Very helpful in organising different air routes to fit my requirements.Highly professional and nothing was too much trouble. This applies to all staff at six Star and on this occasion i had three and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I can’t praise Elizabeth Wright enough … she listened to our requirements and spent considerable time creating our trip in exactly the way we wanted … in addition she made sure the pricing was as comp... Zobacz więcej
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I spoke to Rebecca after a cruise I had booked for next June with Emerald Cruises through Six Star months ago was cancelled. We looked at alternatives and with Rebecca’s vast knowledge of River Cru... Zobacz więcej
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I have booked cruises several times with this company. Elizabeth is the agent that has dealt with them all. She has always been extremely helpful not just with the booking but tips and relevant advic... Zobacz więcej
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Zjednoczone Królestwo
- feedback@sixstarcruises.co.uk
- sixstarcruises.co.uk
4,9
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 83% z negatywnych recenzji
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Excellent and attentive service as…
Excellent and attentive service as always. Thank you Rebecca
1 września 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you received excellent and attentive service from Rebecca. Providing a high level of customer care and support throughout the booking process is something we pride ourselves on, so it is wonderful to know that Rebecca delivered this for you once again.
Your kind feedback will be passed on to Rebecca, who will be thrilled to receive your comments.
Thank you for choosing Six Star Cruises. We truly appreciate your continued support and look forward to helping you plan your next cruise adventure.
Kind regards,
Customer Relations
Elizabeth makes every thing simple and…
Elizabeth makes every thing simple and answers everything promply
2 września 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a review.
We are delighted to hear that Elizabeth made everything simple and was able to answer all of your questions promptly. Providing clear, efficient, and friendly service is at the heart of what we do, so it's wonderful to know that your experience reflected this.
Thank you for your kind feedback. We will be sure to pass your comments on to Elizabeth, who will be delighted to receive your recognition.
We look forward to assisting you with your future cruise plans.
Kind regards,
Customer Relations
Excellent service
A booked cruise on the Danube had to be abandoned due low water levels. Elizabeth Wright arranged for a full refund which was issued in a week. She then very helpfully and efficiently secured for me a booking and flights for an Avalon cruise a week or so later on the Dordogne and Garrone.
26 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Guest
Thank you for your review,
We are to hear that Elizabeth was able to quickly arrange a full refund following the cancellation of your Danube cruise due to the low water levels.
It's wonderful to know that she then helped secure an alternative Avalon cruise on the Dordogne and Garonne, along with the flights, ensuring your holiday plans could still go ahead with minimal disruption. We'll be sure to pass on your kind words to Elizabeth, who will be thrilled to hear how much her help and efficiency were appreciated.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Service from Paula
I can say Paula gives first class service and attention to every need that I request and it is her attitude that takes me back to to sixstarcruises for cruise. booking s
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Paula provides such first-class service and takes the time to give every request the attention it deserves. It's especially rewarding to know that her dedication and positive attitude keep bringing you back to Six-Star Cruises for your cruise bookings.
We'll be sure to pass on your kind words to Paula.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Elizabeth was well informed and very…
Elizabeth was well informed and very helpful in the booking process. She collected the information and phoned back when agreed to confirm the reservation
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful 5-star review.
We are delighted to hear that Elizabeth provided you with a knowledgeable and helpful service throughout the booking process. We know how important clear communication and reliability are, so it is great to hear that she kept you informed and called back as promised to confirm your reservation.
Your kind comments will be shared with Elizabeth and her manager, who will be pleased to receive your feedback.
Thank you for choosing Six Star Cruises, and we hope you have a fantastic cruise!
Kind regards,
Customer Relations,
Easy to book
Rebecca was helpful and informative throughout the process.
22 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Guest
Thank you for your review,
We're so pleased to hear that Rebecca was helpful and informative throughout the booking process.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Great to meet Rebecca
Great to meet Rebecca. Certainly a fountain of knowledge with respect to the cruise industry. Looking forward to working with her again.
19 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Rebecca's knowledge and expertise helped make your experience such a positive one. She is a valued member of our team, and I know she will be thrilled to receive your feedback.
Thank you for choosing Six Star Cruises. We look forward to assisting you again in the future and helping you plan another fantastic cruise experience.
Kind regards,
Customer Relations
Tracey Goodenough
Very helpful for booking
Very helpful for booking. Excelent ama seigne cruise.
Outstandingly the worst thing was the "Trustpilot" review process which does not allow reviews unless one logs in and must have codes sent to ones email Merely designed limit comments to those from nerds.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you found our team helpful when booking your cruise and that you had such a positive experience. Providing expert advice and making the booking process as smooth and straightforward as possible is always our goal.
We truly appreciate your feedback and your kind comments about the service you received. Thank you for choosing SixStarCruises. We look forward to assisting you with your future luxury cruise holidays.
Kind regards,
Customer Relations
This was an incredibly easy process
This was an incredibly easy process to book our flights and cruise and cannot recommend Laura Wing enough. Laura found us exactly what we needed, explained everything clearly and sorted our cruise booking efficiently. Excellent service.
