I placed an order for a set pants and a top totaling $58.00. Upon arrival, I noticed the material was extremely thin. The top was frayed with missing ties either falling off or never attached after... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Aquistato articoli di abbigliamento terribili! Dalle foto sembrano carini poi quando arrivano sono cinesate di pessima qualità e tessuto di plastica.le taglie vestono minuscolo e i capi sono fatti mal... Zobacz więcej
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Bonsoir j'ai reçu la robe longue sont magnifiques merci beaucoup, quand j'ai besoin votre d'aide vous m'avez répondu rapidement encore merci pour votre réponse et pour votre robe je ré commande encore... Zobacz więcej
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Never received order. Received multiple tracking numbers that never produced any results. Received email that one item wasn’t available after all and to pick another in its place. Contact customer sup... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Welcome to SisterParty, where fashion meets fun! We are your go-to brand for all things trendy and fabulous.
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scam , do not order from them
The items were not completly delivered, and the customer service is not answering. Worts scam ever. The couple of thing that were delivered were not even close to the pictures or models
24 października 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Gio Paredes Dermatology,
We're sorry for any inconvenience this might have caused you.
The mystery box and 2 items were shipped together in one package, as you requested, the remaining item has been cancelled.
Our customer service team is on your case . To help us investigate further, we kindly ask for your cooperation in providing relevant photos of the package you received .Your assistance in this matter is greatly appreciated.
Regarding our response time, we strive to reply to all customer emails within 1 to 2 business days asap , we appreciate your understanding.
Furthermore, please be assured that eligible items are covered by our 30-day return policy.
If you have any further questions, please feel free to contact us.
Sisterparty Team
complaint@sisterparty.com
Waited over a month to receive a dress…
Waited over a month to receive a dress that’s nothing like the picture !!!!! I’ll request a refund but not hopeful !!
25 października 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear George ,
We sincerely apologize that the product you received does not match the picture.
We want to assure you that we are here to help, and our 30-day return policy ensures you can return the item. Our team is already looking into what went wrong and will be in touch with you directly shortly. Your patience is greatly appreciated as we work to make this right for you.
Sisterparty Team
complaint@sisterparty.com
I ordered an outfit for Halloween and I…
I ordered an outfit for Halloween and I tracked it for 3 weeks. It finally made it to my town and then immediately said that it was returned to sender for insufficient address! There is no number to call for you and the post office was even worse help!
I can’t stand to get the run around like this and I will forever tell everyone how bad your service was! I live in a big city and go to college there and I can only hope that I make your life as difficult as me trying to talk to someone about this package has made mine. ANYONE thinking of ordering from this company please don’t! If you value your mental health and your money JUST run! Go naked! Don’t order from here!
24 października 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Missy Barker,
We believe there is a misunderstanding here. Your order was sent to the address you provided and has been shown as delivered . And we were learn from your latest email that you successfully received your package on October 26th and are satisfied with your purchase.
This is wonderful news, and we truly appreciate you confirming this for us. Please remember, our team is always here to assist you.
Should you need any future support, we encourage you to contact us directly .
Sisterparty Team
complaint@sisterparty.com
Dishonest
Dishonest. Sizing off on many items. Their promise of a full refund is not true, they will counter offer to shy you away from returning but the offer is insulting. You don't get an address to return anyway. It's all games with this company that must be foreign. They play games. I've ordered twice and both times were bad. The first time I never got my item and didn't realize my second order was with the same company.
1 września 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Jacqueline,
We're truly sorry to hear about your recent experience.
We would love the opportunity to make things right. Please contact us at complaint@sisterparty.com with more details about your order.
We'll prioritize resolving this matter for you.
Sisterparty Team
complaint@sisterparty.com
Le service client est super et très…
Le service client est super et très réactif. Les deux robes que j’ai commandé était super bien couper et les matériaux utilisés étaient top. Les produits étaient exactement comme sur les photos. Je recommande à 100%. Il y en a vraiment pour tout les goûts.
5 sierpnia 2025
Opinia niezależna
Odpowiedź od Sisterparty
Bonjour Diane,
Nous sommes tellement heureux que vous aimez les articles et avez eu une grande expérience avec notre équipe. J'espère vous revoir!
