Singsaver Recenzje 115

Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Right from initiating the query till resolution, team had always been in touch giving updates . This is something commendable and provides goodwill on the process as well as team . Well done ! Keep... Zobacz więcej

Oceniono na 5 z 5

The team at Singsaver is very patient and friendly, and they helped resolve my issue smoothly! I missed my reward redemption application and thought it couldn't be fixed, but they followe up proactive... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Recently i had some issue in receiving the redemption email from Singsaver and the deadline of redemption kicks in thinking the email has not been sent. After checking with Singsaver and the proof of... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I have fulfil the requirement for the cards. But singsaver customer services reply in the mail stating that Citibank reject my rewards. But when I check with Citibank. They say that I can provide the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Informacje przekazane przez różne źródła zewnętrzne

Singsaver.com.sg is a financial comparison website that lets its users make informed financial decisions with the use of its free credit card comparison tool.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

115 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 86% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Will not honour the rewards they promis

I applied a standard charted card via singsaver and was promised to get $350. The application was during Nov 2025. It has been in progress since. During March I used the AI bot to highlight that it has been a while and what is the reason that it is still in progress. The bot indicated it is not normal and will get a staff to contact me but this is April and no one has contacted me. Singsaver seems to want people to apply credit card through them and refuse to honour the rewards that they promised. I can’t help but wonder are they just around to collect all our important data. Please do not believe in Singsaver.

10 kwietnia 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Leomund Teh,

We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.

Thank you.

Best Regards,
SingSaver Customer Experience Team

Oceniono na 5 z 5

Very clear website and website…

Very clear website and website navigation. The gift also attractive.

9 kwietnia 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Yew,

Thank you for the feedback, this goes a mile for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 5 z 5

From application to reward

From application to reward, the entire process is seamless and hassle-free!

1 października 2025
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Aliza,

Thank you for your feedback, this goes a long way for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 5 z 5

Customer service is good

Customer service is good! Promptly looking into the customer query.

12 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Abdur Rahman,

Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 2 z 5

Long Delay in Receiving Apple Watch Reward with No Updates

I applied for the Citi Rewards Card on 8 January, and it was approved in less than a week. I also received my card within two weeks.
However, as of now (30 March 2026), I have still not received the Apple Watch reward, despite meeting the required top-up amount.
There has been no timeline provided or status updates, and I have had to repeatedly follow up with all parties involved.

30 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Brynn Tan,

We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?

Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.

Thank you.

Best Regards,
SingSaver Customer Experience Team

Oceniono na 5 z 5

It goes kinda smooth for me

It goes kinda smooth for me. I signed up Citi Reward card on Jan and get my reward on Mar. Thanks Singsaver

20 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Koay,

Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 4 z 5

resolve of issue

resolve my issue, thanks

24 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi LSC,

Thank you for your feedback, this goes a long way for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 5 z 5

Outstanding Support - Highly Recommended !

I recently applied for the HSBC TravelOne Credit Card through SingSaver.

Initially, there was some confusion regarding the specific terms and conditions from the bank, which led to a delay in receiving my sign-up reward along with continuous follow-ups from both bank and Singsaver.

However, Jeremiah from the SingSaver team was incredibly helpful. He immediately investigated exactly what was happening with the processing, took the time to understand the issue, and provided a clear explanation and the most important is a solution!

Beyond this great support, SingSaver consistently provides excellent value for money. They offer a fantastic range of opportunities to save—whether you are looking for insurance, loans, or credit cards. Having all these options and financial products in one place makes it so much easier to make informed decisions.

Thank you, very much Jeremiah, and the SingSaver team (including Sean who updated me with the outcome of the appeal) for your transparency and for looking out for your customers!

23 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi My Fair Lady,

Thank you for your feedback. The team is glad to have satisfied a customer!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 1 z 5

Singsaver is a scam

Singsaver is a scam. On the rewards redemption, I applied for 3 credit cards and it still shows pending financial instituition approval after 4 months on their website. I got the cards a long time ago. When asked, the customer service still says the FI needs to the process and respond to them. Dont waste your time with them

21 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Maureen Seah,

We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.

Thank you.

Best Regards,
SingSaver Customer Experience Team

Oceniono na 1 z 5

Everything done correctly, but still denied reward. Buyer Beware!

Let me share my experience so others can decide if this is worth their time. My wife and I both applied for the same SingSaver promo, separately.

Different emails, different accounts, different Moomoo IDs.I selected $130 cash. She selected the iPad. I received my cash. She received nothing.
According to SingSaver, this is perfectly valid.

Their explanation? Because my submission was “first”, it somehow overrides hers, so only one reward is honoured. So apparently, two separate people can fulfil all the requirements, and only one gets rewarded. Interesting logic.

To be clear, everything was done properly, by the book. We provided all the required details, screenshots, account IDs, and proof showing both applications were separate and valid. Even their own data shows two different Moomoo accounts.

