staff at the hotel were absolutely brilliant, so friendly and helpful.
13 marca 2026
Odpowiedź od Ski France
Hi Elizabeth,
Thank you so much for your lovely review — and for choosing to return to Hotel Le Mottaret for a third stay, it really does mean a great deal to us.
We’re delighted to hear you had another fantastic holiday and that the team once again made such a positive impression. I’ll be sure to pass on your kind words to them — they’ll be thrilled to hear it.
We very much hope to welcome you back again soon for a fourth visit!
Many thanks,
Zac - Ski France
This is our 4th holiday with Ski France…
This is our 4th holiday with Ski France having now stayed at their hotels in both Motterat and Les Deux Alpes. Everything about the company is excellent. The service, food, drinks and overall value for money is fantastic. I want to thank the staff at hotel Ibiza, especially Costa, and Iona. The tea in the office including Conor and Kate were always easy to deal with. We will. We will back next year. Thanks Matt
6 marca 2026
Opinia niezależna
Odpowiedź od Ski France
Hi Matt,
Thank you so much for your kind review — and for choosing Ski France for a fourth holiday, that really does mean a great deal to us.
I’m delighted to hear you’ve enjoyed your stays across both Méribel Mottaret and Les Deux Alpes, and that everything from the service to the food and overall value has stood out. It’s especially great to hear such positive feedback about both our resort teams and the office — I’ll be sure to pass this on.
We very much look forward to welcoming you back again next year.
Many thanks,
Zac – Ski France
I am a luxury travel consultant and…
I am a luxury travel consultant and booked one of Ski France's premium 7 bedroom chalets for a group of two families over New Year. The team at Ski France were superb at every stage, gave excellent advice during the booking process and their after sales were thorough too. When it came to delivery, it was faultless with the property exceeding expectations, seamless transfers and great in-resort support. One of my preferred suppliers for ski holidays!
27 grudnia 2025
Opinia niezależna
Odpowiedź od Ski France
Hi Sara,
Thank you so much for taking the time to share this — we really appreciate your kind words.
It’s fantastic to hear that the whole process ran smoothly for your New Year booking, from the initial planning through to delivery in resort. The team works hard to make sure both agents and their clients feel well looked after at every stage, so feedback like this means a great deal.
We’re delighted to be one of your preferred suppliers and very much look forward to working with you again — and helping you place many more happy clients in the future.
If there’s ever anything we can support you with, please don’t hesitate to get in touch.
Many thanks,
The Ski France Team
The staff are fantastic from the first phone call to the stay.
The staff are excellent, friendly, knowledgable and helpful. This is the 4th trip we have booked and the hotels do not disappoint! Thank you to the team at Ski France.
3 lutego 2026
Odpowiedź od Ski France
Hi Matt,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear that you’ve had another great experience with us, and it means a lot to know that the team have consistently looked after you well, from that first phone call right through to your stay. Four trips with Ski France is a real compliment, and we’re thrilled that the hotels have continued to deliver for you.
We really appreciate your loyalty and kind words, and we look forward to helping you plan your next trip when the time comes.
Many thanks again,
The Ski France Team
Odpowiedź od Ski France
Hi Hayley,
Thank you for taking the time to leave this review.
We’re really pleased to hear that you found the support and advice friendly, knowledgeable and helpful. It’s great to know the team were able to look after you well, and feedback like this is very much appreciated.
If we can help with anything in the future, please don’t hesitate to get in touch.
Many thanks,
The Ski France Team
The only company we want to use...
We booked our holiday through Ski France and the experience was excellent, as always. We’ve now used them for our last eight trips, which really says it all.
Their sales team are outstanding – friendly, knowledgeable and genuinely helpful, and they really couldn’t do enough for us. Any questions we had were dealt with quickly and professionally, and the whole booking process was smooth and reassuring.
We’ve always felt well looked after and wouldn’t hesitate to book with Ski France again. Highly recommended.
1 stycznia 2026
Opinia niezależna
Odpowiedź od Ski France
Thank you so much for taking the time to leave such a lovely review.
We’re genuinely delighted to hear how consistently positive your experiences with Ski France have been, and the fact that you’ve trusted us with eight holidays really does mean a great deal to the whole team. It’s especially rewarding to hear your kind words about our sales team — they’ll be thrilled to know their care and attention made a difference.
