Right from initiating the query till resolution, team had always been in touch giving updates . This is something commendable and provides goodwill on the process as well as team . Well done ! Keep... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The team at Singsaver is very patient and friendly, and they helped resolve my issue smoothly! I missed my reward redemption application and thought it couldn't be fixed, but they followe up proactive... Zobacz więcej
Reakcja na opinię
Recently i had some issue in receiving the redemption email from Singsaver and the deadline of redemption kicks in thinking the email has not been sent. After checking with Singsaver and the proof of... Zobacz więcej
Reakcja na opinię
I have fulfil the requirement for the cards. But singsaver customer services reply in the mail stating that Citibank reject my rewards. But when I check with Citibank. They say that I can provide the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Singsaver.com.sg is a financial comparison website that lets its users make informed financial decisions with the use of its free credit card comparison tool.
Dane kontaktowe
1A Keong Saik Rd, Singapore, 089109, singapore, Singapur
- 9341 4581
- info@singsaver.com.sg
- singsaver.com.sg
3,8
Dobra
115 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 86% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good & thanks for Singsaver platform of…
Good & thanks for Singsaver platform of redemption status monitoring, and also overall the redemption procedure and progressing are easy.
26 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Foo,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Great saving recommendations and offers…
Great saving recommendations and offers from Singsaver and they did deliver the perks as claimed.
17 października 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Ernest,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Received an email from singsaver…
Received an email from singsaver regarding my paynow number. I’ve replied but till date, I have not received my rewards yet, only automatic replies by an AI bot.
19 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Anthony,
We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.
Best regards,
SingSaver Customer Experience Team
I missed out on claiming my…
I missed out on claiming my CapitaVoucher gift, Jeremiah helped me to request for an extension. Appreciate it. One feedback is to inform the customer receiving the gift that the email is from DBS and not SingSaver so that we can keep a lookout and not miss the email especially since multiple DBS emails are sent in a week for existing customers.
6 stycznia 2026
Opinia niezależna
Odpowiedź od Singsaver
Hi Huiyi,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Jeremiah from SingSaver helped me to…
Jeremiah from SingSaver helped me to submit an appeal. Checked email regularly for the voucher code but the 1 month redemption was too short as i was overseas when I got the code. He managed to submit an appeal for me and I was given another chance to redeem the voucher :) thank you Jeremiah!
6 stycznia 2026
Opinia niezależna
Odpowiedź od Singsaver
Hi There,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Thank you Marrione from SingSaver
I would like to compliment Marrione from SingSaver for resolving an issue I had with the Redemption Gift, which was entirely my fault. Nevertheless, Marrione handle the situation with utmost professionalism and kept me updated at every step of the way. Wonderful!
6 stycznia 2026
Opinia niezależna
Odpowiedź od Singsaver
Hi Alex,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Super fast reply
They reply very fast whenever I have an issues with the rewards. They solve my problem in properly way and quick.
17 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Lu Vu,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Short redemption period but prompt service recovery
Was given a short (1 month) redemption period for a gift and I accidentally missed it. However Marrione from the Singsaver team looked into my appeal promptly and was able to grant an extension. Appreciate her help.
23 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Alex,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
I had claimed several rewards through…
I had claimed several rewards through SingSaver, they have very good offers.
2 stycznia 2026
Opinia niezależna
Odpowiedź od Singsaver
Hi Eric,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Odpowiedź od Singsaver
Hi,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Prompt support & follow-up in redemption appeal
Although the process took three months to complete, my redemption review appeal was smooth and well‑supported by Jhaycee and Jaryll’s prompt follow‑ups. Thank you.
24 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Jenn Lim,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Quick action from Singsaver team to resolve issue
Applied for HSBC credit and the reward status was pending for longer than I expected. I email the team and got a response within reasonable time frame. They asked me to wait for another few weeks. However I had to travel for work out of Singapore for almost a month and missed on the redemption period. The singsaver team, Jeremiah was kind enough to get me an exemption to redeem the gift. Overall i think the window to redeem the gift is too short. I had some friends who missed out on the period to collect the gifts and had to forfeit although they were qualified.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Jarrold Ooi,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
The claim process is easy but it would…
The claim process is easy but it would be better if customers could receive message once they are entitled to receive the rewards.
28 listopada 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Evelyn Khor,
Thank you for your feedback. The team is glad to have satisfied a customer!
We also truly appreciate your suggestions for improvement, as they help us enhance our processes and serve you better in the future.
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Odpowiedź od Singsaver
Hi Thomas Tam,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Generous cash rebate and gift
Really impressed with this offer—low interest rate and a generous cash rebate make it a very competitive deal plus a free ipad 9. The application process was smooth, and the savings are decent.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Desmond Nah,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Never give out reward promised citing…
Never give out reward promised citing technical reasons. Annoying and feel cheated.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Ruomu Hou,
We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.
Thank you.
Best Regards,
SingSaver Customer Experience Team
Good experience
Really good experience and received the reward very fast. I'll recommend my family and my friends to use it too.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi JIE WANG,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Fast Redemption
Never expect to receive the paynow reward in such short time!
Thanks Singsaver
1 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Sui,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Citibank & HSBC rewards-process time
For Citibank rewards approval came fast and efficient.
For HSBC rewards still pending and been informed that will need to wait for 5 months after card approved. :(
will not recommend to my friend for this card if the waiting time take so long. Hope they can improve the processing time of paynow rewards.
thanks for asking to feedback.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Chong,
We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?
Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.
Thank you.
Best Regards,
SingSaver Customer Experience Team
Some of the application is not redeemed
15 maja 2025
Opinia niezależna
Odpowiedź od Singsaver
Hi Zhaosheng Ye,
We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?
Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.
Thank you.
Best Regards,
SingSaver Customer Experience Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.