21 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Tracy
Thank you for your 5 star review,
Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
I dealt with Elizabeth Wright
I dealt with Elizabeth Wright. I wanted to organise a trip involving a cruise around Japan. It had various time constraints and is to be my swansong as I have a degenerative condition affecting use of my legs. Throughout Elizabeth was knowledgeable, kind and a good communicator. I hope the holiday is as good as she was.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Elizabeth was able to help you plan this very special trip and that you found her knowledgeable, kind and communicative throughout. Your kind words will mean a great deal to her.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Rebecca sorted us out!
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a review.
We are delighted to hear that Rebecca was able to assist you and help get everything sorted for your booking. Providing outstanding customer service is something we pride ourselves on, so it is wonderful to know that Rebecca made a positive difference to your experience.
We will be sure to pass on your kind comments to Rebecca, who will be delighted to receive your feedback.
Thank you for choosing Six Star Cruises. We look forward to assisting you again in the future.
Kind regards,
Customer Relations
I dealt with Jodie Doyle and Rebecca…
I dealt with Jodie Doyle and Rebecca Rimmer at SixStar.
Both were excellent and the best part was very prompt email and phone responses. They called and emailed when they said they would.
Thanks to both.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Jodie Doyle and Rebecca Rimmer provided you with excellent service throughout your booking experience. We understand how important prompt and reliable communication is, so it is especially pleasing to know that both Jodie and Rebecca kept in touch as promised and responded quickly to your emails and telephone calls.
Your kind comments will be shared with them both, and we are sure they will be delighted to know their efforts made such a positive impression.
Thank you for choosing Six Star Cruises. We truly appreciate your feedback and look forward to assisting you with your future cruise plans.
Kind regards,
Customer Relations
Sandie Collier is straightforward and…
Sandie Collier is straightforward and very knowledgeable. She immediately puts you at your ease and gives honest and sensible advice. Use her all the time
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for your wonderful 5-star review and for your continued trust in Six Star Cruises.
We are delighted to hear that Sandie Collier consistently provides the straightforward, knowledgeable service you have come to expect. It is fantastic to know that her honest advice and friendly approach help put you at ease when planning your cruises.
Your kind words will mean a great deal to Sandie, and we will be sure to pass on your feedback to her.
Thank you for choosing Six Star Cruises time and time again. We look forward to helping you plan many more unforgettable holidays in the future.
Kind regards,
Customer Relations
Your advice and guidance was absolutely…
Your advice and guidance was absolutely first class and imperative as it was our first time river cruising… Hundred percent recommend
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful 5-star review.
We are delighted to hear that you found our advice and guidance first class, especially as this was your first river cruise. Planning a new type of holiday can feel a little daunting, so it is fantastic to know that our team was able to provide the support and reassurance you needed throughout the process.
Your recommendation means a great deal to us, and we are grateful for your trust in Six Star Cruises.
We hope you have an unforgettable river cruise experience and look forward to helping you plan many more adventures in the future.
Kind regards,
Customer Relations
Elizabeth gave a totally professional…
Elizabeth gave a totally professional service from answering the phone through to completing the booking.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Guest
Thank you for your review,
We are very Happy to hear that Elizabeth provided such a professional service from your initial enquiry right through to completing your booking. We will be sure to pass on your kind comments, as recognition like this means a great deal to our team.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer relations
I needed someone e to trust!
I am recently bereaved and needed to find someone to trust with an expensive cruise to celebrate my 80th birthday.
Having dealt with Laura Wing of Six Star Cruises previously I wouldn’t have trusted anyone more to help me with this new booking.
She went above and beyond to be kind and empathetic about my needs and secured exactly what I was aiming for - including an excellent pricing.
She is an absolute asset to Six Star Cruises.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to share your experience.
Firstly, please accept our sincere condolences on your recent bereavement. We are truly touched that you placed your trust in Laura to help arrange such a special cruise to celebrate your 80th birthday.
We are delighted to hear that Laura provided the kindness, empathy and support you needed, while securing the perfect cruise and excellent value for your booking. Your comments perfectly reflect the high level of personal service that we strive to deliver, and we will ensure that your wonderful feedback is shared with her.
Thank you once again for your kind words. We hope you have a fantastic birthday celebration and create many special memories on your cruise.
Kind regards,
Customer Relations.
Looking forward to our upcoming Rhone…
Looking forward to our upcoming Rhone cruise booked with Elizabeth. She is always knowledgeable and quick to reply to any questions we always have.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Guest
Thank you for leaving your review.
Six Star Cruises and River Voyages are delighted to receive a review of this nature for Elizabeth. You review will be shared with Elizabeth and her manager, thankyou for your kind words.
Thank you again.
Kind regards
Customer Relations
Professional helpful service from Erin…
Professional helpful service from Erin both when booking and subsequent queries.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Mrs McCabe
Thank you for your 5 star review,
Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Erin recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Can’t speak highly enough….
We currently have 2 cruises booked with Rebecca Rimmer. She is absolutely lovely to deal with…..friendly, efficient and goes the extra mile. Last week she rang me on her day off. She always has time and I never feel hurried. I can’t speak highly enough of Rebecca.
27 lipca 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Guest
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Very helpful and knowledgeable
We’ve just booked another cruise with Sixstarcruises and Rebecca could not have been more helpful in providing information and organising everything for us.
26 lipca 2026
Opinia niezależna
Odpowiedź od Sixstarcruises
Dear Guest
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
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