Équipe Sœur
complaint@sisterparty.com
Wide range of choices
Wide range of choices. The site is well organized and easy to check out, with good tracking of shipment status and visible updates. I would have liked to have more selections in XL sizes as I find some L dresses fit small and very short (I am 5'9"). One item never arrived and I had to process a refund.
1 czerwca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Agnes,
We apologize that we couldn't provide a 100% satisfactory experience. If the dress has not arrived yet, our customer service team would be happy to assist you.
Please feel free to contact us if you have any further issues.
Sisterparty Team
complaint@sisterparty.com
WEll shipping took over 3 months
WEll shipping took over 3 months. When I contacted them at 2 months they said there was nothing they could do about it. After 3 months I was more assertive with my wording and requested a refund or them to ship the clothing again. I know they are not responsible for the mail delivery but neither am I. They are rude in emails and tried to short me on the dresses. Currently am waiting for a new delivery with what they say is “expedited” shipping. We will see. Of the one dress that I did receive I will say it was great quality.
6 sierpnia 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Preston,
We're truly sorry to hear about your recent experience.
We would love the opportunity to make things right. Please contact us at complaint@sisterparty.com with more details about your order.
We take it very seriously and want to regain your trust.
Sisterparty Team
complaint@sisterparty.com
My package never came and it was…
My package never came and it was ordered like 2 months ago this place is a scam ! Avoid
19 czerwca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear M M,
We're truly sorry to hear about your package never came.
We would love the opportunity to make things right. Please contact us at complaint@sisterparty.com with more details about your order.
We take it very seriously and want to regain your trust.
Sisterparty Team
complaint@sisterparty.com
I placed an order but never received an…
I placed an order but never received an email confirmation, and it has passed a few days
I really hope this is not another fraudulent company
23 lipca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Marli ,
Please rest assured that we are a legitimate company, and your order has been successfully processed.
The order confirmation email is automatically generated and sent to the email address provided during checkout. However, we understand that sometimes these emails may be inadvertently filtered into your spam or junk folder by your email provider. We sincerely apologize for any inconvenience this may have caused.
To ensure you receive the necessary details, we have manually re-sent your order confirmation to your registered email address. Kindly check your inbox again, including the spam or promotions folder, for the updated confirmation. If you still do not see it, please let us know immediately so we can assist you further.
Additionally, once your package is dispatched, you will receive a shipping notification with tracking information, allowing you to monitor its progress .
Should you have any questions or require further assistance, our customer support team is always here to help.
Sisterparty Team
complaint@sisterparty.com
Negative star if I could!!
I would give a negative start if I could. I ordered $450 worth of dresses, seven dresses in total.
One was a pre-sale which I actually ended up receiving even before the other orders arrived. That dress was poorly sewn the sides don’t even match in symmetry. It did not come in any packaging, no tags on it, and dingy yellow marks all over the white fabric.
The other two packages that were ordered came in two separate orders I don’t know why. However, it took three months for them to arrive missing the events why I had ordered them and the quality of them was so brutal. One of the sequin dresses completely unspun trying it on and I was left with a pile of loose sequin from a $70 dress. The materials are cheap quality is cheap. The shipping system that they use is absolutely ridiculous because I had ordered several other things from China at the same time and I received everything in a timely manner except for this.
Sister party tried to blame Canada post strike however Canada Post Delivery was not even on strike so pointing fingers and passing the back just doesn’t cut it. Once I would Email complaining that my parcels headset for Weeks at a certain location without moving all of a sudden they would move that day… Somethings gotta give. I asked for a refund and to send all of it back since I did miss the event that I needed it for three months waiting time when you pay, but I did shipping and it’s supposed to be 20 days is ridiculous but the company told me that they would give me a 10% refund on $430 purchase…. Complete joke. Stay away from this company. You’re better off ordering Shien or Temu!
15 lipca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear nikala,
We truly appreciate your patience and want to sincerely apologize for the inconvenience you've experienced with your order.