Didn’t matter.

What’s worse is their explanation kept changing along the way. First they said she selected cash. Then it became duplicate submissions. Then somehow I used her account ID. Each reply tells a different story, none of which actually lines up with the evidence.

Final answer: “process completed, cannot reverse.”
No real investigation. No attempt to reconcile the facts. Just a policy wall.

And here’s the part that really doesn’t sit right, both applications resulted in two separate Moomoo accounts being opened successfully. Yet only one reward was honoured. Make of that what you will.

My guess? We used the same laptop, and their system couldn’t tell the difference between two legitimate users. If that’s enough to void a reward, then the system is fundamentally flawed.

After looking around, I realised this isn’t even rare. There are plenty of similar complaints online, people doing everything correctly, providing proof, and still getting denied. Go search on reddit and even the follower reviewers on this site. So yes, the promos may look attractive upfront. Just understand the risk.

Even if you do everything right and can prove it, there’s no guarantee you’ll get what was promised. And if something goes wrong, don’t expect much resolution.

Oh ya, did I mention the whole ordeal took more than 90 days?

Buyer beware!

20 lutego 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Dalen Chee,

We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.

Thank you.

Best Regards,
SingSaver Customer Experience Team

Oceniono na 5 z 5

Very pleasant and no worries until i…

Very pleasant and no worries until i get my rewards

6 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Marissa Jose,

Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 1 z 5

I find it very disappointing that the reward process

I find it very disappointing that the delivery process is treated as entirely outside of your control, considering the reward was issued through your platform.

27 lutego 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Chiou Tee Cheah,

We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.

Thank you.

Best Regards,
SingSaver Customer Experience Team

Oceniono na 1 z 5

DON'T USE SINGSAVER

DON'T USE SINGSAVER. They use systematic delay tactics to withhold your rewards.

My Timeline :

Nov 11 2025: Applied for Citibank card & met spending criteria.and promised to give me rewards with in 4 weeks by Jan 1.

Jan 1 2026: Original 4-week deadline. NO REWARD.

Dec 19 2025: Promised by end-Jan. NO REWARD.

Jan 30 2026: They admitted their "technical error," confirmed my PayNow was correct, and promised immediate transfer.

Feb 27 2026: After a month of silence, they used the SAME EXCUSE they already apologized for!

Mar 2 2026: Now asking for another 30 working days to investigate.

It has been nearly 4 MONTHS. They likely took the commission from Citibank but refuse to pay the consumer.

5 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Jennifer,

We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already assisted you in the matter accordingly.

Rest assured that on our end, we have done our due diligence while we looked into the issue and before providing the outcome of our investigation.

Thank you.
Best Regards,
SingSaver Customer Experience Team

Oceniono na 4 z 5

Exceptional service

Exceptional service! I missed my reward deadline, but SingSaver’s team was incredibly helpful and flexible. They responded quickly to my emails and allowed me to claim the reward despite the deadline having passed. It’s rare to find a company this responsive and willing to go the extra mile.

4 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Justin,

Thank you for your feedback. The team is glad to have satisfied a customer! We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 5 z 5

Worthing Trying

I've used SingSaver to try out a number of services, and overall, the experience has been positive.

One piece of advice: make sure to read the fulfillment conditions carefully and complete the required steps in time. If you're ever unsure about anything, just reach out to their team with the details - they're responsive and helpful.

Thanks to the SingSaver team for consistently bringing great deals to the table!

3 marca 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Kunlun,

Thank you for your feedback, this goes a long way for the team! We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 5 z 5

Very considerate as I missed a…

Very considerate as I missed a collection deadline due to personal reasons. Fast and responsive, helpful customer service!

3 lutego 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi MaM,

Thank you for your feedback. The team is glad to have satisfied a customer!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 1 z 5

I have not yet receive my reward and I…

I have not yet receive my reward and I do not understand that why Singsave asked me to review before i receive anything!
Also to feedback that for the reward tracker, there isn't enough information or update of how the reward is being processed.

23 lutego 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Eve Miao,

We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?

Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.

Thank you.

Best Regards,
SingSaver Customer Experience Team

Oceniono na 5 z 5

Product is very good and claim process…

Product is very good and claim process is very efficient too!

22 lutego 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi 妍娜赵,

Thank you for your feedback, this goes a long way for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Oceniono na 1 z 5

Read the T&Cs

Singsaver is lie. Do not trust them when they offer cash vouchers or other gifts. The T&Cs usually limit the incentives to the first xx subscribers and so far I have not gotten anything from buying through them

19 lutego 2026
Opinia niezależna
Logo Singsaver

Odpowiedź od Singsaver

Hi Wa,

We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?

Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.

Thank you.

Best Regards,
SingSaver Customer Experience Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej