Sitters.co.uk Recenzje 

709
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Sitters has taken 21 payments from me of approx. £14-15 since 2021 and I haven’t used them. I would like this money back please as I haven’t authorised these payments.

Reakcja na opinię

Oceniono na 5 z 5

Peace of mind for parents being able to see prospective babysitters prev experience, DBS checks and parent reviews. Easy to sign up and request a babysitter. Requested in the evening for a babysitter... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a fantastic experience with Sitters.co.uk. The service was reliable, professional, and made finding a trustworthy babysitter so easy. Our sitter was warm, punctual, and great with our children—... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A brilliant company! Knowing that someone has been police checked and being able to see their experience is so reassuring. The flexibility of being able to ask for the number of hours wanted is so... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pomoc w wyborze opieki dla dziecka
  2. również w kategorii:
  3. Przedszkole w niepełnym wymiarze godzin

Napisane przez firmę

We've made it our mission to make it easy and safe for families across the UK to access trusted childcare at the touch of a button. You can book daytime childcare, evening babysitting, emergency childminding and hotel childcare online in seconds. Every Sitters childcarer has at least 2 years of professional childcare experience in the UK and is personally selected, checked and referenced by our family, for your family.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

709 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(709)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
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Oceniono na 1 z 5

We used sitters when our child was…

We used sitters when our child was young. Several years later having cancelled our account, we are still being charged to use the service! We have tried everything to contact sitters and even via our Bank and it has been impossible to amend the regular payments. One of those crazy stories, but true! Obviously sitters it not a fraudulent organisation but it is very casual in this situations about other peoples money and we are very disappointed at receiving no help in sorting this out. Meanwhile, the money continues to leave our account!

21 maja 2025
Opinia niezależna
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

Thank you for your review. Unfortunately, we have been unable to trace your account to investigate this for you. If you would like to discuss it further, please contact us at enquiries@sitters.co.uk.

Oceniono na 5 z 5

Great app

Great app. Process of booking babysitter was easy.

13 maja 2025
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

We are pleased to hear that the booking process was easy for you. Thank you for the 5 stars 😊

Oceniono na 5 z 5

Great service and wonderful sitter

We had a fantastic experience with Sitters.co.uk. The service was reliable, professional, and made finding a trustworthy babysitter so easy. Our sitter was warm, punctual, and great with our children—we felt completely at ease leaving them in her care. Highly recommend for any parent looking for peace of mind!

30 kwietnia 2025
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Odpowiedź od Sitters.co.uk

Thanks so much for the great feedback! We're really glad to hear that you had such a good experience with our service and that you were so happy with your sitter.

Oceniono na 5 z 5

We found the most amazing babysitter…

We found the most amazing babysitter for our kids and we will use the app for our future needs

28 kwietnia 2025
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Odpowiedź od Sitters.co.uk

So happy to hear you found an amazing sitter. We look forward to helping with your future childcare needs.

Oceniono na 5 z 5

Always manage to get a great sitter…

Always manage to get a great sitter with Sitters.co.uk, every time. Professional, experienced, reliable and friendly. Love the service even more now that there is an app and can pay sitter cashless via the app securely. The best choice for finding last minute cover or at hoc babysitters!

15 kwietnia 2025
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Odpowiedź od Sitters.co.uk

Thanks so much for the great review! We're really glad you're finding reliable, friendly sitters and loving the convenience of the app as much as we do.

Oceniono na 1 z 5

Dodge company

Dodge company , similar to another review they took money from my account every 3 months without me knowing. They don’t reply to calls or emails. Save your money people buy a cushion for half the price!
Slippery company!!

13 kwietnia 2025
Opinia niezależna
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

We’re sorry to hear your frustration Paul, though we’re unsure about the cushion reference, as it doesn’t relate to our service.

We do respond to all customer queries, although occasionally our replies can find their way into peoples spam folder. We have requested some further information in order to look into your concerns further.



Oceniono na 5 z 5

Sitters provides an excellent service

Sitters provides an excellent service. We are very happy that Marion took up the job at short notice, and our little boy had a great time with her. Payments are also easy now with Sitters.

2 kwietnia 2025
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Odpowiedź od Sitters.co.uk

Hello - We are thrilled to hear how happy you are with the service and Marion! Thank you for your feedback.

Oceniono na 5 z 5

Great experience

App was easy to use. Contacted company to change a reservation and process was simple. Sitter was very professional. All around a great experience.

28 marca 2025
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Odpowiedź od Sitters.co.uk

Thank you for the lovely review 😃

Oceniono na 4 z 5

London Sitters are Great

I have experienced Sitters in both London and Bristol. In London the sitters have always been brilliant - in Bristol less impressive. They have recently changed to an app - which seems OKish but is not as use friendly and means you can no longer pay the sitter directly.

1 kwietnia 2025
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

Thanks for your review Deborah! We're so glad you've had great experiences with our sitters in London. We are happy to discuss any bookings in Bristol that have not been up to the expected standards.

We’ve moved everything to the app to make the process smoother and more secure - while we acknowledge that this change might not be ideal for everyone, it’s a step toward ensuring fairness, security, and consistency for all users of our platform.

Oceniono na 5 z 5

Wonderful platform!

Very reliable platform with very good babysitters. Communication and process are fantastic and make life easier.

28 marca 2025
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Odpowiedź od Sitters.co.uk

Thank you Slavi for taking time to leave a review - we really appreciate it.
It's lovely to hear that our platform has made life easier!

Oceniono na 5 z 5

Just works, one less thing to worry about

On time, worked, service great, used several times, no stress and daughter very happy

28 marca 2025
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

Hi Robin - Stress-free childcare is every parent's dream - its great to hear we could provide that for you and your daughter was happy too ☺️

Oceniono na 5 z 5

Really lovely sitter found

Really lovely sitter found
Incredible for last minute baby sitters
Really impressed

24 marca 2025
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

Hi Caroline - We're so happy to hear how impressed you were finding a sitter through Sitters!

Oceniono na 5 z 5

My sitter Nav was a lifesaver

My sitter Nav was a lifesaver. I have a sudden serious illness and she just knew how to slot into place with my 3 children who all have additional needs. In my opinion, she's overqualified.

24 marca 2025
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

Thank you for the feedback Nicole - we are so pleased Nav was able to come and help out. Thank you for choosing Sitters.

Oceniono na 5 z 5

Everything on the app worked perfectly

Everything on the app worked perfectly. We found two great sitters in London. Being from out of town it was nice to know sitters did the work to background check everyone.

17 marca 2025
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

Thank you for taking the time to share your experience with us. We are thrilled to hear how happy you were with your sitters and that we were able to help out during your stay in London.

Oceniono na 1 z 5

Randomly started charging us £14.95…

Randomly started charging us £14.95 quarter about 18 months ago. Been +6 years since we used them, once.
Really not cool, plus feels kinda like a bit of a breach of PCI DSS standards and GDPR.
Money recovered via credit card dispute.

1 marca 2025
Opinia niezależna
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

We're sorry for any confusion regarding your subscription and appreciate you bringing this to our attention. If you have any further questions or need assistance, please don’t hesitate to contact us at enquiries@sitters.co.uk.

Oceniono na 3 z 5

It is not easy to find job placements…

I tried this app, hoping I could increase my income. It is not easy to find babysitting jobs here. I have struggled over the last two months as I cannot manage my own job applications. What I mean is, nannies cannot decide to what job they apply looking at all the possibilities in their area or close by, instead, the jobs are sent to her by their algorithm and then she picks, this can be frustrating as it makes you wait for the "right" match, if your availability is very specific and limited it is hard. Also, jobs that are sent to new users are usually late night jobs, for example 6pm to 12am, and not close by...and in my case it will never be possible to do them due to personal cirscumstances. So again, very frustrating.

15 marca 2025
Opinia niezależna
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

Thank you for sharing your feedback Stephany. We understand that getting started as a new sitter can be challenging, as parents often prefer to book sitters they’ve used before. However, our system does send all bookings that match your experience and availability. We’d love to help you make the most of your profile—if you’d like to discuss this further, please don’t hesitate to contact our team at enquiries@sitters.co.uk.

Oceniono na 5 z 5

high quality sitters

can be counted to provide high quality sitters. have used several times around the country

12 marca 2025
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

Thank you for sharing your experience! We're so pleased we could support your childcare needs across the UK.

Oceniono na 5 z 5

Brilliant service

Brilliant service! Have recommended Sitters to my friends!

11 marca 2025
Logo Sitters.co.uk

Odpowiedź od Sitters.co.uk

Thank you for your kind words and the 5 star review 😊

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