We're currently working directly with our logistics partner to verify the most up-to-date status of your two remaining packages. Our team is treating this as a priority case and conducting a thorough investigation. The moment we receive any concrete information about your shipments, we will send you an immediate email. If you don't receive these two packages in the end, we will offer you a refund service. Regarding the product issue you mentioned, we will refund you in 2-3 business days.
We sincerely appreciate your patience and cooperation as we work to make things right for you.
Sisterparty Team
complaint@sisterparty.com
I love all the dress from sister party…
I love all the dress from sister party the quality good and they served u very good.i love to shopping here all the times😚😚😍
14 lipca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Devi,
Thank you so much for your review!
We are very glad to hear that you love all the dress here and have always appreciated our quality and service. Customers like you make our work truly pay off.
Happy styling, and we can't wait to serve you again soon!
Sisterparty Team
complaint@sisterparty.com
I will be broadcasting this to everyone…
I will be broadcasting this to everyone on social media/ networks to NEVER order from this website again!
Someone needs to take control of this!
30 kwietnia 2025
Opinia niezależna
Odpowiedź od Sisterparty
Hello Lisa,
We were genuinely disheartened to read about your recent experience, and please know that your satisfaction is our top priority.
We kindly ask that you reply to this email with additional details about the specific circumstances that led to your dissatisfaction. If possible, please include relevant order information such as order number,any supporting documentation (photos, etc.) that might help us better understand the situation
With this information, our team will be able to conduct a thorough investigation and determine the most appropriate solution. We understand how frustrating this must be for you, and we want to assure you that we are treating this matter with the utmost urgency.
Warm regards,
Sisterparty Team
complaint@sisterparty.com
Don’t buy from this company!!!
Don’t buy from this company! Took 2 months to recieve my items, I had to contact them multiple times to find out what was going on. When the products came it was extremely cheap quality. The return address is America so the fees to return are ridiculous. It’s a load of hassle and I would completely avoid it all together.
9 lipca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Leah,
We're truly sorry to hear about your recent experience.
We would love the opportunity to make things right. Please contact us at complaint@sisterparty.com with more details about your order.
We take it very seriously and want to regain your trust.
Sisterparty Team
complaint@sisterparty.com
no confirmation
Paid a decent amount for 3 dresses. Haven’t received them nor do I know if they are coming. It’s only been about a week but I never got a confirmation email and zero way to track.
6 lipca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear alyssa,
We sincerely apologize for any inconvenience caused. We tried to identify your order ID via your username here to look into and take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? Or may we request you to email us at the email address below? This will assist us in locating your specific order and initiating the necessary steps to resolve this issue.
Thanks in advance.
Sisterparty Team
complaint@sisterparty.com
Be aware of these Chinese shops that…
Be aware of these Chinese shops that pop ups on social media. I placed my order on May 10,2025 and today is July 5,2025 and still haven’t received my package yet. Tracking that they gave said it’s on the way since May 22, 2025. I started thinking that the package is walking from Hong Kong or it’s a scam. I’m about to dispute this charge because my patience is long exhausted and I am well overdue a refund.
10 maja 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Liddy ,
We sincerely apologize for the unexpected delay in the delivery of your package.
Please rest assured this is not a fraudulent situation. We've already escalated this matter with our logistics partners and are actively pushing for your shipment to be prioritized. While we work to resolve this, we kindly ask for your continued patience.
We understand how frustrating delivery delays can be and truly appreciate your understanding as we navigate this situation.
Sisterparty Team
complaint@sisterparty.com
FRAUDULENT AND NO INTEGRITY
FRAUDULENT AND NO INTEGRITY. I never received my products and have kindly asked for a refund yet they refuse to refund me. They don't even have a tracking number to track their packages. Please do not ever purchase anything from this website, they are complete frauds.
1 lipca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Hi Ihuoma Ekeji,
We regret any inconvenience you've experienced and would like to investigate this immediately.
To assist you better, please contact our support team at complaint@sisterparty.com with your order number. We'll prioritize resolving this matter for you.
Sisterparty Team
complaint@sisterparty.com
Not great.