We’re so pleased you’ve always felt well looked after, and we very much look forward to helping you plan your next trip whenever you’re ready.
Many thanks again for your recommendation.
Very friendly Team
Very friendly, helpful and professional booking team
My first time with Ski France - impressed
1 stycznia 2026
Odpowiedź od Ski France
Thank you Chris for taking the time to leave this review. It's much appreciated. We look forwrad to helping you again in the future.
Excellent and prompt
16 listopada 2025
Odpowiedź od Ski France
Thank you for taking the time to leave us a review Terry!
I called as the website prompted me to…
I called as the website prompted me to when I started the booking process.
Friendly, helpful and efficient man. Sorted my booking, clearly explained cancellation policy and payment options. Excellent.
22 sierpnia 2025
Odpowiedź od Ski France
Hi Helen,
Thank you very much for taking the time to leave such a lovely review.
We’re delighted to hear that your booking experience was smooth and efficient, and that the team clearly explained the cancellation policy and payment options. Making sure everything is transparent and straightforward is really important to us, so it’s great to know this came across.
Thank you again for your kind words, and we look forward to helping you again in the future.
Many thanks,
The Ski France Team
Ski chalet
Ollie was excellent - knew the chalets and towns well and sent me all the links I needed. Very happy to get it booked so quickly.
5 czerwca 2025
Odpowiedź od Ski France
Hi John,
Thank you for taking the time to leave this review.
We’re really pleased to hear that Ollie was able to help you so effectively and get everything booked smoothly. His knowledge of the chalets and resorts is a real asset, and it’s great to know this made the process straightforward for you.
Thank you again for your kind feedback. We’d be delighted to help you plan another trip in the future whenever the time comes.
Many thanks,
The Ski France Team
A Fabulous Easter Ski
A great experience from start to finish. I have dealt with Ollie and he has helped sort the entire holiday booking all aspects of our ski trip so everything was ready on arrival for my group of 23. Thank you Oliie and Ski France for this great time in Méribel Mottaret!
5 kwietnia 2025
Odpowiedź od Ski France
Hi Jim,
Thank you very much for taking the time to leave such a fantastic review.
We’re delighted to hear that everything came together so smoothly for your group, and that Ollie was able to take care of all aspects of the booking to ensure everything was ready on arrival. Organising a trip for a group of 23 is no small task, so it’s great to know the experience felt seamless from start to finish.
Thank you again for your kind words, and we’d be very happy to help you plan another ski trip in the future.
Many thanks,
The Ski France Team
Good customer service
The phone is answered promptly and the call handlers are knowledgeable and helpful. Not just doing what's asked but thinking about the best way to complete the request/query for the customer.
25 lutego 2025
Odpowiedź od Ski France
Thank you for your kind feedback! We're delighted to hear that our team was prompt, knowledgeable, and proactive in assisting you. Providing excellent service is at the heart of what we do, and it’s great to know we could make your experience a smooth one. If there’s anything else we can help with, please don’t hesitate to get in touch.
Best regards,
The Ski France Team
Self-catering Chalet organised by great people.
From the booking experience to the team on
-site in Les Chalets des Alpages, we felt in good hands. We had a chalet for a family group of 3 generations and the on-site team of Chris and his colleague (sorry I did not catch your name) could not have done more for our group of 8 people, it was very much appreciated.
15 lutego 2025
Odpowiedź od Ski France
Thank you Ashley for your lovely review! We're so pleased to hear that your experience—from booking to your stay at Les Chalets des Alpages—was seamless and that you felt well looked after. It’s wonderful to know that Chris and the team made a difference to your holiday. We’ll be sure to pass on your kind words!
We hope to welcome you back again soon.
Best regards,
The Ski France Team
Odpowiedź od Ski France
Thank you for taking the time to leave this review, it's greatly apprecaited.
Super Service
Amy was so friendly and helpful to deal with. She made the whole booking process easy and smooth. She is knowledgeable and lovely to chat to.
28 stycznia 2025
Opinia niezależna
Odpowiedź od Ski France
Thank you Roisin for writing such a lovely review. We have to agree that Amy really knows her stuff, and is a delight to chat to. We hope you'll be in touch to book with us again in the future.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.