I ordered from sister party 3 months ago, and it just came yesterday. On their website it said it ships in 5-7 days, although I didn’t even recieve an email confirming it saying I had ordered the order until a month later. When it did come yesterday, it was really bad quality. I would not order from here. You can get better things that come faster on shein.
30 czerwca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Hi emmerson，
We sincerely apologize for the unusual delay in your receipt of the order confirmation email and any inconvenience this may have caused. Your feedback is incredibly valuable to us, and we truly appreciate you bringing this matter to our attention.
Upon reviewing your case, we’d like to clarify that our system is designed to automatically send order confirmations immediately after a successful purchase. This is the first instance we’ve encountered where a confirmation email was delayed by an entire month, and we deeply regret the confusion this may have created.
To address this proactively,we have escalated this issue to our IT and Operations teams for a thorough review. They will examine potential system delays or communication gaps to prevent recurrence.
Regarding the product quality concerns you mentioned, we stand by our 30-day return/exchange policy (from the date of delivery). Our team is ready to assist .
To initiate a return/exchange or discuss alternatives, please contact our Customer Service Team at support@sisterparty.com or complaint@sisterparty.com.
For faster processing, kindly include your relevant details (e.g., photos of the product issue).
Your patience and trust mean everything to us—please don’t hesitate to reach out if you need additional support.
Sisterparty Team
complaint@sisterparty.com
ciao io non riesco ad avere il mio reso
27 czerwca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Ciao Camilla,
Ci scusiamo sinceramente per qualsiasi inconveniente che questa situazione potrebbe avervi causato.
Dopo aver esaminato i registri degli ordini, possiamo confermare che le istruzioni di restituzione sono state inizialmente inviate il 29 giugno. Secondo la nostra politica standard, i rimborsi vengono in genere elaborati solo dopo aver ricevuto gli articoli restituiti. Tuttavia, siamo lieti di informarvi che, sulla base degli ultimi aggiornamenti del nostro sistema, un accordo relativo al rimborso è già stato approvato.
Vi preghiamo di essere certi che il vostro rimborso viene ora prioritizzato ed elaborato il più urgentemente possibile. Ci aspettiamo che la transazione sia completata entro questa settimana. Una volta finalizzato, riceverai un'email di conferma e l'importo rimborsato dovrebbe riflettere nel tuo metodo di pagamento originale poco dopo (i tempi di elaborazione possono variare leggermente a seconda della tua banca o fornitore di pagamento).
Siamo qui per aiutare e saremo lieti di fornire qualsiasi aggiornamento o chiarimento necessario.
Squadra Sisterparty
complaint@sisterparty.com
Scam do t order product never arrived…
Scam do t order product never arrived asked for a refund was given tracking number which also never worked. They refuse to give money back. Total SCAM stay away
1 maja 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear mb,
We're truly sorry to hear your order never arrived. Your satisfaction means everything to us.
To speed up resolution, could you please email your order number to complaint@sisterparty.com ? This will help us track down the case right away.
We sincerely appreciate your patience and cooperation as we work to make things right for you.
Sisterparty Team
complaint@sisterparty.com
ABSOLUTE SCAM DO NOT ORDER!!
ABSOLUTE SCAM DO NOT ORDER!!! Order had been placed for 2 months and in the end I messaged and cancelled my order demanding a full refund as the holiday id ordered the clothes for had been and gone. Been another month since I requested a refund and still not received the money even after multiple messages to the company. £60 down the drain.
23 czerwca 2025
Opinia niezależna
Odpowiedź od Sisterparty
Dear Maddie ,
Please rest assured that your refund will be handled with the utmost care and will not down the drain.
We deeply apologize for the delay in fulfilling your order, as we understand how this has impacted your experience with us. To ensure transparency, our team is currently conducting a thorough investigation to identify the root cause of the delay, and we are committed to implementing strict preventive measures to avoid similar issues in all future orders.
Please be confident that your order has been prioritized as an urgent case within our system, and we anticipate completing the refund process within 4 to 6 working days.
Your satisfaction remains our top priority, and we appreciate your patience as we resolve this matter promptly.
Sisterparty Team
complaint@sisterparty.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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